I when in for an oil change and they found that my third tail light (formerly called the Dole light) was out. Will my OK, they went to replace it. Unfortunately, they forgot to finish the job--they removed the old bulb but did not remember to put the new bulb in and replace the fixture. I went back the next day and they promptly finished their work and sent me on my way.
Kerry S., President & General Manager at Toyota of Puyallup responded on 07/20/2015
Hi William. Thank you for your feedback. Our goal is to give you a 5 star experience every time you visit, so we really appreciate you letting us know how we did. We're glad you brought your car back and allowed us to fix the blunder. We appreciate you!
President & General Manager
Toyota of Puyallup