Review for Toyota of Puyallup
JUDY A H. on 11/12/2013
"Disappointed with how pricing was communicated"
I called to find out pricing. They told me a price. Then they add on fees. Over $16 of fees for environmental and shop supplies. That should be part of the service not an add on fee. I don't like companies that use add on fees to boost there revenue. Tell me the price. I want to know what it will cost me to walk out the door. And I know that it does not cost $16 for shop supplies to change the oil as companies pay for the oil. I'm not sure I will ever be back unless it is a warranty service. I don't like to be screwed over. The service personnel were good and I enjoyed my original sales experience, but don't try and screw me over with your service cost.
Vehicle: TOYOTA PRIUS
Service Date: 11/09/2013
Review Created: 11/12/2013 10:19 PM