Toyota of Puyallup


Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5rating 4.67

8264 Reviews

96% Would Recommend
Latest Review about 20 hours ago
Review for Toyota of Puyallup
ERIN D. on 03/25/2014
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"3"
I think they need to give quality time to the customer and not be rushed. Also this keeps happening. I get oil on my mats.They need to be careful.My stuff in my chair flew all over the place.
Vehicle: TOYOTA SIENNA
Category: Service
Service Date: 03/24/2014
Review Created: 03/25/2014 02:23 PM
Rich C. at Toyota of Puyallup responded on 03/26/2014

Hi Erin,

I'm sorry to hear that happened!  We will definitely take better care next time to ensure your interior is clean and organized!  Can we shampoo your floormats for you?  It's a quick process and can be done while you wait.  Please let me know if you can swing by.  I apologize again for the inconvenience and I'll make sure we address our internal policies to prevent this kind of issue from reoccurring. 
Thank you for letting us know!  We appreciate your business.

Rich Conley