ReScore Reviews™ (29)

ReScore
Overall Rating 4.6206938/5Overall Rating 4.6206938/5Overall Rating 4.6206938/5Overall Rating 4.6206938/5rating 4.6206938
Original
Overall Rating 2.2069/5Overall Rating 2.2069/5rating 2.2069rating 2.2069rating 2.2069
95% Would Recommend
100% Business Response
Latest Review about 7 hours ago
Verified Customer on 08/17/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Nice people. Work done as expected."
Nice friendly staff. I noticed when I got home some dirty fingerprints on my inside door. But other than that everything was good.
Vehicle: 2017 Hyundai Sonata Plu
Category: Service
Service Date: 08/12/2017
Service Type: Maintenance
Review Created: 08/17/2017 05:07 PM
Ronald B. on 08/17/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"oil change"
Was not notified when service was complete
Vehicle: 2013 Hyundai Genesis
Category: Service
Service Date: 08/09/2017
Service Type: Maintenance
Review Created: 08/17/2017 11:11 AM
Gary L B. at Tustin Hyundai responded on 08/17/2017

THANK YOU RONALD FOR THE FEEDBACK ....WE WILL USE IT CONSTRUCTIVELY....WE APPRECIATE YOUR BUSINESS
GARY BAGBY
SERVICE DIR

Patricia C. on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Explained previously"
Yes, I would recommend this business to a friend and give it 5 stars.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 08/10/2017
Service Type: Maintenance
Review Created: 08/17/2017 08:43 AM
Gary L B. at Tustin Hyundai responded on 08/17/2017

THANK YOU PATRICIA FOR THE FEEDBACK AND THE NICE COMMENTS .....WE APPRECIATE YOUR BUSINESS
GARY BAGBY
SERVICE DIR

Douglas B. on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hood rood recall "
Completed recall
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 08/09/2017
Service Type: Maintenance
Review Created: 08/16/2017 10:37 PM
Gary L B. at Tustin Hyundai responded on 08/17/2017

THANK YOU DOUGLAS FOR THE FEEDBACK .....WE APPRECIATE YOUR BUSINESS
GARY BAGBY
SERVICE DIR

Jennifer G. on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast service!"
The car was ready in less than a day, and at a great price!
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 08/09/2017
Service Type: Maintenance
Review Created: 08/16/2017 09:42 PM
Gary L B. at Tustin Hyundai responded on 08/17/2017

THANK YOU JENNIFER FOR THE FEEDBACK AND THE NICE COMMENTS .....WE APPRECIATE YOUR BUSINESS
GARY BAGBY
SERVICE DIR

Charles C. on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best Car Buying Experience. "
From start to end Shawn B was the best salesman we have experienced. Made us feel comfortable and was not pushy at all. Took his time and explained the process which we loved. Will be referring family and friends always.
Thank you Hyundai and Shawn.
Vehicle: 2014 Hyundai Sonata Hyb
Category: Service
Service Date: 08/11/2017
Service Type: Maintenance
Review Created: 08/16/2017 08:30 PM
Gary L B. at Tustin Hyundai responded on 08/17/2017

THANK YOU CHARLES FOR THE FEEDBACK AND THE NICE COMMENTS .....WE APPRECIATE YOUR BUSINESS
GARY BAGBY
SERVICE DIR

Taghi M. on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Frank Moreno "
Good service, knowledge and integrity
Vehicle: 2013 Hyundai Sonata Hyb
Category: Service
Service Date: 08/09/2017
Service Type: Maintenance
Review Created: 08/16/2017 03:30 PM
Gary L B. at Tustin Hyundai responded on 08/16/2017

THANK YOU TAGI FOR THE FEEDBACK AND THE NICE COMMENT....WE APPRECIATE YOUR BUSINESS
GARY BAGBY
SERVICE DIR

Verified Customer on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Knowledgeable, pleasant staff."
Can make an appointment; service is done in a timely manner by knowledgeable and pleasant staff.
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 08/11/2017
Service Type: Maintenance
Review Created: 08/16/2017 11:38 AM
Gary L B. at Tustin Hyundai responded on 08/16/2017

THANK YOU FOR THE FEEDBACK AND THE NICE COMMENT ....WE APPRECIATE YOUR BUSINESS
GARY BAGBY
SERVICE DIR

Sonya U. on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Completed in Timely Manner"
The service was completed in a timely manner and I received my car by the promised time. Prices are a bit steep, but that's typical for a dealership. Look for coupons!
Vehicle: 2015 Hyundai Genesis Co
Category: Service
Service Date: 08/12/2017
Service Type: Maintenance
Review Created: 08/16/2017 11:20 AM
Gary L B. at Tustin Hyundai responded on 08/16/2017

THANK YOU SONYA FOR THE FEEDBACK AND THE NICE COMMENT ....WE APPRECIATE YOUR BUSINESS
GARY BAGBY
SERVICE DIR

Jo'anne C. on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They care about you and your vehicle."
Second time here for us and it was as pleasurable as the first. I hope this trend continues over the life of the vehicle.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 08/10/2017
Service Type: Maintenance
Review Created: 08/16/2017 10:59 AM
Gary L B. at Tustin Hyundai responded on 08/16/2017

THANK YOU FOR THE FEEDBACK JO'ANNE....WE APPRECIATE YOUR BUSINESS
GARY BAGBY
SEERVICE DIR

Verified Customer on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
My service was excellent and completed in a very short time.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 08/11/2017
Service Type: Maintenance
Review Created: 08/16/2017 10:38 AM
Gary L B. at Tustin Hyundai responded on 08/16/2017

THANK YOU FOR THE FEEDBACK AND THE NICE COMMENT ....WE APPRECIATE YOUR BUSINESS
GARY BAGBY
SERVICE DIR

John H. on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"car service"
did a good job in a timely manner
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/11/2017
Service Type: Maintenance
Review Created: 08/16/2017 10:36 AM
Gary L B. at Tustin Hyundai responded on 08/16/2017

THANK YOU JOHN FOR THE FEEDBACK AND THE NICE COMMENT ....WE APPRECIATE YOUR BUSINESS
GARY BAGBY
SERVICE DIR

CHARLES T. on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Tustin Hyundai great service."
Both sales and service here have first rate.
Vehicle: 2016 Hyundai Sonata Plu
Category: Service
Service Date: 08/10/2017
Service Type: Maintenance
Review Created: 08/16/2017 09:59 AM
Gary L B. at Tustin Hyundai responded on 08/16/2017

THANK YOU CHARLES FOR THE FEEDBACK AND THE NICE COMMENT ....WE APPRECIATE YOUR BUSINESS
GARY BAGBY
SERVICE DIR

JON P. on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Everyone is friendly"
Everyone was friendly and made sure our car was taken care of
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 08/10/2017
Service Type: Maintenance
Review Created: 08/16/2017 09:56 AM
Gary L B. at Tustin Hyundai responded on 08/16/2017

THANK YOU JON FOR THE FEEDBACK AND THE NICE COMMENTS ....WE APPRECIATE YOUR BUSINESS
GARY BAGBY
SERVICE DIR

Tom F. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast, friendly, excellent service"
I take my Genesis here for service and will definitely continue to do so. Excellent dealer
Vehicle: 2016 Hyundai Genesis
Category: Service
Service Date: 08/02/2017
Service Type: Maintenance
Review Created: 08/15/2017 01:15 PM
Gary L B. at Tustin Hyundai responded on 08/15/2017

THANK YOU TOM FOR THE FEEDBACK AND THE NICE COMMENT....WE APPRECIATE YOUR BUSINESS
SERVICE DIR
GARY BAGBY

Clay C. on 08/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Close to our home and friendly."
Yes
Vehicle: 2002 Hyundai Santa Fe
Category: Service
Service Date: 08/08/2017
Service Type: Maintenance
Review Created: 08/14/2017 04:16 PM
Gary L B. at Tustin Hyundai responded on 08/15/2017

THANK YOU CLAY FOR THE FEEDBACK ....WE APPRECIATE YOUR BUSINESS
GARY BAGBY
SERVICE DIR

Cheryl H. on 08/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service appointment at Tustin Hyundai."
Attentive people, and service within a timely manner.
Vehicle: 2016 Hyundai Sonata Hyb
Category: Service
Service Date: 08/02/2017
Service Type: Maintenance
Review Created: 08/14/2017 11:14 AM
Gary L B. at Tustin Hyundai responded on 08/14/2017

THANK YOU CHERYL FOR THE FEEDBACK AND THE NICE COMMENT....WE APPRECIATE YOUR BUSINESS
GARY BAGBY
SERVICE DIR

Ronald B. on 08/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Makes me look forward to oil changes"
As always, Tustin Hyundai delivers. Fast service, courteous and friendly staff plus free food!
Vehicle: 2013 Hyundai Genesis Co
Category: Service
Service Date: 08/05/2017
Service Type: Maintenance
Review Created: 08/12/2017 03:43 PM
Gary L B. at Tustin Hyundai responded on 08/13/2017

THANK YOU RONALD FOR THE FEEDBACK AND THE NICE COMMENT....WE APPRECIATE YOUR BUSINESS
GARY BAGBY
SERVICE DIR

Mary S. on 08/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Outstanding service"
Outstanding service brought my car in was able to get a ride to work and they covered and checked on everything thoroughly
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 08/07/2017
Service Type: Maintenance
Review Created: 08/12/2017 07:58 AM
Gary L B. at Tustin Hyundai responded on 08/12/2017

THANK YOU MARY FOR THE FEEDBACK AND THE NICE COMMENT.....WE APPRECIATE YOUR BUSINESS
GARY BAGBY
SERVICE DIR

Yaling T. on 08/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Staff is very friendly, wonderful service. I came in at a busy time expecting a long wait, but my visit was quick and smooth!
Vehicle: 2016 Hyundai Sonata Hyb
Category: Service
Service Date: 08/08/2017
Service Type: Maintenance
Review Created: 08/11/2017 09:38 PM
Gary L B. at Tustin Hyundai responded on 08/12/2017

THANK YOU YALING FOR THE FEEDBACK AND THE NICE COMMENT.....WE APPRECIATE YOUR BUSINESS
GARY BAGBY
SERVICE DIR

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