Hi Janell –
We appreciate your feedback regarding the payment issue on the recent service work for you Corolla. It was certainly our mistake in how we input the coupon which resulted in the undercharge. My apologies for that! Seattle is a long way from Puyallup and we really appreciate that you choose our store for your service work. Sorry if we came off sounding like it was an emergency! That was certainly not our intentions. If it is easier for you, we can probably resolve this over the phone. If you have a chance, please give me a call so we can work something out.
Thanks again for your patronage and I’ll look forward to hearing from you.