Toyota of Puyallup


Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5rating 4.67

8260 Reviews

96% Would Recommend
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Review for Toyota of Puyallup
JOANNE R W. on 11/18/2013
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Headlight Replacement Visit"
Last Friday Nov 15th I stopped to pick up and have my front headlights replaced. The parts department was extremely helpful. When itameto my service of installing them it took almost two hours. As I sat in the waiting room after the first hour I was okay because they were busy and I was just glad to get them installed. After another 45 minutes I looked outside and noticed my truck parked in a stall on the far side of the service parking area. NO ONE BOTHERED to tell me the job was completed. As I walked calmly to the desk I asked if it was ready and the service attendant shuffled through some papers and did not say a word, walked me to the cashier and walked away. Not even a "oh I'm so sorry someone forgot to notify you it was done". My applause to the parts department anyway. They did give me the right parts!
Vehicle: TOYOTA TACOMA
Category: Service
Service Date: 11/15/2013
Review Created: 11/18/2013 05:09 PM