We apologize for any inconvenience with any customer experience.
Hillary had brought in the vehicle for an alignment, the alignment was done to exact specifications, Our printer wasn't working that day and we apologized for the inconveneince and within minutes we had the printer issued resolved and gave Hillary a printout of the alignment.
The following day, Hillarys husband came back the next day and asked us to come closer to specifications. He clearly stated, he had worked for a tire store that is not only discrediable, but no longer in business and wanted the alignment again fixed and closer to specifications.
Not only did the owner of Tribbles Automotive go out of his way to ensure customer satisfaction,, as did the rest of the staff for a $59.99 alignment, wanting to make sure the customer was satisfied.
The husband had left and the following day Tribbles Automotive received a negative response to the service.
Tribbles Automotive has been in business for over 20 years and serviced more than 4000 customers. Its our promise to make sure we explain both sides of every situation.