Toyota of Puyallup

Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5rating 4.67

8081 Reviews

96% Would Recommend
Latest Review about 6 hours ago
Review for Toyota of Puyallup
LAURI P. on 06/25/2013
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
I was a bit early for my appt. They said it would be about 45 minutes. After an hour and 10 minutes, they finally called me up after several people that came in after me were done. They said the delay was because she had to "do my paperwork" over. That is not my problem. Then to find out it was $65 for an oil change! How ridiculous. I had a coupon, but still....Jiffy Lube takes 15 minutes and is $30. They asked me if I wanted a car wash and I said no, that I had just got it washed. They did it anyway and brought it to me soaking wet and they don't bother to dry it at all. No apology for poor service. I bought my car there, but won't be servicing it there as I wait for my lease to expire. No more Toyota's for me.
Vehicle: TOYOTA RAV4
Category: Service
Service Date: 06/24/2013
Review Created: 06/25/2013 02:22 PM