Toyota of Puyallup

Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5rating 4.67

8067 Reviews

96% Would Recommend
Latest Review about 1 hour ago
Review for Toyota of Puyallup
CINDY O. on 04/17/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"We feel safe and respected."
As always a great experience for our 90k service + brakes all around + alignment. We booked weeks in advance and asked for a loaner car. In the past Toyota always had their own loaner. Due to heavy requests, we were bumped to a Enterprise. Not a good experience, the ten minute wait turned into 30 & we needed to provide a debit card. When we balked, Toyota came through as always with a beautiful loaner. We will be wiser next time and come in on a Saturday when we don't need or loaner or let them know "no Enterprise".
Vehicle: TOYOTA RAV4
Category: Service
Service Date: 04/15/2016
Review Created: 04/17/2016 06:22 PM
Kerry S., President & General Manager at Toyota of Puyallup responded on 04/18/2016

Thank you for your valuable feedback, Cindy. We're glad to hear our team was able to come through for you, and we appreciate your kind words. Take care!

Kerry Sawyer
President & General Manager
Toyota of Puyallup