ReScore Reviews™ (30)

ReScore
Overall Rating 4.633337/5Overall Rating 4.633337/5Overall Rating 4.633337/5Overall Rating 4.633337/5rating 4.633337
Original
Overall Rating 2.16667/5Overall Rating 2.16667/5rating 2.16667rating 2.16667rating 2.16667
95% Would Recommend
100% Business Response
Latest Review about 7 hours ago
Melanie W. on 09/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change!"
They are always friendly and professional.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/14/2017
Service Type: Maintenance
Review Created: 09/23/2017 06:52 AM
Gary L B. at Tustin Hyundai responded on 09/23/2017

THANK YOU MELANIE FOR THE FEEDBACK AND THE NICE COMMENT ....WE APPRECIATE YOUR BUSINESS
GARY BAGBY
SERVICE DIR

Boulevard C. on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"SERVICE AND PARTS"
EVERYTHING WAS ABOVE AND BEYOND
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/14/2017
Service Type: Maintenance
Review Created: 09/22/2017 04:21 PM
Gary L B. at Tustin Hyundai responded on 09/23/2017

THANK YOU FOR THE FEEDBACK ....WE APPRECIATE YOUR BUSINESS
GARY BAGBY
SERVICE DIR

Lokesh J. on 09/21/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"smooth in timely manner"
i liked my plug in hybrid so will recommend to client.
Vehicle: 2017 Hyundai Sonata Plu
Category: Service
Service Date: 09/16/2017
Service Type: Maintenance
Review Created: 09/21/2017 09:36 PM
Gary L B. at Tustin Hyundai responded on 09/22/2017

THANK YOU LOKESH FOR THE FEEDBACK....WE APPRECIATE YOUR BUSINESS
GARY BAGBY
SERVICE DIR

Florence F. on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast and efficient. "
Yes I would.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 09/15/2017
Service Type: Maintenance
Review Created: 09/21/2017 11:27 AM
Gary L B. at Tustin Hyundai responded on 09/21/2017

THANK YOU FLORENCE FOR THE FEEDBACK AND THE NICE COMMENT ....WE APPRECIATE YOUR BUSINESS
GARY BAGBY
SERVICE DIR

Maria K. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome service!"
Trina did not charge me for the paint job since the third party painter took 10 days to paint the part. Also, they fit me in on a Saturday. I was in and out very quickly.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/16/2017
Service Type: Maintenance
Review Created: 09/20/2017 07:19 PM
Gary L B. at Tustin Hyundai responded on 09/21/2017

THANK YOU MARIA FOR THE FEEDBACK....WE APPRECIATE YOUR BUSINESS
GARY BAGBY
SERVICE DIR

Chang L. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recall service"
Quick service
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 09/16/2017
Service Type: Maintenance
Review Created: 09/20/2017 11:05 AM
Gary L B. at Tustin Hyundai responded on 09/20/2017

THANK YOU CHANG FOR THE FEEDBACK AND THE NICE COMMENT ....WE APPRECIATE YOUR BUSINESS
GARY BAGBY
SERIVCE DIR

RONALD F. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Work done as promised "
Very efficient and friendly.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 09/16/2017
Service Type: Maintenance
Review Created: 09/20/2017 09:53 AM
Gary L B. at Tustin Hyundai responded on 09/20/2017

THANK YOU RONALD FOR THE FEEDBACK AND THE NICE COMMENT ....WE APPRECIATE YOUR BUSINESS
GARY BAGBY
SERIVCE DIR

Erik T. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Service was fast.
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 09/15/2017
Service Type: Maintenance
Review Created: 09/20/2017 09:51 AM
Gary L B. at Tustin Hyundai responded on 09/20/2017

THANK YOU ERIK FOR THE FEEDBACK AND THE NICE COMMENT ....WE APPRECIATE YOUR BUSINESS
GARY BAGBY
SERIVCE DIR

Diallo J. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and courteous service."
The overall service was excellent.
Vehicle: 2017 Hyundai Ioniq Hybr
Category: Service
Service Date: 09/11/2017
Service Type: Maintenance
Review Created: 09/20/2017 07:35 AM
Gary L B. at Tustin Hyundai responded on 09/20/2017

THANK YOU DIALLO FOR THE FEEDBACK AND THE NICE COMMENT....WE APPRECIATE YOUR BUSINESS
GARY BAGBY
SERVICE DIR

Verified Customer on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly, professional and efficient service"
Friendly, professional and efficient staff and service are what keep me coming back.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 09/11/2017
Service Type: Maintenance
Review Created: 09/19/2017 04:50 PM
Gary L B. at Tustin Hyundai responded on 09/20/2017

THANK YOU FOR THE FEEDBACK AND THE NICE COMMENT....WE APPRECIATE YOUR BUSINESS
GARY BAGBY
SERVICE DIR

Todd K. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast and friendly "
Fast and friendly
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 09/14/2017
Service Type: Maintenance
Review Created: 09/19/2017 11:41 AM
Gary L B. at Tustin Hyundai responded on 09/19/2017

THANK YOU TODD FOR THE FEEDBACK AND THE NICE COMMENT....WE APPRECIATE YOUR BUSINESS
GARY BAGBY
SEERVICE DIR

B. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professionalism."
Excellent service.
Vehicle: 2011 Hyundai Equus
Category: Service
Service Date: 09/14/2017
Service Type: Maintenance
Review Created: 09/19/2017 10:02 AM
Gary L B. at Tustin Hyundai responded on 09/19/2017

THANK YOU FOR THE FEEDBACK AND THE NICE COMMENT....WE APPRECIATE YOUR BUSINESS
GARY BAGBY
SEERVICE DIR

Verified Customer on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service department"
Came in for an issue with my car and the technician I worked with was extremely helpful and polite. Makes getting repairs as easy as possible.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/07/2017
Service Type: Maintenance
Review Created: 09/18/2017 10:12 AM
Gary L B. at Tustin Hyundai responded on 09/18/2017

THANK YOU FOR THE FEEDBACK AND THE NICE COMMENT....WE APPRECIATE YOUR BUSINESS
GARY BAGBY
SEERVICE DIR

Verified Customer ReScore Review on 09/18/2017
ReScore
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Original
Overall Rating 1/5rating 1rating 1rating 1rating 1
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service writer"
My service writer, Frank, went above and beyond his positions responsibilities to make sure I received an overall satisfactory service experience.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 09/08/2017
Service Type: Maintenance
Review Created: 09/18/2017 09:28 AM

Overall Rating 1/5rating 1rating 1rating 1rating 1
"Pain in the keester"
Normally very good service but this one was bad from the word hi and just got worse . Cost me a lot of lost work time and A lot of money.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 09/08/2017
Service Type: Maintenance
Review Created: 09/18/2017 09:28 AM
Gary L B. at Tustin Hyundai responded on 09/18/2017

THANK YOU FOR THE FEEDBACK, I DO APOLOGIZE AND ANY INCOVENIENCE YOU HAD WITH  HYUNDAI PARTS HAVING SENT WRONG ORDER.

THANK YOU
FRANK MORENO
SERVICE ADVISOR

Irene S. on 09/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The best Hyundai service in Southern California. "
Professional, quick and friendly.
Vehicle: 2013 Hyundai Santa Fe
Category: Service
Service Date: 09/09/2017
Service Type: Maintenance
Review Created: 09/17/2017 05:12 PM
Gary L B. at Tustin Hyundai responded on 09/18/2017

THANK YOU IRENE FOR THE FEEDBACK AND THE NICE COMMENT....WE APPRECIATE YOUR BUSINESS
GARY BAGBY
SERVICE DIR

Robert H. on 09/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and on time service"
Have always been pleased with the service.
Vehicle: 2012 Hyundai Genesis
Category: Service
Service Date: 09/06/2017
Service Type: Maintenance
Review Created: 09/17/2017 02:18 PM
Gary L B. at Tustin Hyundai responded on 09/18/2017

THANK YOU ROBERT FOR THE FEEDBACK AND THE NICE COMMENT....WE APPRECIATE YOUR BUSINESS
GARY BAGBY
SERVICE DIR

George C. on 09/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Knowledgeable, friendly, courteous staff."
Would definitely recommend to anyone.
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 09/12/2017
Service Type: Maintenance
Review Created: 09/16/2017 11:42 AM
Gary L B. at Tustin Hyundai responded on 09/18/2017

THANK YOU GEORGE FOR THE FEEDBACK AND THE NICE COMMENT....WE APPRECIATE YOUR BUSINESS
GARY BAGBY
SERVICE DIR

Verified Customer on 09/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They understand concept of service!"
I keep returning to Tustin Hyundai for service because their quality does not waiver.
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 09/11/2017
Service Type: Maintenance
Review Created: 09/16/2017 07:38 AM
Gary L B. at Tustin Hyundai responded on 09/16/2017

THANK YOU FOR THE FEEDBACK AND THE NICE COMMENT.....WE APPRECIATE YOUR BUSINESS
GARY BAGBY
SERVICE DIR

Verified Customer on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"good"
good
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/12/2017
Service Type: Maintenance
Review Created: 09/15/2017 10:27 PM
Gary L B. at Tustin Hyundai responded on 09/16/2017

THANK YOU FOR THE FEEDBACK AND THE NICE COMMENT.....WE APPRECIATE YOUR BUSINESS
GARY BAGBY
SERVICE DIR

Luly C. on 09/15/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Great place to service my Sonata."
It's a pleasure to do business with Tustin Hyndai. Very professional and friendly.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/12/2017
Service Type: Maintenance
Review Created: 09/15/2017 06:38 PM
Gary L B. at Tustin Hyundai responded on 09/16/2017

THANK YOU LULY FOR THE FEEDBACK AND THE NICE COMMENT.....WE APPRECIATE YOUR BUSINESS
GARY BAGBY
SERVICE DIR

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