ReScore Reviews™ (22)

ReScore
Overall Rating 4.545455/5Overall Rating 4.545455/5Overall Rating 4.545455/5Overall Rating 4.545455/5rating 4.545455
Original
Overall Rating 2.5/5Overall Rating 2.5/5rating 2.5rating 2.5rating 2.5
96% Would Recommend
100% Business Response
Latest Review about 9 hours ago
Norm B. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service!"
The service dept is top notch! We have always had our cars repaired/ serviced at the dealership for this very reason. A special 'thank you' to Jason.
Maureen Bitterman
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 08/16/2017
Service Type: Repair
Review Created: 08/18/2017 03:25 PM
Mary C. on 08/18/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Got the job done."
Good service. Thank you.
Vehicle: 2006 Hyundai Azera
Category: Service
Service Date: 08/15/2017
Service Type: Maintenance
Review Created: 08/18/2017 05:21 AM
John K., Service Manager at Transitowne Hyundai responded on 08/18/2017

Thank you for the kind comments. Have a nice day!

John Klapp
Service Manager
Transitowne Hyundai
716-634-3000 ext 3023

RALPH L. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people "
Excellent!
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 08/14/2017
Service Type: Maintenance
Review Created: 08/18/2017 05:03 AM
John K., Service Manager at Transitowne Hyundai responded on 08/18/2017

We appreciate your kind comments. Have a great day!

John Klapp
Service Manager
Transitowne Hyundai
716-634-3000 ext 3023

Thomas Z. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service."
Very knowledgeable staff.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 08/15/2017
Service Type: Repair
Review Created: 08/18/2017 04:18 AM
John K., Service Manager at Transitowne Hyundai responded on 08/18/2017

It is always a pleasure to see you. Have a great weekend.

John Klapp
Service Manager
Transitowne Hyundai
716-634-3000 ext 3023

JOHN P. on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Took care of factory recall repair in about 20 minutes. Can't do much better than that. Thanks!
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 08/14/2017
Service Type: Repair
Review Created: 08/17/2017 01:40 PM
John K., Service Manager at Transitowne Hyundai responded on 08/18/2017

We do our best to get our customers in and out in a timely manner. Thanks for chooosing Transitowne!

John Klapp
Service Manager
Transitowne Hyundai
716-634-3000 ext 3023

Barbara C. on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Title?"
Appointments completed in timely manner, staff friendly and knowledgeable.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 08/11/2017
Service Type: Repair
Review Created: 08/16/2017 10:36 AM
John K., Service Manager at Transitowne Hyundai responded on 08/16/2017

We appreciate your kind comments. Have a nice day!

John Klapp
Service Manager
Transitowne Hyundai
716-634-3000 ext 3023

Verified Customer on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"honesty - Jason was great. explained everything"
Great
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 07/20/2017
Service Type: Repair
Review Created: 08/15/2017 04:54 PM
John K., Service Manager at Transitowne Hyundai responded on 08/16/2017

Thank you for the kind commetn. I will share this with him. Have a nice day!

John Klapp
Service Manager
Transitowne Hyundai
716-634-3000 ext 3023

Gary S. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good experience"
Work done and auto ready as promised o5n time
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/11/2017
Service Type: Repair
Review Created: 08/15/2017 12:34 PM
John K., Service Manager at Transitowne Hyundai responded on 08/16/2017

Thank you for choosing Transitowne Hyundai for your service needs. 

John Klapp
Service Manager
Transitowne Hyundai
716-634-3000 ext 3023

Marlene B. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service"
Always friendly and helpful. Work is done in a timely manner at every visit!
Vehicle: 2008 Hyundai Sonata
Category: Service
Service Date: 08/09/2017
Service Type: Maintenance
Review Created: 08/15/2017 05:01 AM
John K., Service Manager at Transitowne Hyundai responded on 08/16/2017

I will share your kind comment with our team. Have a great day!

John Klapp
Service Manager
Transitowne Hyundai
716-634-3000 ext 3023

Darius B. on 08/14/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Consistent Good Service "
The only issue I had was a few stains left in my car interior but as soon as Transitowne was aware of it, they took care of it immediately. The repairs on my car were done much faster than I expected. Thank you again.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 08/09/2017
Service Type: Repair
Review Created: 08/14/2017 06:11 PM
John K., Service Manager at Transitowne Hyundai responded on 08/16/2017

We appreciate your patience with the seats. Thank you for choosing Transitowne and look forward to seeing you next visit. Have a great day!

John Klapp
Service Manager
Transitowne Hyundai
716-634-3000 ext 3023

Fanny P. on 08/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fanny"
Yes, I would recommend this business to a friend,
Vehicle: 2006 Hyundai Tucson
Category: Service
Service Date: 08/09/2017
Service Type: Maintenance
Review Created: 08/12/2017 05:49 AM
John K., Service Manager at Transitowne Hyundai responded on 08/14/2017

Thank you for choosing Transitowne Hyundai for your service needs. Have a great day!

John Klapp
Service Manager
Transitowne Hyundai
716-634-3000 ext 3023

Rebecca J. on 08/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Honest service appraisal and excellent work."
Excellent
Vehicle: 2008 Hyundai Elantra
Category: Service
Service Date: 08/09/2017
Service Type: Maintenance
Review Created: 08/12/2017 05:37 AM
John K., Service Manager at Transitowne Hyundai responded on 08/14/2017

We appreciate you kind comments. Have a great day!

John Klapp
Service Manager
Transitowne Hyundai
716-634-3000 ext 3023

Sharon S. on 08/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people and the service make it great."
Very fast service and always friendly as well.
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 08/08/2017
Service Type: Repair
Review Created: 08/11/2017 06:54 AM
John K., Service Manager at Transitowne Hyundai responded on 08/11/2017

I am happy to hear our team is doing their jobs well. Have a great day!

John Klapp
Service Manager
Transitowne Hyundai
716-634-3000 ext 3023

Verified Customer on 08/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast oil changes"
Regular oil changes are no hassle at Transitowne with the free oil changes from purchasing my vehicle there!
Vehicle: 2010 Hyundai Santa Fe
Category: Service
Service Date: 08/03/2017
Service Type: Maintenance
Review Created: 08/11/2017 04:28 AM
John K., Service Manager at Transitowne Hyundai responded on 08/11/2017

Thank you for choosing Transitowne!

John Klapp
Service Manager
Transitowne Hyundai
716-634-3000 ext 3023

William K. on 08/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best Service Team in the business!"
This Dealership shines in both Sales & Service....Quite simply, it's the fact they Every time I've ever been in their Dealership I've been made to feel welcome and appreciated....It's why I recommend this Dealership to everyone!!! A sincere Thank You to all......Bill Kasiner, Hamburg, NY........
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 08/07/2017
Service Type: Maintenance
Review Created: 08/10/2017 04:15 PM
John K., Service Manager at Transitowne Hyundai responded on 08/11/2017

I will be sharing this with our team. We cannot Thank you enough for your kind words. Have a great day!

John Klapp
Service Manager
Transitowne Hyundai
716-634-3000 ext 3023

Verified Customer on 08/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service"
Good job!
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 08/08/2017
Service Type: Repair
Review Created: 08/10/2017 11:24 AM
John K., Service Manager at Transitowne Hyundai responded on 08/11/2017

We appreciate your kind response. Have a nice day!

John Klapp
Service Manager
Transitowne Hyundai
716-634-3000 ext 3023

Mary H. on 08/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Inspection"
Quick appt and service
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 08/08/2017
Service Type: Repair
Review Created: 08/10/2017 10:47 AM
John K., Service Manager at Transitowne Hyundai responded on 08/11/2017

Thank you for your kind response. Have a nice day!

John Klapp
Service Manager
Transitowne Hyundai
716-634-3000 ext 3023

JOHN A. on 08/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service"
good visit
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 08/07/2017
Service Type: Maintenance
Review Created: 08/09/2017 05:55 PM
John K., Service Manager at Transitowne Hyundai responded on 08/10/2017

We appreciate you choosing Transitowne!

John Klapp
Service Manager
Transitowne Hyundai
716-634-3000 ext 3023

Mamie L. on 08/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Super service"
I am very happy with the service I Receive there.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 08/07/2017
Service Type: Maintenance
Review Created: 08/09/2017 05:43 PM
John K., Service Manager at Transitowne Hyundai responded on 08/10/2017

It is always a pleasure to see you. You needed more work this time than normal, but your car will keep going for years to come. Have a great day, It was nice speaking with you!

John Klapp
Service Manager
Transitowne Hyundai
716-634-3000 ext 3023

Carl B. on 08/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"INSPECTION"
VERY PROFESSIONAL.
Vehicle: 2012 Hyundai Accent
Category: Service
Service Date: 08/04/2017
Service Type: Maintenance
Review Created: 08/09/2017 03:14 PM
John K., Service Manager at Transitowne Hyundai responded on 08/10/2017

Thank you for the kind response! Have a nice day!

John Klapp
Service Manager
Transitowne Hyundai
716-634-3000 ext 3023

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