Toyota of Puyallup

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Review for Toyota of Puyallup
LAURA A P. on 05/28/2014
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"I not very happy with your device department. it has always been a problem for me and taking care of a 15 year loyal 5 car toyato owner. "
We had to bring our 2014 Avalon in for the two front seats back plastic backing coming off. Warranty work since we bought it 6 weeks previously on and it is certified. The service writer said it was not covered because they thought that either we or previous owner did something to the screws. We took it home very unhappy and puzzled. I called my salesman Jerry to get it taken care of. Thank goodness he did. It turned out fine but started very shakey and time consuming when it did not need to be.
Category: Service
Service Date: 05/27/2014
Review Created: 05/28/2014 04:09 PM