Review for Toyota of Puyallup
CAROLYN G. on 03/09/2014
My first visit to the service department at Toyota of Puyallup. I purchased my vehicle 4190 miles ago, so was there for my 5K checkup and oil change. Or so I thought. I was very early for my appointment, but they were able to get me in right away. In fact, I was out of there, done, about 10 minutes after my appointment time! However, once I got home and was going over the paperwork, it said they didn't change the oil. A phone call to the department revealed that new vehicles have synthetic oil which doesn't get changed until 10K. Wish they would've explained that to me when they checked me out.
Vehicle: TOYOTA RAV4
Service Date: 03/07/2014
Review Created: 03/09/2014 12:06 PM