Toyota of Puyallup

Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5rating 4.67

8054 Reviews

96% Would Recommend
Latest Review about 8 hours ago
Review for Toyota of Puyallup
CHERYL C. on 06/14/2014
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"Service experience"
#1. When I specifically request my car not be washed. I wish the staff would listen

#2. Your staff has no business movinng my seat for any reason when getting an oil change

#3. You remove my cabin air filter to see if I need a new one but do not disclose that as part of the new filter is a $9.95 install fee. That is unethical. It cost you nothing to install. That is the last cabin air filter you will screw me for that install fee.

I have used your service dept since 1992 lately you seem to want to nickel and dime customers. Think again. You keep this up and you loose
Category: Service
Service Date: 06/13/2014
Review Created: 06/14/2014 07:08 PM