Toyota of Puyallup


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Review for Toyota of Puyallup
KURT M. on 06/06/2015
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"Don't want repeat customers !"
i asked if they could put in a piece of trim that keeps falling out,in less than an hour.4 screws.nope.not even try.
Vehicle: TOYOTA TACOMA
Category: Service
Service Date: 06/05/2015
Review Created: 06/06/2015 03:21 PM
Rich C. at Toyota of Puyallup responded on 06/09/2015

Hello and thank you so much for the email.  I really hope I can help answer and rectify this problem for you.  Can you tell me which trim piece needs to be reinstalled?  I will make sure that we have someone available to inspect that is good with body issues like this.  We also have a local body shop partner that we use frequently that I'm happy to get involved as well.  Is it psobbile to bring your truck in for me to take a look at?  When would be convenient?  I'm sorry about not being able to do it last time you were in.  I hope there isn't something that is preventing us from being able to do this repair for you.  Thanks for your patience and I hope to hear back from you soon.

Sincerely,

Rich Conley
Toyota of Puyallup