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Toyota of Puyallup

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(11,879 Reviews)
-100
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-100
Net Promoter Score ®

Business Details

About

Toyota of Puyallup, a Western Washington Toyota dealer, has served the South Sound area since 1970. We sell new and used Toyotas near Puyallup, Tacoma and Seattle. We offer new vehicle specials as well as used vehicle specials on more than 500 vehicles. Check back often for new vehicle financing and also our great incentives through our Toyota of Puyallup, a Western Washington Toyota dealer, has served the South Sound area since 1970. We sell new and used Toyotas near Puyallup, Tacoma and Seattle. We offer new vehicle specials as well as used vehicle specials on more than 500 vehicles. Check back often for new vehicle financing and also our great incentives through our partner buying programs. If you are looking to have your vehicle serviced, our Toyota Service Department along with our Toyota Parts Department have more than 450 years of award winning parts and service experience. We are located in Puyallup, WA. ...more

Categories
New Car Dealer, Auto Maintenance, Auto Repair
Contact
(253) 286-6000
No Business Hours Provided

Business Hours

* Pacific Time (US & Canada)
1400 River Road Puyallup, WA 98371

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-100
Net Promoter Score ®

Business Details

About

Toyota of Puyallup, a Western Washington Toyota dealer, has served the South Sound area since 1970. We sell new and used Toyotas near Puyallup, Tacoma and Seattle. We offer new vehicle specials as well as used vehicle specials on more than 500 vehicles. Check back often for new vehicle financing and also our great incentives through our Toyota of Puyallup, a Western Washington Toyota dealer, has served the South Sound area since 1970. We sell new and used Toyotas near Puyallup, Tacoma and Seattle. We offer new vehicle specials as well as used vehicle specials on more than 500 vehicles. Check back often for new vehicle financing and also our great incentives through our partner buying programs. If you are looking to have your vehicle serviced, our Toyota Service Department along with our Toyota Parts Department have more than 450 years of award winning parts and service experience. We are located in Puyallup, WA. ...more

Categories
New Car Dealer, Auto Maintenance, Auto Repair
Contact
(253) 286-6000
No Business Hours Provided

Business Hours

* Pacific Time (US & Canada)
1400 River Road Puyallup, WA 98371

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-100
Net Promoter Score ®

Business Details

About

Toyota of Puyallup, a Western Washington Toyota dealer, has served the South Sound area since 1970. We sell new and used Toyotas near Puyallup, Tacoma and Seattle. We offer new vehicle specials as well as used vehicle specials on more than 500 vehicles. Check back often for new vehicle financing and also our great incentives through our Toyota of Puyallup, a Western Washington Toyota dealer, has served the South Sound area since 1970. We sell new and used Toyotas near Puyallup, Tacoma and Seattle. We offer new vehicle specials as well as used vehicle specials on more than 500 vehicles. Check back often for new vehicle financing and also our great incentives through our partner buying programs. If you are looking to have your vehicle serviced, our Toyota Service Department along with our Toyota Parts Department have more than 450 years of award winning parts and service experience. We are located in Puyallup, WA. ...more

Categories
New Car Dealer, Auto Maintenance, Auto Repair
Contact
(253) 286-6000
No Business Hours Provided

Business Hours

* Pacific Time (US & Canada)
1400 River Road Puyallup, WA 98371
All Departments' Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(11,879 Reviews)

MP
gravatar
Montgomery P.
Graham, WA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/29/2013
verified customer Verified Customer
Category: Service
INCOMPETENT
To begin, the appointment I made earlier in the week was nonexistent when I came in to drop my truck off. After "fitting me in" they proceeded to attempt to sell me unnecessary things. They never called to let me know the work was finished, and when I did return to pick up my truck they failed to produce all of the paperwork showing what was done, specifically the alignment. To finish it off the guy gave me the keys and told me my truck was "right out front" and of course after searching around in front I returned and they had to go get it from the back lot. If you are going to charge premium dollars I expect at least halfway competent service. This is not the first time I have had problems with this location. Toyota of puyallup I bought a 30,000 dollar vehicle from you and now you have lost a customer for life.
Not Recommended
Rich C. from Toyota of Puyallup responded on 10/30/2013 12:10 PM

Service manager contacted customer directly.  We made several errors during this transaction and we are definitely better than that.  We commit to providing better service than this and appreciate all feedback we receive.  Apologized for the problems and provided a coupon for a free service if customer chooses to return.  All parties involved in the transaction are aware of the shortcomings so we can correct them in the future. 

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