93% Would Recommend
100% Business Response
Latest Review about 6 hours ago
Dennis H. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great dealership"
I bought my last 2 cars here. They are always friendly, helpful, and fair. The service department is awesome. Always great service and the prices are the best around. I have a different Hyundai dealer much closer to me, but I go here instead because they are just so much better.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/11/2017
Service Type: Repair
Review Created: 08/18/2017 09:50 AM
Brian E S., Service Manager at Twin City Hyundai responded on 08/18/2017

My staff and I would like to thank you for your recent service visit with us. And I am happy to see we took care of all your needs at this visit. We look forward to see you at your next visit.

Brian Stephens
Service Manager
Twin City Hyundai
(865)980-2725
bstephens@twincityhyundai.com

Paul H. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change and brake service."
I was satisfied with this visit as compared with my last.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 08/11/2017
Service Type: Repair
Review Created: 08/15/2017 01:50 PM
Brian E S., Service Manager at Twin City Hyundai responded on 08/16/2017

My staff and I would like to thank you for your recent service visit with us. And I am happy to see we took care of all your needs at this visit. We look forward to see you at your next visit.

Brian Stephens
Service Manager
Twin City Hyundai
(865)980-2725
bstephens@twincityhyundai.com

Mark B. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Well trained honest people"
Yes
Vehicle: 2010 Hyundai Veracruz
Category: Service
Service Date: 08/09/2017
Service Type: Maintenance
Review Created: 08/15/2017 10:39 AM
Brian E S., Service Manager at Twin City Hyundai responded on 08/16/2017

My staff and I would like to thank you for your recent service visit with us. And I am happy to see we took care of all your needs at this visit. We look forward to see you at your next visit.

Brian Stephens
Service Manager
Twin City Hyundai
(865)980-2725
bstephens@twincityhyundai.com

Bill N. on 08/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service."
Reliable service.
Vehicle: 2009 Hyundai Elantra
Category: Service
Service Date: 08/09/2017
Service Type: Maintenance
Review Created: 08/11/2017 09:02 PM
Brian E S., Service Manager at Twin City Hyundai responded on 08/14/2017

My staff and I would like to thank you for your recent service visit with us. And I am happy to see we took care of all your needs at this visit. We look forward to see you at your next visit.

Brian Stephens
Service Manager
Twin City Hyundai
(865)980-2725
bstephens@twincityhyundai.com

Linda T. on 08/11/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"I like this Hyundai Dealership so far. "
Yes
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 08/03/2017
Service Type: Repair
Review Created: 08/11/2017 07:56 AM
Brian E S., Service Manager at Twin City Hyundai responded on 08/14/2017

I would like to thank you for your recent service visit with us.

Brian Stephens
Service Manager
Twin City Hyundai
(865)980-2725
bstephens@twincityhyundai.com

Patrick F. on 08/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Customer Service "
My car has been at this dealer a few times for service and warranty work. I was always treated with respect and work was completed in a timely manner
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 08/08/2017
Service Type: Repair
Review Created: 08/10/2017 06:19 PM
Brian E S., Service Manager at Twin City Hyundai responded on 08/14/2017

My staff and I would like to thank you for your recent service visit with us. And I am happy to see we took care of all your needs at this visit. We look forward to see you at your next visit.

Brian Stephens
Service Manager
Twin City Hyundai
(865)980-2725
bstephens@twincityhyundai.com

Suzanne B. on 08/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly Service!"
Mitchell and Shannon are great!
Vehicle: 2008 Hyundai Santa Fe
Category: Service
Service Date: 08/08/2017
Service Type: Maintenance
Review Created: 08/10/2017 11:05 AM
Brian E S., Service Manager at Twin City Hyundai responded on 08/10/2017

My staff and I would like to thank you for your recent service visit with us. And I am happy to see we took care of all your needs at this visit. We look forward to see you at your next visit.

Brian Stephens
Service Manager
Twin City Hyundai
(865)980-2725
bstephens@twincityhyundai.com

Carolyn M. on 08/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Everyones' kindness."
Everyone is very friendly, and very nice and helpful.
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 08/01/2017
Service Type: Repair
Review Created: 08/10/2017 07:21 AM
Brian E S., Service Manager at Twin City Hyundai responded on 08/10/2017

My staff and I would like to thank you for your recent service visit with us. And I am happy to see we took care of all your needs at this visit. We look forward to see you at your next visit.

Brian Stephens
Service Manager
Twin City Hyundai
(865)980-2725
bstephens@twincityhyundai.com

Tommy R. on 08/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service on Saturday "
Great to have service on Saturday, first time I've used it. Thanks very nice
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 08/07/2017
Service Type: Repair
Review Created: 08/09/2017 11:32 AM
Brian E S., Service Manager at Twin City Hyundai responded on 08/09/2017

My staff and I would like to thank you for your recent service visit with us. And I am happy to see we took care of all your needs at this visit. We look forward to see you at your next visit.

Brian Stephens
Service Manager
Twin City Hyundai
(865)980-2725
bstephens@twincityhyundai.com

Karen W. on 08/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"FAST SERVICE"
YES
Vehicle: 2008 Hyundai Sonata
Category: Service
Service Date: 08/04/2017
Service Type: Maintenance
Review Created: 08/09/2017 05:07 AM
Brian E S., Service Manager at Twin City Hyundai responded on 08/09/2017

My staff and I would like to thank you for your recent service visit with us. And I am happy to see we took care of all your needs at this visit. We look forward to see you at your next visit.

Brian Stephens
Service Manager
Twin City Hyundai
(865)980-2725
bstephens@twincityhyundai.com

Debra T. on 08/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always friendly when I check in and check out."
Yes
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 08/01/2017
Service Type: Repair
Review Created: 08/08/2017 02:14 AM
Brian E S., Service Manager at Twin City Hyundai responded on 08/08/2017

My staff and I would like to thank you for your recent service visit with us. And I am happy to see we took care of all your needs at this visit. We look forward to see you at your next visit.

Brian Stephens
Service Manager
Twin City Hyundai
(865)980-2725
bstephens@twincityhyundai.com

Verified Customer on 08/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service"
great
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 08/01/2017
Service Type: Repair
Review Created: 08/07/2017 04:56 PM
Brian E S., Service Manager at Twin City Hyundai responded on 08/08/2017

My staff and I would like to thank you for your recent service visit with us. And I am happy to see we took care of all your needs at this visit. We look forward to see you at your next visit.

Brian Stephens
Service Manager
Twin City Hyundai
(865)980-2725
bstephens@twincityhyundai.com

Verified Customer on 08/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"A dealership you can trust"
Twin City Hyundai is and has been very effecient when it comes to maintenance of my vehicles.
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 08/01/2017
Service Type: Repair
Review Created: 08/07/2017 03:25 PM
Brian E S., Service Manager at Twin City Hyundai responded on 08/08/2017

My staff and I would like to thank you for your recent service visit with us. And I am happy to see we took care of all your needs at this visit. We look forward to see you at your next visit.

Brian Stephens
Service Manager
Twin City Hyundai
(865)980-2725
bstephens@twincityhyundai.com

Helni J. on 08/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"AIR CONDITIONER REPAIR"
FREINDLY PROFESSIONAL SERVICE
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 07/28/2017
Service Type: Repair
Review Created: 08/06/2017 09:51 PM
Brian E S., Service Manager at Twin City Hyundai responded on 08/07/2017

My staff and I would like to thank you for your recent service visit with us. And I am happy to see we took care of all your needs at this visit. We look forward to see you at your next visit.

Brian Stephens
Service Manager
Twin City Hyundai
(865)980-2725
bstephens@twincityhyundai.com

Sharon S. on 08/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They do good work & I've always been treated with respect."
Yrs
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 08/02/2017
Service Type: Repair
Review Created: 08/04/2017 11:55 AM
Brian E S., Service Manager at Twin City Hyundai responded on 08/07/2017

My staff and I would like to thank you for your recent service visit with us. And I am happy to see we took care of all your needs at this visit. We look forward to see you at your next visit.

Brian Stephens
Service Manager
Twin City Hyundai
(865)980-2725
bstephens@twincityhyundai.com

RICHARD L. on 08/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent and quick service"
Certainly would recommend this car dealership.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 07/31/2017
Service Type: Repair
Review Created: 08/04/2017 10:28 AM
Brian E S., Service Manager at Twin City Hyundai responded on 08/04/2017

My staff and I would like to thank you for your recent service visit with us. And I am happy to see we took care of all your needs at this visit. We look forward to see you at your next visit.

Brian Stephens
Service Manager
Twin City Hyundai
(865)980-2725
bstephens@twincityhyundai.com

Verified Customer on 08/04/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Skeptical"
Air conditioning system not working properly.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 07/25/2017
Service Type: Repair
Review Created: 08/04/2017 08:03 AM
Brian E S., Service Manager at Twin City Hyundai responded on 08/04/2017

I would like to thank you for your recent service visit with us.

Brian Stephens
Service Manager
Twin City Hyundai
(865)980-2725
bstephens@twincityhyundai.com

Elaine L. on 07/31/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Personnel nice. Kept my car a week running tests."
I liked the personnel. Would have liked them to touch base with me more during the week they had my car. I had to call them most of the time to get an update. Gave me a nice loaner car to drive that week though. They did find out what was wrong with my car but couldn't fix it and it was a Hyundai radio that was the problem.
Vehicle: 2009 Hyundai Santa Fe
Category: Service
Service Date: 07/26/2017
Service Type: Maintenance
Review Created: 07/31/2017 06:42 PM
Brian E S., Service Manager at Twin City Hyundai responded on 08/01/2017

I would like to thank you for your recent service visit with us.

Brian Stephens
Service Manager
Twin City Hyundai
(865)980-2725
bstephens@twincityhyundai.com

Hoss S. on 07/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service "
Excellent
Vehicle: 2012 Hyundai Genesis
Category: Service
Service Date: 07/24/2017
Service Type: Maintenance
Review Created: 07/29/2017 04:19 PM
Brian E S., Service Manager at Twin City Hyundai responded on 07/31/2017

My staff and I would like to thank you for your recent service visit with us. And I am happy to see we took care of all your needs at this visit. We look forward to see you at your next visit.

Brian Stephens
Service Manager
Twin City Hyundai
(865)980-2725
bstephens@twincityhyundai.com

Verified Customer on 07/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service was great"
Skip
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 07/26/2017
Service Type: Repair
Review Created: 07/29/2017 02:16 PM
Brian E S., Service Manager at Twin City Hyundai responded on 07/31/2017

My staff and I would like to thank you for your recent service visit with us. And I am happy to see we took care of all your needs at this visit. We look forward to see you at your next visit.

Brian Stephens
Service Manager
Twin City Hyundai
(865)980-2725
bstephens@twincityhyundai.com

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