Hi Christie -
I'm so sorry to hear about that! I will notify the rental company we use immediately so they can address this issue with their vehicle. I'm happy to have your car washed any time you want to stop in. We don't require an appointment or anything. We want to make sure you are happy with the quality of our wash each time you come in! We'll continue to work on that and make it better for your next visit.
Thanks for letting us know! I appreciate your business.
Rich Conley Assistant Service Manager/Customer Relations Manager