Hello and thank you so much for the feedback. Please accept my apologies, on behalf of the dealership, for this delay on our most recent visit! We're normally much more on top of things than that and we're working hard to accomplish a quick turn around. We've been experiencing some "growing pains" but I want you to know that that our customers time and experience is at the forefront of all of our processes and plans. I'll make sure all of our staff is aware of keeping track of their individual customers to ensure we don't have a problem like this keep reoccurring. Thank you for your loyaltly and please let me know if I can be of further assistance.
Toyota of Puyallup