Toyota of Puyallup

Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5rating 4.67

8788 Reviews

95% Would Recommend
Latest Review about 1 hour ago
Review for Toyota of Puyallup
TERRY G. on 10/05/2015
Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Oil change took over an 90 minutes. The truck wash was terrible. One of my friends not knowing I had been to the dealership asked if I let the grand kids wash my truck.
Category: Service
Service Date: 10/02/2015
Review Created: 10/05/2015 08:17 AM
Rich C. at Toyota of Puyallup responded on 10/07/2015

Hello and thank you for the feedback.  I'm so sorry to hear about this experience.  We're certainly striving for better than this!  Can you please let me know if there were certain areas of your vehicle that were not as clean as the others?  We're really focusing hard on the quality of the car wash we provide and in so are trying to determine if there is an issue with our equipment or our processes.  Any specifics you could give would be greatly appreciated so we can make things better overall.  Thanks again and know we're working hard on this.


Rich Conley
Toyota of Puyallup