ReScore Reviews™ (22)

ReScore
Overall Rating 4.545455/5Overall Rating 4.545455/5Overall Rating 4.545455/5Overall Rating 4.545455/5rating 4.545455
Original
Overall Rating 2.5/5Overall Rating 2.5/5rating 2.5rating 2.5rating 2.5
96% Would Recommend
100% Business Response
Latest Review 1 day ago
Marcia P. on 07/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The service people were very organized. "
5 stars
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 07/20/2017
Service Type: Maintenance
Review Created: 07/24/2017 08:06 PM
John K., Service Manager at Transitowne Hyundai responded on 07/25/2017

Thank you for the kind response! I will share this with our favorite counter person!!

John Klapp
Service Manager
Transitowne Hyundai
716-634-3000 ext 3023

Kathleen N. on 07/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Courteous service representatives, service completed in a timely manner, clean and friendly atmosphere"
Very happy
Vehicle: 2014 Hyundai Elantra Gt
Category: Service
Service Date: 07/19/2017
Service Type: Maintenance
Review Created: 07/23/2017 05:59 AM
John K., Service Manager at Transitowne Hyundai responded on 07/24/2017

We appreciate the kind comments!

John Klapp
Service Manager
Transitowne Hyundai
716-634-3000 ext 3023

Joseph P. on 07/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Service was done to my satisfaction
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 07/19/2017
Service Type: Maintenance
Review Created: 07/22/2017 02:38 PM
John K., Service Manager at Transitowne Hyundai responded on 07/24/2017

Thank you for choosing Transitowne!

John Klapp
Service Manager
Transitowne Hyundai
716-634-3000 ext 3023

James A. on 07/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Expect the best service"
they don't let you down
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 07/18/2017
Service Type: Maintenance
Review Created: 07/20/2017 04:55 PM
John K., Service Manager at Transitowne Hyundai responded on 07/24/2017

I will share you kind comments with our team!

John Klapp
Service Manager
Transitowne Hyundai
716-634-3000 ext 3023

William L. on 07/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service department "
Representatives knew their job
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 07/18/2017
Service Type: Maintenance
Review Created: 07/20/2017 12:06 PM
John K., Service Manager at Transitowne Hyundai responded on 07/24/2017

We appreciate the kind response!

John Klapp
Service Manager
Transitowne Hyundai
716-634-3000 ext 3023

Abdollah H. on 07/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Outstanding Service!"
Routine maintenance was done professionally and in a friendly and timely manner. Thank you Transitowne!
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 07/17/2017
Service Type: Maintenance
Review Created: 07/20/2017 06:47 AM
John K., Service Manager at Transitowne Hyundai responded on 07/24/2017

Thank you for the kind comments as always!!!! You're the best!

John Klapp
Service Manager
Transitowne Hyundai
716-634-3000 ext 3023

Robert H. on 07/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"freeoil change"
a plus
Vehicle: 2009 Hyundai Elantra
Category: Service
Service Date: 07/14/2017
Service Type: Maintenance
Review Created: 07/18/2017 12:13 PM
John K., Service Manager at Transitowne Hyundai responded on 07/19/2017

We appreciate your kind comments. Have a nice day!

John Klapp
Service Manager
Transitowne Hyundai
716-634-3000 ext 3023

GARY W. on 07/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great People, Great Service"
I bring both my Santa Fe's here for service, I never had a problem and Their customer service is as good as it gets !
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 07/13/2017
Service Type: Repair
Review Created: 07/18/2017 12:05 PM
John K., Service Manager at Transitowne Hyundai responded on 07/19/2017

It is always a pleasure to see you. Have a great day!

John Klapp
Service Manager
Transitowne Hyundai
716-634-3000 ext 3023

Hope K. on 07/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Happy Hyundai owner"
The service team is great they always seem to get me in and out in a timely manner. And don't push repairs on you.
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 07/13/2017
Service Type: Maintenance
Review Created: 07/17/2017 04:07 PM
John K., Service Manager at Transitowne Hyundai responded on 07/19/2017

It is our pleasure to keep our customers happy! Have a great day!

John Klapp
Service Manager
Transitowne Hyundai
716-634-3000 ext 3023

Linda H. on 07/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service!"
Always satisfied!
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 07/07/2017
Service Type: Repair
Review Created: 07/14/2017 07:45 AM
John K., Service Manager at Transitowne Hyundai responded on 07/17/2017

Thank you for the kind comment! Have a nice day!

John Klapp
Service Manager
Transitowne Hyundai
716-634-3000 ext 3023

Chelsea L. on 07/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Down to earth no pressure sales."
Great
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 07/06/2017
Service Type: Repair
Review Created: 07/13/2017 06:24 PM
John K., Service Manager at Transitowne Hyundai responded on 07/14/2017

Que tengas un gran día! Dios te bendiga!

John Klapp
Service Manager
Transitowne Hyundai
716-634-3000 ext 3023

Russell N. on 07/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service. Knowledgeable people. Make a perfect teaam. "
Great Service. Knowledgeable people. Make a great team.
Vehicle: 2011 Hyundai Elantra
Category: Service
Service Date: 07/11/2017
Service Type: Maintenance
Review Created: 07/13/2017 04:31 PM
John K., Service Manager at Transitowne Hyundai responded on 07/14/2017

I will share your kind comments with our staff. Have a great day!

John Klapp
Service Manager
Transitowne Hyundai
716-634-3000 ext 3023

Cynthia F. on 07/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Inspection "
Excellent service as always
Vehicle: 2011 Hyundai Tucson
Category: Service
Service Date: 07/07/2017
Service Type: Maintenance
Review Created: 07/13/2017 03:07 PM
John K., Service Manager at Transitowne Hyundai responded on 07/14/2017

It is always a pleasure to see you and your family!! Have a nice day!

John Klapp
Service Manager
Transitowne Hyundai
716-634-3000 ext 3023

Verified Customer on 07/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Great friendly, fast service. Explained everything in detail. No surprises.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 06/30/2017
Service Type: Maintenance
Review Created: 07/13/2017 08:53 AM
John K., Service Manager at Transitowne Hyundai responded on 07/14/2017

We appreciate the kind comments!! Have a nice weekend!

John Klapp
Service Manager
Transitowne Hyundai
716-634-3000 ext 3023

Verified Customer on 07/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Quick efficient service Great customer service
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 07/10/2017
Service Type: Maintenance
Review Created: 07/12/2017 11:48 AM
John K., Service Manager at Transitowne Hyundai responded on 07/14/2017

Thank you for choosing Transitowne Hyundai for your service needs! Have a great day!

John Klapp
Service Manager
Transitowne Hyundai
716-634-3000 ext 3023

John C. on 07/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast expertise service"
The service was fast... and workers were knowledgeable
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 07/07/2017
Service Type: Repair
Review Created: 07/11/2017 03:24 PM
John K., Service Manager at Transitowne Hyundai responded on 07/14/2017

I am happy to hear our team is doing their jobs well. Have a great day, and Thank You again for choosing Transitowne!

John Klapp
Service Manager
Transitowne Hyundai
716-634-3000 ext 3023

Verified Customer on 07/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Servics "
The service was excellent! Transitowne sent me an email to tell me when I was due for service and to remind me of my appointment.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 07/08/2017
Service Type: Repair
Review Created: 07/11/2017 01:29 PM
John K., Service Manager at Transitowne Hyundai responded on 07/14/2017

I will share your kind comments with our team. Have a nice weekend!

John Klapp
Service Manager
Transitowne Hyundai
716-634-3000 ext 3023

Verified Customer on 07/11/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good Garage"
Went for an oil change. Was done very quickly and I was very satisfied.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 07/08/2017
Service Type: Maintenance
Review Created: 07/11/2017 11:50 AM
John K., Service Manager at Transitowne Hyundai responded on 07/11/2017

We appreciate the kind comments!

John Klapp
Service Manager
Transitowne Hyundai
716-634-3000 ext 3023

Verified Customer on 07/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Knowledgeable service advisers, friendly staff clean place. "
Service was done in the time frame that was given, a second visit is necessary for undetected issue found at first service appointment
Vehicle: 2008 Hyundai Elantra
Category: Service
Service Date: 07/08/2017
Service Type: Maintenance
Review Created: 07/11/2017 11:31 AM
John K., Service Manager at Transitowne Hyundai responded on 07/11/2017

Thank you for choosing Transitowne!

John Klapp
Service Manager
Transitowne Hyundai
716-634-3000 ext 3023

Gergana L. on 07/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service"
As usual good and honest service
Vehicle: 2012 Hyundai Veloster
Category: Service
Service Date: 07/03/2017
Service Type: Maintenance
Review Created: 07/09/2017 10:08 AM
John K., Service Manager at Transitowne Hyundai responded on 07/10/2017

I will share this with our team , and let them know they are doing a good job!

John Klapp
Service Manager
Transitowne Hyundai
716-634-3000 ext 3023

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