Transmission Exchange


Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5rating 4.62

148 Reviews

97% Would Recommend
81% Business Response
Latest Review 7 days ago
Carl S. on 08/15/2017
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Carl said the service was good but it took a long time.
Vehicle: Ford Taurus
Category: Service
Service Date: 08/08/2017
Review Created: 08/15/2017
This review was collected via phone interview by Customer Research Inc.
Charles D. on 08/04/2017
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Charles said the staff was honest and they did the work fast. The staff was very courteous and they explained everything.
Vehicle: Dodge Pickup
Category: Service
Service Date: 07/28/2017
Review Created: 08/04/2017
This review was collected via phone interview by Customer Research Inc.
Amber J. at Transmission Exchange responded on 08/16/2017

Thank you, Charles. We love hearing from our customers. Don't hesistate to call us if ever a problem should arise. We look forward to working with you again in the future. 

George L. on 07/26/2017
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George said Rob, the owner is very easy to understand and upfront. They provide great service.
Category: Service
Service Date: 07/20/2017
Review Created: 07/26/2017
This review was collected via phone interview by Customer Research Inc.
Amber J. at Transmission Exchange responded on 08/01/2017

Thank you, George. We truly appreciate your loyalty as a customer. We look forward to working with you again. 

George M. on 07/25/2017
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George said the employees did a pretty good job.
Vehicle: Nissan Titan
Category: Service
Service Date: 07/20/2017
Review Created: 07/25/2017
This review was collected via phone interview by Customer Research Inc.
Amber J. at Transmission Exchange responded on 08/01/2017

Thank you, George. It is always a pleasure doing business with you. 

Doug A. on 07/21/2017
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Doug said this business was unable to diagnose the problem with his vehicle. He knows his vehicle does have a problem. However, they were informative and thorough.
Vehicle: Chevrolet Tahoe
Category: Service
Service Date: 07/14/2017
Review Created: 07/21/2017
This review was collected via phone interview by Customer Research Inc.
Amber J. at Transmission Exchange responded on 08/01/2017

Thanks for your feedback, Doug. We hope to have the pleasure of doing business with you again. 

Dana F. on 07/21/2017
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Dana said they did a great job.
Vehicle: Cadillac SRX
Category: Service
Service Date: 07/07/2017
Review Created: 07/21/2017
This review was collected via phone interview by Customer Research Inc.
Amber J. at Transmission Exchange responded on 08/01/2017

Thank you, Dana. We look forward to working with you in the future. 

Jack R. on 07/18/2017
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Jack said he's been doing business with them since 1998 and he's never had a problem.
Vehicle: Saturn SC1
Category: Service
Service Date: 07/14/2017
Review Created: 07/18/2017
This review was collected via phone interview by Customer Research Inc.
Amber J. at Transmission Exchange responded on 08/01/2017

Thank you for your loyalty as a customer, Jack. It is our pleasure to work with you. 

John M. on 07/12/2017
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John said the only problem was that they sent the incorrect transmission.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 07/05/2017
Review Created: 07/12/2017
This review was collected via phone interview by Customer Research Inc.
Amber J. at Transmission Exchange responded on 08/01/2017

Thanks for your business, John. 

Michael B. on 07/12/2017
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Michael said the business is very thorough, and they gave him options. They kept him updated during the service. They told him his vehicle may be ready on Friday, but it was not ready until Wednesday because of the holiday.
Vehicle: Chevrolet Tahoe
Category: Service
Service Date: 07/05/2017
Review Created: 07/12/2017
This review was collected via phone interview by Customer Research Inc.
Amber J. at Transmission Exchange responded on 08/01/2017

Thank you, Michael. We hope to have the pleasure of working with you again. 

Glenn R. on 07/12/2017
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Glenn said they were pretty good.
Vehicle: Dodge Pickup
Category: Service
Service Date: 07/05/2017
Review Created: 07/12/2017
This review was collected via phone interview by Customer Research Inc.
Amber J. at Transmission Exchange responded on 08/01/2017

Thank you, Mr. Glenn. We love hearing from our customers and appreciate your feedback. 

Jason P. on 07/05/2017
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"FIVE STARS!"
You just can't go wrong with these guys. Very knowledgeable and friendly staff. Frank has been with TE for as long as I can remember and you just aren't going to find a better transmission guy around. Rob is extremely honest and doesn't try to sell you things you don't need. I highly recommend Transmission Exchange. Great group of guys and honest quality work!
Vehicle: Ford Pickup
Service Date: 06/30/2017
Review Created: 07/05/2017 07:34 AM
Amber J. at Transmission Exchange responded on 07/12/2017

Thanks a lot, Jason. Your kind feedback is greatly appreciated. We enjoy your loyalty as a customer and are here to help with any of your automotive needs in the future! 

Jack W. on 06/24/2017
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Jack said the business made the repair work an easy process.
Vehicle: Nissan Sentra
Category: Service
Service Date: 06/22/2017
Review Created: 06/24/2017
This review was collected via phone interview by Customer Research Inc.
Amber J. at Transmission Exchange responded on 07/03/2017

Thank you, Jack. Auto repair is never fun but we love hearing when it goes smoothly for our customers. Thanks again! 

Virgil H. on 06/23/2017
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Virgil said the business is good, and he was treated right.
Vehicle: Ford Pickup
Category: Service
Service Date: 06/19/2017
Review Created: 06/23/2017
This review was collected via phone interview by Customer Research Inc.
Amber J. at Transmission Exchange responded on 07/03/2017

Thanks, Virgil. We love hearing from our customers! We hope to have the pleasure of working with you again. 

Brenda P. on 06/23/2017
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Brenda said they were great. They did a good job.
Vehicle: Dodge Nitro
Category: Service
Service Date: 06/21/2017
Review Created: 06/23/2017
This review was collected via phone interview by Customer Research Inc.
Amber J. at Transmission Exchange responded on 07/03/2017

Thank you, Brenda. The pleasure is all ours. We look forward to doing business with you again in the future. 

Ricky R. on 06/19/2017
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Ricky said this business provided excellent service and everything turned out great.
Vehicle: Dodge Pickup
Category: Service
Service Date: 06/15/2017
Review Created: 06/19/2017
This review was collected via phone interview by Customer Research Inc.
Amber J. at Transmission Exchange responded on 06/21/2017

Thanks, Ricky! We look forward to working with you again in the future. 

Kim C. on 06/16/2017
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Kim said they did a great job.
Vehicle: Ford F-150
Category: Service
Service Date: 06/14/2017
Review Created: 06/16/2017
This review was collected via phone interview by Customer Research Inc.
Amber J. at Transmission Exchange responded on 06/21/2017

Thanks Kim! It was our pleasure working with you.

Johnny F. on 06/07/2017
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Johnny said this business was courteous and did a good job quickly for a fair price.
Vehicle: Toyota Camry
Category: Service
Service Date: 06/02/2017
Review Created: 06/07/2017
This review was collected via phone interview by Customer Research Inc.
Amber J. at Transmission Exchange responded on 06/21/2017

Thank you, Johnny! We hope to have the pleasure of working with you again.

Jordan Q. on 06/03/2017
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"Good folks, Honest, no throwing parts at it!"
New to the area and needed my work truck transmission looked at. Treated like I had been going there for years. They spent a lot of time to diagnose and didn't try to sell me parts I didn't need. Will be back
Vehicle: Ford Pickup
Service Date: 06/02/2017
Review Created: 06/03/2017 08:24 PM
Amber J. at Transmission Exchange responded on 06/06/2017

The pleasure was all ours, Jordan. We appreciate your business and look forward to working together in the future. 

Hugh H. on 05/26/2017
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Hugh said this business provided good service. He hasn't had any problems with the vehicle.
Vehicle: Lincoln Town Car
Category: Service
Service Date: 05/10/2017
Review Created: 05/26/2017
This review was collected via phone interview by Customer Research Inc.
Amber J. at Transmission Exchange responded on 06/06/2017

Thank you, Hugh. We thank you for your business and appreciate your feedback. 

Joey P. on 05/24/2017
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Joey said he has used this business multiple times, and has never had a problem.
Vehicle: Hyundai Sonata
Category: Service
Service Date: 05/08/2017
Review Created: 05/24/2017
This review was collected via phone interview by Customer Research Inc.
Amber J. at Transmission Exchange responded on 06/06/2017

Thanks, Joey. We appreciate your loyalty as a customer and look forward to working together again. 

Displaying Review 1 - 20 of 148 in total