Review for Toyota of Puyallup
Edward S. on 11/09/2015
"First time for everything..."
Fred - Toyota Service Advisor (don't know his actual title) greeted me with high enthusiasm and care. I spoke about my issues, he asked qualifying questions to get to the root of the problem...but then something changed. He looked at me and said "Sir, I am going to ask you some more questions about your problem before I believe spending over a $100 is even necessary" - immediate trust level established. After working on my car, he gave me great suggestions, prices, time frame, and importance of issues and I can with NO ONE ENCOURAGING this feedback, that I will-without a doubt be coming back to this Toyota to get my car worked on for further repair and maintenance. Very competitive with pricing, but you know they know what they're doing. Great job Toyota staff, look forward to seeing you all soon...not too soon I hope. - Edward Sears
Vehicle: TOYOTA AVALON
Service Date: 11/07/2015
Review Created: 11/09/2015 11:05 AM
Kerry S., President & General Manager at Toyota of Puyallup responded on 11/09/2015
Hi Edward. Thank you for your wonderful review. We truly value your business, and we're so pleased to hear we've earned your trust. See you soon!
President & General Manager
Toyota of Puyallup