University Hyundai of Tuscumbia


Overall Rating 4.44/5Overall Rating 4.44/5Overall Rating 4.44/5Overall Rating 4.44/5rating 4.44

156 Reviews

ReScore Reviews™ (8)

ReScore
Overall Rating 3.625/5Overall Rating 3.625/5Overall Rating 3.625/5rating 3.625rating 3.625
Original
Overall Rating 2.125/5Overall Rating 2.125/5rating 2.125rating 2.125rating 2.125
89% Would Recommend
100% Business Response
Latest Review 1 day ago
Lynetta G. on 08/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"everyone was nice."
everyone was nice, friendly and accommodating.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 08/07/2017
Service Type: Maintenance
Review Created: 08/21/2017 07:11 AM
Dustin R L., Service manager at University Hyundai of Tuscumbia responded on 08/21/2017

Thanks !!

Dustin Lafon
Service Manger
256-766-6117
Lafon8479@gmail.com
Bobbie P. on 08/20/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Everyone is friendly, informative and helpful"
I'm pleased with my service but I also got my oil changed and tires balanced and rotated. This is the second time in a year and a half that I have had to have something fixed on my car. I do feel that you should get something for the inconvenience.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 08/11/2017
Service Type: Repair
Review Created: 08/20/2017 07:08 PM
Dustin R L., Service manager at University Hyundai of Tuscumbia responded on 08/21/2017

Wounderful i wish they offered that also ..

Dustin Lafon
Service Manger
256-766-6117
Lafon8479@gmail.com
Ludmila M. on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good experience "
Was quick on the phone and at the service center
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 08/11/2017
Service Type: Maintenance
Review Created: 08/17/2017 05:33 PM
Dustin R L., Service manager at University Hyundai of Tuscumbia responded on 08/17/2017

We hope to see you for your next visit thanks 

Dustin Lafon
Service Manger
256-766-6117
Lafon8479@gmail.com
Regina B. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"always doing their best to please customers"
awesome service have always had great experience at university hyundai. great people:)
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 07/29/2017
Service Type: Repair
Review Created: 08/15/2017 05:56 AM
Dustin R L., Service manager at University Hyundai of Tuscumbia responded on 08/15/2017

Thanks we appreciate your business and time 

Dustin Lafon
Service Manger
256-766-6117
Lafon8479@gmail.com
Kathleen W. on 08/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"It is where I bought my car and where I will always take it for maintenance ."
I love my Sonota. I went to University Hyundai to trade in my Escape and I wanted another suv. loved the advertised gas mileage and the warranty. My credit score didnt quiet make it for an suv that I wanted or thought I wanted. I am glad my salesperson just asked my try the sonota. Once I did, I was hooked. Great Car and for once, it is exactly what the sales person said it was gonna be and more,
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 08/03/2017
Service Type: Maintenance
Review Created: 08/14/2017 03:09 PM
Dustin R L., Service manager at University Hyundai of Tuscumbia responded on 08/15/2017

Thank you , we're glad you love your Sonota if you ever bed anything let us know 

Dustin Lafon
Service Manger
256-766-6117
Lafon8479@gmail.com
Verified Customer on 08/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly service"
All work completed in timely and professional manner
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 08/03/2017
Service Type: Repair
Review Created: 08/13/2017 03:36 PM
Dustin R L., Service manager at University Hyundai of Tuscumbia responded on 08/15/2017

Thanks we look forward to seeing next time 

Dustin Lafon
Service Manger
256-766-6117
Lafon8479@gmail.com
Verified Customer on 08/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service at University Hyundai"
Service department great
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 08/01/2017
Service Type: Maintenance
Review Created: 08/12/2017 04:13 AM
Dustin R L., Service manager at University Hyundai of Tuscumbia responded on 08/15/2017

Thanks for your response! And for the positive feedback,  most people than have problems out of the vehicle would give us a bad review regradlus of how great we treat , we greatly appreciate you ! Thanks 

Dustin Lafon
Service Manger
256-766-6117
Lafon8479@gmail.com
Royce F. on 08/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service"
good job
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 07/31/2017
Service Type: Repair
Review Created: 08/10/2017 10:26 AM
Dustin R L., Service manager at University Hyundai of Tuscumbia responded on 08/11/2017

Thanks for coming to us 

Dustin Lafon
Service Manger
256-766-6117
Lafon8479@gmail.com
DORIS K. on 08/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"UNIVERSITY HYUNDAI OF TUSCUMBIA"
Everybody helps out!!
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 08/02/2017
Service Type: Maintenance
Review Created: 08/10/2017 09:36 AM
Dustin R L., Service manager at University Hyundai of Tuscumbia responded on 08/11/2017

Thanks we are here for you anytime you need us 

Dustin Lafon
Service Manger
256-766-6117
Lafon8479@gmail.com
Wanda N. on 08/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"GREAT PEOPLE IN SERVICE"
VERY GOOD EXPERIENCE. WOULD RECOMMEND TO FRIENDS
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 07/26/2017
Service Type: Maintenance
Review Created: 08/08/2017 05:18 AM
Dustin R L., Service manager at University Hyundai of Tuscumbia responded on 08/08/2017

Thanks! We look forward to seeing you next time 

Dustin Lafon
Service Manger
256-766-6117
Lafon8479@gmail.com
Martha A. on 08/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly"
Yes
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 07/25/2017
Service Type: Repair
Review Created: 08/07/2017 08:40 AM
Dustin R L., Service manager at University Hyundai of Tuscumbia responded on 08/08/2017

Thanks!

Dustin Lafon
Service Manger
256-766-6117
Lafon8479@gmail.com
Verified Customer on 08/07/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Customer service was terrible"
I will not be going back ...guy was very rude and unfriendly....
Vehicle: 2012 Hyundai Tucson
Category: Service
Service Date: 07/24/2017
Service Type: Maintenance
Review Created: 08/07/2017 04:59 AM
Dustin R L., Service manager at University Hyundai of Tuscumbia responded on 08/07/2017

I will be in touch shortly to try and pin point why you consider your visit bad .

Dustin Lafon
Service Manger
256-766-6117
Lafon8479@gmail.com
Douglas F. on 08/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"My View"
I had two recalls that needed to be checked on my Santa Fe. My car was taken back and checked and I didn't have a very long wait at all. Everyone was very courteous. My Santa Fe is my most favorite car that I've ever had!
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 07/26/2017
Service Type: Repair
Review Created: 08/06/2017 10:00 PM
Dustin R L., Service manager at University Hyundai of Tuscumbia responded on 08/07/2017

Thnak you Sir! We hop to see you next time ! 

Dustin Lafon
Service Manger
256-766-6117
Lafon8479@gmail.com
Verified Customer on 08/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Treated with kindness and respect."
Pleasant experience.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 07/25/2017
Service Type: Repair
Review Created: 08/05/2017 02:49 PM
Dustin R L., Service manager at University Hyundai of Tuscumbia responded on 08/07/2017

We are happy to service your car! Thanks

Dustin Lafon
Service Manger
256-766-6117
Lafon8479@gmail.com
Bryan P. ReScore Review on 08/05/2017
ReScore
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Original
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 07/29/2017
Service Type: Repair
Review Created: 08/04/2017 04:37 AM

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"They have great people to to deal with. They work very hard to keep you happy with the service they do. They do what they say they will. And EZ to work with."
This is one of the best groups I have done business with,
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 07/29/2017
Service Type: Repair
Review Created: 08/04/2017 04:37 AM
Dustin R L., Service manager at University Hyundai of Tuscumbia responded on 08/04/2017

Mr: Price Ill talk to you monday a 3 star is bad ! What did we do wrong please let us know 

Dustin Lafon
Service Manger
256-766-6117
Lafon8479@gmail.com
David H. on 08/03/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good service and dependable dealership"
I have been pleased with all past servicing and visits to dealership.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 07/27/2017
Service Type: Repair
Review Created: 08/03/2017 02:44 PM
Dustin R L., Service manager at University Hyundai of Tuscumbia responded on 08/04/2017

Thanks for your response we do have a limited number of loaners , and they are normall saved for long term repairs, With our free pick up and drop off is already a leg up on most repair shops 

Dustin Lafon
Service Manger
256-766-6117
Lafon8479@gmail.com
John B. on 08/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service "
Excellent job in and out in a timely period of time
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 07/28/2017
Service Type: Maintenance
Review Created: 08/03/2017 11:07 AM
Dustin R L., Service manager at University Hyundai of Tuscumbia responded on 08/04/2017

Thanks! We look forward to seeing you next time !

Dustin Lafon
Service Manger
256-766-6117
Lafon8479@gmail.com
Verified Customer on 08/03/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service"
Good recommendation
Vehicle: 2009 Hyundai Sonata
Category: Service
Service Date: 07/22/2017
Service Type: Maintenance
Review Created: 08/03/2017 08:02 AM
Dustin R L., Service manager at University Hyundai of Tuscumbia responded on 08/04/2017

Thanks ! please let us know what it takes to get to 5 stars 

Dustin Lafon
Service Manger
256-766-6117
Lafon8479@gmail.com
Charles M. on 07/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I'm always treated like a VIP Customer. "
The best service we've ever experienced AFTER A PURCHASE
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 07/21/2017
Service Type: Maintenance
Review Created: 07/27/2017 07:02 PM
Dustin R L., Service manager at University Hyundai of Tuscumbia responded on 07/28/2017

We love seeing you ! you are a VIP 

Dustin Lafon
Service Manger
256-766-6117
Lafon8479@gmail.com
Verified Customer on 07/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service dept review"
Fast service!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 07/21/2017
Service Type: Maintenance
Review Created: 07/27/2017 05:43 PM
Dustin R L., Service manager at University Hyundai of Tuscumbia responded on 07/28/2017

Thanks We look forward to seeing you next time !

Dustin Lafon
Service Manger
256-766-6117
Lafon8479@gmail.com
Displaying Review 1 - 20 of 156 in total