Universal Auto Repair & Sales Inc.


Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

188 Reviews

99% Would Recommend
Latest Review 4 days ago
Donna R. on 09/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Happy Customer "
I feel confidant and happy with the treatment and respect at Universal Auto Repairs . Kevin and Nick couldn't be nicer or more patient ! I'm a happy camper for sure ! Thanks
Vehicle: BMW X3
Service Date: 09/15/2017
Review Created: 09/17/2017 10:16 AM
Tom S. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Excellent service and value with Integrity
Vehicle: Jeep Liberty
Service Date: 09/13/2017
Review Created: 09/15/2017 03:50 AM
Micheal K. on 09/15/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Micheal said the staff have good customer service.
Vehicle: Honda Accord Sdn
Category: Service
Service Date: 08/26/2017
Review Created: 09/15/2017
This review was collected via phone interview by Customer Research Inc.
Beiyang M. on 09/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"oil change and maintenance"
We got to know about this shop from website.

We took our car there last Saturday for oil change and maintenance. We are satisfied with the services.
Vehicle: Toyota Camry
Service Date: 09/09/2017
Review Created: 09/11/2017 11:05 AM
nick L. at Universal Auto Repair & Sales Inc. responded on 09/15/2017

Thank You for giving us a try, we appreciate the bussness and hope to see you again!

Lynn B. on 09/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Lynn said this business was able to fit her vehicle in. They kept her updated through the service.
Vehicle: Honda Pilot
Category: Service
Service Date: 08/31/2017
Review Created: 09/11/2017
This review was collected via phone interview by Customer Research Inc.
Kim L. on 09/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Straightforward service and great staff!"
I am consistently happy with the service we receive on our vehicles at Universal Auto.
Vehicle: Toyota Sienna
Service Date: 08/31/2017
Review Created: 09/03/2017 08:47 AM
nick L. at Universal Auto Repair & Sales Inc. responded on 09/15/2017

Thank You Kim, for being a great loyal customer to our bussiness!

Tiffany B. on 09/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Tiffany said the employees were very honest. They were open with her on what work was not necessary. The work was completed at a fair price.
Vehicle: Subaru
Category: Service
Service Date: 08/18/2017
Review Created: 09/01/2017
This review was collected via phone interview by Customer Research Inc.
Sarah F. on 09/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Sarah said this business was quick and easy. They were convenient and they did a good job.
Vehicle: Honda Civic
Category: Service
Service Date: 08/18/2017
Review Created: 09/01/2017
This review was collected via phone interview by Customer Research Inc.
Ioannis P. on 08/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Reliable service by knowledgeable people"
Four new tires at a fair price. As with previous service (I take three vehicles there) everything was done correctly and on time.
Vehicle: Toyota RAV4
Service Date: 08/25/2017
Review Created: 08/27/2017 05:37 PM
Anatoli P. on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Doing good work "
Good job
Vehicle: Honda CR-V
Service Date: 08/14/2017
Review Created: 08/17/2017 03:21 AM
Eugene K. on 08/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Eugene said that everything was fine with his service visit to this business.
Vehicle: Toyota Corolla
Category: Service
Service Date: 08/07/2017
Review Created: 08/09/2017
This review was collected via phone interview by Customer Research Inc.
Celeste C. on 08/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Celeste said the staff is always really friendly and they try to get her the best prices they can.
Vehicle: Kia Rio
Category: Service
Service Date: 07/26/2017
Review Created: 08/09/2017
This review was collected via phone interview by Customer Research Inc.
Greg B. on 08/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great as usual "
Great service
Vehicle: Acura TL
Service Date: 08/07/2017
Review Created: 08/08/2017 08:10 PM
Mark M. on 08/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Mark said he really likes this facility.
Vehicle: Toyota Camry
Category: Service
Service Date: 08/04/2017
Review Created: 08/08/2017
This review was collected via phone interview by Customer Research Inc.
Debbie F. on 08/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Debbie said the staff did everything she needed to have done to her vehicle. They were very honest with her.
Vehicle: Toyota Camry
Category: Service
Service Date: 08/02/2017
Review Created: 08/07/2017
This review was collected via phone interview by Customer Research Inc.
Ted C. on 08/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Ted said he has known this business for several years. They were quick, friendly and reasonably priced. He was really happy with their service.
Vehicle: Toyota Prius
Category: Service
Service Date: 07/26/2017
Review Created: 08/04/2017
This review was collected via phone interview by Customer Research Inc.
Peter W. on 08/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Peter said the staff was good.
Vehicle: Mercedes-Benz ML350
Category: Service
Service Date: 08/01/2017
Review Created: 08/04/2017
This review was collected via phone interview by Customer Research Inc.
Penny R. on 08/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Penny said this business was pleasant to work with, they took her right in and they did a good job.
Vehicle: Toyota RAV4
Category: Service
Service Date: 07/31/2017
Review Created: 08/04/2017
This review was collected via phone interview by Customer Research Inc.
Donna R. on 08/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent "
I am still in shock at how wonderful my expierence was at universal auto repair. Nick and his staff are kind,smart,professional and reliable . I couldn't be happier ! I am bringing my car here from now on . Everyone should check this auto shop out . So thankful ! Donna
Vehicle: BMW X3
Service Date: 07/31/2017
Review Created: 08/02/2017 12:26 PM
nick L. at Universal Auto Repair & Sales Inc. responded on 08/02/2017

Thank You Donna!! We do our best to exceed our customers expectations

Reshad G. on 08/02/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Reshad said this business does a great job and he would recommend them.
Vehicle: BMW 3 Series
Category: Service
Service Date: 07/12/2017
Review Created: 08/02/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 188 in total