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Toyota of Puyallup

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(11,879 Reviews)
-100
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Last 30 Day Trend

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ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
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ReScore Average
-100
Net Promoter Score ®

Business Details

About

Toyota of Puyallup, a Western Washington Toyota dealer, has served the South Sound area since 1970. We sell new and used Toyotas near Puyallup, Tacoma and Seattle. We offer new vehicle specials as well as used vehicle specials on more than 500 vehicles. Check back often for new vehicle financing and also our great incentives through our Toyota of Puyallup, a Western Washington Toyota dealer, has served the South Sound area since 1970. We sell new and used Toyotas near Puyallup, Tacoma and Seattle. We offer new vehicle specials as well as used vehicle specials on more than 500 vehicles. Check back often for new vehicle financing and also our great incentives through our partner buying programs. If you are looking to have your vehicle serviced, our Toyota Service Department along with our Toyota Parts Department have more than 450 years of award winning parts and service experience. We are located in Puyallup, WA. ...more

Categories
New Car Dealer, Auto Maintenance, Auto Repair
Contact
(253) 286-6000
No Business Hours Provided

Business Hours

* Pacific Time (US & Canada)
1400 River Road Puyallup, WA 98371

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-100
Net Promoter Score ®

Business Details

About

Toyota of Puyallup, a Western Washington Toyota dealer, has served the South Sound area since 1970. We sell new and used Toyotas near Puyallup, Tacoma and Seattle. We offer new vehicle specials as well as used vehicle specials on more than 500 vehicles. Check back often for new vehicle financing and also our great incentives through our Toyota of Puyallup, a Western Washington Toyota dealer, has served the South Sound area since 1970. We sell new and used Toyotas near Puyallup, Tacoma and Seattle. We offer new vehicle specials as well as used vehicle specials on more than 500 vehicles. Check back often for new vehicle financing and also our great incentives through our partner buying programs. If you are looking to have your vehicle serviced, our Toyota Service Department along with our Toyota Parts Department have more than 450 years of award winning parts and service experience. We are located in Puyallup, WA. ...more

Categories
New Car Dealer, Auto Maintenance, Auto Repair
Contact
(253) 286-6000
No Business Hours Provided

Business Hours

* Pacific Time (US & Canada)
1400 River Road Puyallup, WA 98371

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-100
Net Promoter Score ®

Business Details

About

Toyota of Puyallup, a Western Washington Toyota dealer, has served the South Sound area since 1970. We sell new and used Toyotas near Puyallup, Tacoma and Seattle. We offer new vehicle specials as well as used vehicle specials on more than 500 vehicles. Check back often for new vehicle financing and also our great incentives through our Toyota of Puyallup, a Western Washington Toyota dealer, has served the South Sound area since 1970. We sell new and used Toyotas near Puyallup, Tacoma and Seattle. We offer new vehicle specials as well as used vehicle specials on more than 500 vehicles. Check back often for new vehicle financing and also our great incentives through our partner buying programs. If you are looking to have your vehicle serviced, our Toyota Service Department along with our Toyota Parts Department have more than 450 years of award winning parts and service experience. We are located in Puyallup, WA. ...more

Categories
New Car Dealer, Auto Maintenance, Auto Repair
Contact
(253) 286-6000
No Business Hours Provided

Business Hours

* Pacific Time (US & Canada)
1400 River Road Puyallup, WA 98371
All Departments' Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(11,879 Reviews)

SB
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SAMANTHA B.
Federal Way, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2016
verified customer Verified Customer
Category: Service
Honest, accommodating, friendly
I have nothing but great things to say about Toyota of Puyallup. They are always really nice, the explain things without making you feel stupid, and don't act put out if you decide to (or not to) have them do something. The last time I was there they called me before doing any work because the mechanic said he didn't feel comfortable doing any work that cost money without us giving the OK. His exact words were "I know that $200 is a lot of money, and I just didn't want to put you guys out." I thought it was so thoughtful. (And since when does a maintenance shop care how much money the customer is out?) They are also very conservative. There have been several things that I thought needed fixed or replaced and they've said "I'd give it another couple thousand miles before you need to" or "you're in the area to start thinking about it, but for now it's perfectly safe so I'd wait if I were you". I feel like they're really there for their customers and they aren't just trying to screw you over. They're very honest about everything; the amount of time you'll be waiting, exactly what they're doing on the car, their professional opinion, and how much things will cost and why. The DVD player in our Sienna went out, and I wanted to have it replaced. One of the guys told me that it would be outlandishly expensive to have it done there, and referred me to a couple of people that are reputable, do great work on toyotas, and are far less expensive. What a nice guy!!! And he saved me over $1000!
Today I had a scheduled oil change, maintenance check, and a warranty thing to check at 9:15 and I had to take my two kids (ages 1.5 and 3.5). I assumed it would take 45min to an hour at the most, but once I got checked in they said it wouldn't be done until 11:00 at the earliest. I had packed snacks, toys and books, but I was really worried about how I was going to keep my two kids from getting stir crazy. Luckily, they had a kid room with two iPads, a TV, a small sofa, a place to get cookies, and an espresso machine where I could get them hot cocoa for free!!! It seriously made my kids morning!! When it was time to go my 3.5 yr old said we hadn't been there long enough.
Thank you Toyota of Puyallup!!!
Recommended
Kerry S., President from Toyota of Puyallup responded on 03/14/2016 10:25 PM

Thank you for taking the time to leave us such wonderful feedback, Samantha. We're very glad to have you in the Toyota of Puyallup family, and this is so nice to hear. We appreciate you!

Kerry Sawyer
President & General Manager
Toyota of Puyallup
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