Universal Auto Service


Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

194 Reviews

96% Would Recommend
Latest Review over 2 years ago

luis m. on 04/05/2015
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"RIP OFFS!!! minus 0 stars"
They took one month to fix my truck.they kept telling me that i had to get other parts changed so i told them to go ahead and change them. It went from 200 to 500.when i got the truck back my lights, radio or Windows weren't working. I took the truck back the same day.and they said that the truck was already like that. The stuff they told me i needed change was electrical and they blamed me. BEWARE THEY WILL RIPP YOU OFF.the worst customer service ever
Service Date: 04/05/2015
Review Created: 04/05/2015 09:21 PM
luis m. on 04/05/2015
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Overall Rating 1/5rating 1rating 1rating 1rating 1
"RIP OFFS!!! minus 0 stars"
They took one month to fix my truck.they kept telling me that i had to get other parts changed so i told them to go ahead and change them. It went from 200 to 500.when i got the truck back my lights, radio or Windows weren't working. I took the truck back the same day.and they said that the truck was already like that. The stuff they told me i needed change was electrical and they blamed me. BEWARE THEY WILL RIPP YOU OFF.the worst customer service ever
Service Date: 04/05/2015
Review Created: 04/05/2015 09:03 PM
luis m. on 04/05/2015
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Overall Rating 1/5rating 1rating 1rating 1rating 1
"RIP OFFS!!! minus 0 stars"
They took one month to fix my truck.they kept telling me that i had to get other parts changed so i told them to go ahead and change them. It went from 200 to 500.when i got the truck back my lights, radio or Windows weren't working. I took the truck back the same day.and they said that the truck was already like that. The stuff they told me i needed change was electrical and they blamed me. BEWARE THEY WILL RIPP YOU OFF.the worst customer service ever
Service Date: 04/05/2015
Review Created: 04/05/2015 09:02 PM
luis m. on 04/05/2015
Recommended badge inactive Recommended
Verified badge inactive Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
"RIP OFFS!!! minus 0 stars"
They took one month to fix my truck.they kept telling me that i had to get other parts changed so i told them to go ahead and change them. It went from 200 to 500.when i got the truck back my lights, radio or Windows weren't working. I took the truck back the same day.and they said that the truck was already like that. The stuff they told me i needed change was electrical and they blamed me. BEWARE THEY WILL RIPP YOU OFF.the worst customer service ever
Service Date: 04/05/2015
Review Created: 04/05/2015 09:01 PM
luis m. on 04/05/2015
Recommended badge inactive Recommended
Verified badge inactive Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
"RIP OFFS!!! minus 0 stars"
They took one month to fix my truck.they kept telling me that i had to get other parts changed so i told them to go ahead and change them. It went from 200 to 500.when i got the truck back my lights, radio or Windows weren't working. I took the truck back the same day.and they said that the truck was already like that. The stuff they told me i needed change was electrical and they blamed me. BEWARE THEY WILL RIPP YOU OFF.the worst customer service ever
Service Date: 04/05/2015
Review Created: 04/05/2015 09:00 PM
luis m. on 04/05/2015
Recommended badge inactive Recommended
Verified badge inactive Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
"RIP OFFS!!!"
They took one month to fix my truck.they kept telling me that i had to get other parts changed so i told them to go ahead and change them. It went from 200 to 500.when i got the truck back my lights, radio or Windows weren't working. I took the truck back the same day.and they said that the truck was already like that. The stuff they told me i needed change was electrical and they blamed me. BEWARE THEY WILL RIPP YOU OFF.the worst customer service ever
Service Date: 04/05/2015
Review Created: 04/05/2015 08:58 PM
Manuel V. on 02/27/2015
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Manuel said this business has very professional employees and affordable prices. His vehicle is working very well.
Vehicle: Volkswagen Passat
Category: Service
Service Date: 02/25/2015
Review Created: 02/27/2015
This review was collected via phone interview by Customer Research Inc.
Cindy C. on 02/25/2015
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Cindy said the business was good and she would recommend them.
Vehicle: Toyota Camry
Category: Service
Service Date: 02/21/2015
Review Created: 02/25/2015
This review was collected via phone interview by Customer Research Inc.
Rickey M. on 02/24/2015
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Rickey said the business is polite and respectful. He is satisfied with the work they have performed on his vehicle.
Vehicle: Volkswagen Jetta
Category: Service
Service Date: 02/17/2015
Review Created: 02/24/2015
This review was collected via phone interview by Customer Research Inc.
Emmanuel W. on 02/24/2015
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Emmanuel said this business stored his vehicle when they did not need to.
Vehicle: Dodge Intrepid
Category: Service
Service Date: 02/14/2015
Review Created: 02/24/2015
This review was collected via phone interview by Customer Research Inc.
Arthur S. on 02/23/2015
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Arthur said this business is very efficient and it is the best in town.
Vehicle: Toyota Camry
Category: Service
Service Date: 01/23/2015
Review Created: 02/23/2015
This review was collected via phone interview by Customer Research Inc.
Alex J. on 02/19/2015
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Alex said the work that needed to be done was completed well.
Vehicle: Mazda MX-5 Miata
Category: Service
Service Date: 01/31/2015
Review Created: 02/19/2015
This review was collected via phone interview by Customer Research Inc.
ALEX V. on 02/15/2015
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"timely service with professionalism "
Staff ensures my biggest concern with vehicle safety is top priority.
Vehicle: Mazda Protege
Service Date: 02/12/2015
Review Created: 02/15/2015 11:05 AM
Stephen M. on 02/10/2015
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Stephen said the interaction with Ricardo was good but not as good with his father. He chose not to elaborate any further.
Vehicle: Mazda RX-7
Category: Service
Service Date: 01/28/2015
Review Created: 02/10/2015
This review was collected via phone interview by Customer Research Inc.
Araceli M. on 02/10/2015
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Araceli said she has been going to this business for years and they do a great job. She never has problems with them.
Vehicle: Nissan Xterra
Category: Service
Service Date: 01/30/2015
Review Created: 02/10/2015
This review was collected via phone interview by Customer Research Inc.
Adan R. on 01/24/2015
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Adan said this business provides him with good service all time.
Vehicle: Toyota Tacoma
Category: Service
Service Date: 01/17/2015
Review Created: 01/24/2015
This review was collected via phone interview by Customer Research Inc.
Steve G. on 01/20/2015
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Steve said the repairs to his vehicle were done very well.
Vehicle: Mercedes-Benz ML500
Category: Service
Service Date: 01/10/2015
Review Created: 01/20/2015
This review was collected via phone interview by Customer Research Inc.
Alex D. on 01/17/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very friendly people"
Short and sweet.
People in business are friendly and very knowledgeable about their area if work. They have knowledge in 'universally' all autos.
Vehicle: Toyota Corolla
Service Date: 01/15/2015
Review Created: 01/17/2015 08:39 PM
Javier E. on 01/16/2015
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Javier said this business has good workmanship and excellent timing.
Vehicle: Chevrolet Silverado
Category: Service
Service Date: 01/08/2015
Review Created: 01/16/2015
This review was collected via phone interview by Customer Research Inc.
Norman M. on 01/16/2015
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Norman said this business got his vehicle done perfectly. They did an excellent job and were timely. He would highly recommend them because of the excellent job they did.
Vehicle: Toyota Highlander
Category: Service
Service Date: 01/09/2015
Review Created: 01/16/2015
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 194 in total