ReScore Reviews™ (24)

ReScore
Overall Rating 4.5833325/5Overall Rating 4.5833325/5Overall Rating 4.5833325/5Overall Rating 4.5833325/5rating 4.5833325
Original
Overall Rating 2.45833/5Overall Rating 2.45833/5rating 2.45833rating 2.45833rating 2.45833
96% Would Recommend
100% Business Response
Latest Review 6 days ago
William S. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"On time service"
Brought vehicle in for recall. It was completed quickly. While I was there they were able to perform other services saving me another trip back.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 09/13/2017
Service Type: Repair
Review Created: 09/18/2017 08:24 PM
John K., Service Manager at Transitowne Hyundai responded on 09/20/2017

Our team appreciates your kind response. Have a great day!

John Klapp
Service Manager
Transitowne Hyundai
716-634-3000 ext 3023

Suzanne A. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"customer service"
always pleasant and very knowledgeable of all recalls
Vehicle: 2015 Hyundai Santa Fe
Category: Service
Service Date: 09/08/2017
Service Type: Repair
Review Created: 09/18/2017 04:54 PM
John K., Service Manager at Transitowne Hyundai responded on 09/20/2017

Thank you for your kind response. Have a nice day!

John Klapp
Service Manager
Transitowne Hyundai
716-634-3000 ext 3023

Barbara C. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good Service"
Good Service
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/12/2017
Service Type: Repair
Review Created: 09/18/2017 07:38 AM
John K., Service Manager at Transitowne Hyundai responded on 09/20/2017

Always a pleasure to see you. Have a nice day!

John Klapp
Service Manager
Transitowne Hyundai
716-634-3000 ext 3023

Kadera W. on 09/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"There very prompt"
Great convo and customer service
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/12/2017
Service Type: Repair
Review Created: 09/17/2017 05:23 PM
John K., Service Manager at Transitowne Hyundai responded on 09/20/2017

I will share your kind comments with our team. Have a good day!

John Klapp
Service Manager
Transitowne Hyundai
716-634-3000 ext 3023

Ken D. on 09/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"My Car's New Best Friend "
Service is Better than the Dealer I purchased from .
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/07/2017
Service Type: Maintenance
Review Created: 09/17/2017 02:31 PM
John K., Service Manager at Transitowne Hyundai responded on 09/20/2017

Now that is a wide range of repairs to have done! We appreciate you choosing Transitowne for your service needs. Have a nice day!

John Klapp
Service Manager
Transitowne Hyundai
716-634-3000 ext 3023

Elizabeth M. on 09/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great work. Done in a timely fashion."
👍
Vehicle: 2013 Hyundai Sonata Hyb
Category: Service
Service Date: 09/07/2017
Service Type: Maintenance
Review Created: 09/16/2017 08:53 AM
John K., Service Manager at Transitowne Hyundai responded on 09/16/2017

We appreciate your kind response. Have a nice day!

John Klapp
Service Manager
Transitowne Hyundai
716-634-3000 ext 3023

LAWRENCE S. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Call ahead made an appointment "
Came on time took me right in less than 1/2 hour all done great job
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/13/2017
Service Type: Maintenance
Review Created: 09/15/2017 02:26 PM
John K., Service Manager at Transitowne Hyundai responded on 09/16/2017

Thank you for the kind response. Have a great day!

John Klapp
Service Manager
Transitowne Hyundai
716-634-3000 ext 3023

Marsha M. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Marsha McKinney"
Very courteous and friendly.
Vehicle: 2011 Hyundai Sonata Hyb
Category: Service
Service Date: 09/11/2017
Service Type: Maintenance
Review Created: 09/15/2017 11:30 AM
John K., Service Manager at Transitowne Hyundai responded on 09/16/2017

I will share your kind comments with our team. Have a great day!

John Klapp
Service Manager
Transitowne Hyundai
716-634-3000 ext 3023

Kenneth C. on 09/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The Employees make it a great shop"
Ryan the service writer was great
Vehicle: 2009 Hyundai Santa Fe
Category: Service
Service Date: 09/11/2017
Service Type: Maintenance
Review Created: 09/13/2017 12:24 PM
John K., Service Manager at Transitowne Hyundai responded on 09/16/2017

Thank you, I will share your kind comments with our people. 

John Klapp
Service Manager
Transitowne Hyundai
716-634-3000 ext 3023

Theresa G. on 09/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"happy times at transitowne hyundai"
the beautiful waiting room
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/08/2017
Service Type: Maintenance
Review Created: 09/13/2017 08:17 AM
John K., Service Manager at Transitowne Hyundai responded on 09/16/2017

Thank you for choosing Transitowne Hyundai!

John Klapp
Service Manager
Transitowne Hyundai
716-634-3000 ext 3023

James K. on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Sonata service"
Great service and turn time
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 09/09/2017
Service Type: Maintenance
Review Created: 09/12/2017 05:46 PM
John K., Service Manager at Transitowne Hyundai responded on 09/16/2017

Thank you for your kind response. Have a nice day!

John Klapp
Service Manager
Transitowne Hyundai
716-634-3000 ext 3023

Susan D. on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Thanks for the timely great service!
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 09/06/2017
Service Type: Repair
Review Created: 09/12/2017 05:32 PM
John K., Service Manager at Transitowne Hyundai responded on 09/16/2017

Thank you for choosing Transitowne Hyundai!

John Klapp
Service Manager
Transitowne Hyundai
716-634-3000 ext 3023

Leonard Z. on 09/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"excellent timely service"
Ill be back
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 09/06/2017
Service Type: Repair
Review Created: 09/09/2017 05:53 AM
John K., Service Manager at Transitowne Hyundai responded on 09/11/2017

We look forward to seeing you!

John Klapp
Service Manager
Transitowne Hyundai
716-634-3000 ext 3023

Judith D. on 09/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Helpful, professional staff"
Excellent , friendly service.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 09/05/2017
Service Type: Repair
Review Created: 09/09/2017 04:35 AM
John K., Service Manager at Transitowne Hyundai responded on 09/11/2017

I will share your kind response with our team.

John Klapp
Service Manager
Transitowne Hyundai
716-634-3000 ext 3023

Theodore P. on 09/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Car maintenance"
excellent service
Vehicle: 2008 Hyundai Santa Fe
Category: Service
Service Date: 09/06/2017
Service Type: Maintenance
Review Created: 09/08/2017 12:13 PM
John K., Service Manager at Transitowne Hyundai responded on 09/11/2017

It is always a pleasure to see and speak with you. Thank you for choosing Transitowne Hyundai for your service needs. Have a good day!

John Klapp
Service Manager
Transitowne Hyundai
716-634-3000 ext 3023

Verified Customer on 09/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Title "
Comments
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/06/2017
Service Type: Maintenance
Review Created: 09/08/2017 11:18 AM
John K., Service Manager at Transitowne Hyundai responded on 09/08/2017

We appreciate you choosing Transitowne Hyundai for your service needs. Have a great day!

John Klapp
Service Manager
Transitowne Hyundai
716-634-3000 ext 3023

Stanley B. on 09/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very responsive"
Very responsive
Vehicle: 2015 Hyundai Santa Fe
Category: Service
Service Date: 08/31/2017
Service Type: Repair
Review Created: 09/08/2017 08:31 AM
John K., Service Manager at Transitowne Hyundai responded on 09/08/2017

We appreciate your kind comments. Have a nice day!

John Klapp
Service Manager
Transitowne Hyundai
716-634-3000 ext 3023

Leonard N. ReScore Review on 09/07/2017
ReScore
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Original
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Follow "
Follow up to my concerns was fantastic...the next car I purchase will be from them
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 09/01/2017
Service Type: Repair
Review Created: 09/06/2017 09:30 AM

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"ok"
great repairs
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 09/01/2017
Service Type: Repair
Review Created: 09/06/2017 09:30 AM
John K., Service Manager at Transitowne Hyundai responded on 09/06/2017

Thank you for choosing Transitowne! I will be contacting you regarding this last service. Have a great day!

John Klapp
Service Manager
Transitowne Hyundai
716-634-3000 ext 3023

Verified Customer on 09/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick service done right and on time."
Quick service done right and on time. Will go back for service in the future.
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 08/29/2017
Service Type: Repair
Review Created: 09/06/2017 04:45 AM
John K., Service Manager at Transitowne Hyundai responded on 09/06/2017

I will share your kind response with our team. Have a nice day!

John Klapp
Service Manager
Transitowne Hyundai
716-634-3000 ext 3023

Charles C. on 09/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Transitowne is awesome. "
Transitowne definitely cares about their customers.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 08/19/2017
Service Type: Repair
Review Created: 09/06/2017 03:20 AM
John K., Service Manager at Transitowne Hyundai responded on 09/06/2017

I really appreciate your kind response, and hope all is well with your new free time. Have a great day!

John Klapp
Service Manager
Transitowne Hyundai
716-634-3000 ext 3023

Displaying Review 1 - 20 of 783 in total