99% Would Recommend
Latest Review 4 days ago
Kirstine L. on 09/17/2017
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"OUTSTANDING"
It IS car CARE. Not just service. But they CARE. I went in, on an emergency basis, at 4:20. Problem was diagnosed in about 35 minutes, even though they were booked. They managed to get the needed part delivered, just before closng time, and they STAYED LATE to put in the part, and then test to make sure that really had been the only problem (since there was power steering fluid everywhere, there might have been a secondary problem. I trust them completely - everything has worked perfectly since the visit - and I would not go anywhere else, unless they tell me I have to.
Vehicle: Mercury Grand Marquis
Service Date: 09/13/2017
Review Created: 09/17/2017 06:40 AM
Heather W. on 09/15/2017
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"Fast & Helpful"
Mike P and the guys in the shop are wonderful to work with. Mike is always upfront with us and very informative! Great customer service and excellent finished product!!
Vehicle: Dodge Stratus Sdn
Service Date: 09/05/2017
Review Created: 09/15/2017 09:58 AM
Dale E. on 09/15/2017
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Dale said the service was excellent. He took it in, it cost him a lot less money and they had it ready in 1 day.
Vehicle: Chevrolet S10 Pickup
Category: Service
Service Date: 09/06/2017
Review Created: 09/15/2017
This review was collected via phone interview by Customer Research Inc.
Charles R. on 09/13/2017
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"Inspection"
They completed the inspection within the timeframe they promised and were polite.
Vehicle: Volkswagen Jetta Sedan
Service Date: 09/12/2017
Review Created: 09/13/2017 05:09 AM
Jeff C. on 09/11/2017
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Jeff said the staff have always done very well.
Vehicle: Toyota Camry
Category: Service
Service Date: 08/25/2017
Review Created: 09/11/2017
This review was collected via phone interview by Customer Research Inc.
Joseph R. on 09/11/2017
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Joseph said this business provides personal care and attention to detail.
Vehicle: Chevrolet S-10
Category: Service
Service Date: 09/03/2017
Review Created: 09/11/2017
This review was collected via phone interview by Customer Research Inc.
Cyndi T. on 09/10/2017
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"The Best"
Mike and Josh are the best! Kind, patient, not trying to sell you care car you do not need.
Will be a return customer !
Vehicle: Ford Expedition
Service Date: 09/08/2017
Review Created: 09/10/2017 06:36 AM
Maya H. on 09/07/2017
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"Great service"
Mike and his team were great and friendly. Thanks for the service.
Vehicle: GMC Yukon
Service Date: 09/05/2017
Review Created: 09/07/2017 04:12 AM
Jimmy P. on 09/06/2017
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"great timely seervice "
Good job done quickly
Vehicle: Lincoln Town Car
Service Date: 09/05/2017
Review Created: 09/06/2017 04:11 AM
Ernie J. on 09/02/2017
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"Great Service and Good Value"
Service is performed as expected and in the timeframe and cost agreed upon. Their pricing is fair and reasonable and their work is done in a professional manner. I have been extremely satisfied with the service they have provided me for the past several years. I recommend them to my friends when they ask for my recommendation for a place to take their vehicle for servicing and repairs.
Vehicle: Mercedes-Benz SLK-Class
Service Date: 08/28/2017
Review Created: 09/02/2017 05:34 PM
Meriel W. on 08/28/2017
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"University Car Care strives to give the best service."
They make sure that the customer accepts the service received and will continue to complete the job to customers satisfaction.
Well done!
Vehicle: Lexus RX 300
Service Date: 08/15/2017
Review Created: 08/28/2017 11:49 AM
Alana G. on 08/25/2017
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"Genuine, kind management "
Even though a last-minute oil change request, these guys were able to get me in and called/texted upon completion. Will go back!
Vehicle: Ford Escape
Service Date: 08/25/2017
Review Created: 08/25/2017 08:57 PM
Ro T. on 08/25/2017
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"Service and helpful. Always reliable"
I always receive personal attention at UNIVERSITY CARE CARE. Many times, I have stopped in w/o an appointment to ask about a concern. Although they are frequently busy, I can count on them to offerr advice or assistance w/o hesitation.
Vehicle: Honda Civic Coupe
Service Date: 08/24/2017
Review Created: 08/25/2017 08:20 AM
Jeffery G. on 08/17/2017
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"Smooth visit"
Smooth visit. Took the car in for a safety inspection in the morning and it was done at noon. Nice guys.
Vehicle: Subaru Outback
Service Date: 08/16/2017
Review Created: 08/17/2017 05:24 AM
Steve L. on 08/09/2017
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"Service with personality "
Personable and understanding to peoples needs. Sitting there for a few hours waiting for my vehicle I got to witness their interaction with other customers and employees
Vehicle: Ford Super Duty F-250 SRW
Service Date: 08/07/2017
Review Created: 08/09/2017 08:35 AM
Kyle Y. on 08/07/2017
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Kyle said this business did everything he needed them to do and he didn't have any problems with them.
Vehicle: Nissan Sentra
Category: Service
Service Date: 08/02/2017
Review Created: 08/07/2017
This review was collected via phone interview by Customer Research Inc.
Allen R. on 08/07/2017
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Spoke with Kathy. She said she had to get a part for her vehicle and this business was able to get it all in one day. They were quick and they have good service.
Vehicle: Honda CR-V
Category: Service
Service Date: 08/04/2017
Review Created: 08/07/2017
This review was collected via phone interview by Customer Research Inc.
Charles I. on 08/07/2017
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Charles said they were straightforward and said exactly what was wrong with the vehicle.
Vehicle: Honda Civic Coupe
Category: Service
Service Date: 07/31/2017
Review Created: 08/07/2017
This review was collected via phone interview by Customer Research Inc.
Charles T. on 08/06/2017
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"Polite and Professional"
Brought my vehicle in due to a leak in left rear tire. I was met with polite and professional courtesy. Repairs were made while I waited. Thank you for taking care of the problem...I was able to make it back home to Maryland with no problems.
Vehicle: Chevrolet Equinox
Service Date: 08/04/2017
Review Created: 08/06/2017 09:17 AM
Josie M. on 08/04/2017
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Josie said everyone was nice at the business and she likes them.
Vehicle: Nissan Frontier
Category: Service
Service Date: 08/01/2017
Review Created: 08/04/2017
This review was collected via phone interview by Customer Research Inc.
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