Universal Auto Repair & Sales Inc.


Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

165 Reviews

99% Would Recommend
Latest Review 1 day ago
Dain M. on 07/25/2017
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"Always Outstanding"
These guys go above and beyond.
Vehicle: Chrysler Town & Country
Service Date: 07/20/2017
Review Created: 07/25/2017 08:08 AM
nick L. at Universal Auto Repair & Sales Inc. responded on 07/26/2017

Thank you Dain, we do our best to make customers happy

Linda G. on 07/17/2017
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"Brakes Replacement. "
My car needed new brakes and so I stopped at Universal on a Sat just to have them confirm the repair and schedule an appointment. They took my car in that day and had the job done in no time at a very reasonable price. I won't hesitate to go back and will certainly recommend them to my friends. Great service!
Vehicle: Toyota Camry
Service Date: 07/15/2017
Review Created: 07/17/2017 04:28 AM
nick L. at Universal Auto Repair & Sales Inc. responded on 07/24/2017

Thank you for giving us a shot and trusting us to do your brakes. We appriciate it very much!

Rob C. on 07/15/2017
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Rob said they have very good service, they are timely and informative.
Vehicle: Subaru Outback
Category: Service
Service Date: 06/21/2017
Review Created: 07/15/2017
This review was collected via phone interview by Customer Research Inc.
Jody W. on 07/14/2017
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Jody said the service was good at the business.
Vehicle: Ford F-150
Category: Service
Service Date: 07/12/2017
Review Created: 07/14/2017
This review was collected via phone interview by Customer Research Inc.
John D. on 07/14/2017
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John said he would recommend this business.
Vehicle: Honda CR-V
Category: Service
Service Date: 07/12/2017
Review Created: 07/14/2017
This review was collected via phone interview by Customer Research Inc.
Suzanne S. on 07/12/2017
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"Simply The Best"
Nick et al. are simply the best. Whether for an emergency or a scheduled service, they always get me in on a day and time that works for me, I totally trust them to tell me what needs to be done (and what doesn't), they do excellent work, and all for very reasonable prices.
Vehicle: Honda CR-V
Service Date: 06/14/2017
Review Created: 07/12/2017 08:12 PM
Anne C. on 07/12/2017
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"Fantastic service!"
Nick and the guys at Universal are fantastic! From regular maintenance to emergency repairs, always honest and fair with their customers.
Vehicle: Toyota Highlander
Service Date: 06/23/2017
Review Created: 07/12/2017 04:52 AM
Prashanth H. on 07/12/2017
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Prashanth said he always trusts what the employees say. They gave him good service and completed it in a good amount of time.
Vehicle: Toyota Corolla
Category: Service
Service Date: 06/23/2017
Review Created: 07/12/2017
This review was collected via phone interview by Customer Research Inc.
Rick H. on 07/12/2017
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Rick said the owner is a good friend. He has already recommended the business, and they do a good job.
Vehicle: Honda Pilot
Category: Service
Service Date: 07/10/2017
Review Created: 07/12/2017
This review was collected via phone interview by Customer Research Inc.
Mahad J. on 07/07/2017
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Mahad said the loaner vehicle provided by the business was not reliable.
Vehicle: Toyota Camry
Category: Service
Service Date: 07/01/2017
Review Created: 07/07/2017
This review was collected via phone interview by Customer Research Inc.
nick L. at Universal Auto Repair & Sales Inc. responded on 07/24/2017

We do not have a loaner vehicle. We do appriciate your business. Thank You

Sarah L. on 07/07/2017
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Sarah said the service was done well, and they finished on time.
Vehicle: Mazda CX-5
Category: Service
Service Date: 06/30/2017
Review Created: 07/07/2017
This review was collected via phone interview by Customer Research Inc.
Jared W. on 06/29/2017
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"Fair prices, quality work."
When I first brought my car in for an alignment and frame inspection, they let me know about a part another mechanic had installed incorrectly preventing them from performing the alignment. They also let me know about an issue with the frame. They didn't charge me for anything because they felt bad for the situation. I brought it back to them for the alignment after having the other mechanic fix the issue for free, and had them check the car over for any other issues. They told me up front for a diagnostic they charge an hourly rate which I thought was fair. I always appreciate being told up front about any charges. Be forewarned about cost of parts though, they use top-quality parts so expect the premium price. For instance, they replaced my alt/ac/ps belts and I thought it was a bit pricey, until I saw they used the Goodyear Gator V belts...which made me happy, as I would use those myself (I stay away from store brands as they last half as long imo). Friendly staff and I've had no issues with any of the work they've done on my car so far (alignment, idler pulley replacement, engine belts, safety checks).
Vehicle: Kia Sorento
Service Date: 06/02/2017
Review Created: 06/29/2017 04:30 AM
Alex K. on 06/23/2017
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"Mazda 3 oil change"
Friendly and quick
Vehicle: Mazda 3
Service Date: 06/21/2017
Review Created: 06/23/2017 12:10 PM
Arputharaj D. on 06/15/2017
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Arputharaj said the business was knowledgeable and they finished the job.
Vehicle: Toyota Camry
Category: Service
Service Date: 06/12/2017
Review Created: 06/15/2017
This review was collected via phone interview by Customer Research Inc.
Alex K. on 06/11/2017
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"Quick and awesome "
Thanks guys for your commitment to the great service.
Vehicle: BMW 328xi
Service Date: 06/09/2017
Review Created: 06/11/2017 10:59 AM
Eric B. on 06/10/2017
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Eric said he trusts this business and they always do great work. He couldn't be happier.
Vehicle: Toyota Prius
Category: Service
Service Date: 06/08/2017
Review Created: 06/10/2017
This review was collected via phone interview by Customer Research Inc.
Doug S. on 06/09/2017
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Doug said he knows some of the staff at this business very well and has always has excellent experiences.
Vehicle: Subaru Impreza
Category: Service
Service Date: 05/22/2017
Review Created: 06/09/2017
This review was collected via phone interview by Customer Research Inc.
Santiago C. on 06/03/2017
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Santiago said the service was great.
Vehicle: BMW X5
Category: Service
Service Date: 06/01/2017
Review Created: 06/03/2017
This review was collected via phone interview by Customer Research Inc.
Joe M. on 06/03/2017
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Joe said the business is always good to him.
Vehicle: Honda Accord
Category: Service
Service Date: 06/01/2017
Review Created: 06/03/2017
This review was collected via phone interview by Customer Research Inc.
Diana K. on 06/01/2017
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Spoke with Lenny. He said the service from this business was awesome. Nick was wonderful.
Vehicle: Lexus ES 350
Category: Service
Service Date: 05/20/2017
Review Created: 06/01/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 165 in total