University Volkswagen


Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5rating 4.73

3918 Reviews

ReScore Reviews™ (4)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.5/5Overall Rating 2.5/5rating 2.5rating 2.5rating 2.5
96% Would Recommend
Latest Review 41 minutes ago
SAM M. on 09/23/2017
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"service"
I was happy with the service provided. I always bring my car to this location.
Vehicle: Volkswagen GTI
Category: Service
Service Date: 09/15/2017
Review Created: 09/23/2017 04:14 PM
JOLEEN B. on 09/22/2017
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"Very friendly personnel "
I really appreciated the way details were explained clearly
Vehicle: Volkswagen Jetta Sedan
Category: Service
Service Date: 08/31/2017
Review Created: 09/22/2017 05:47 PM
CHARLES M. on 09/22/2017
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"Thorough and professional"
Had my VW in recently for 2 recall issues, and all was handled well. Car was washed and vacummed, too.
Vehicle: Volkswagen Passat
Category: Service
Service Date: 09/15/2017
Review Created: 09/22/2017 03:00 PM
THOMAS R. on 09/21/2017
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"Great Experience"
Leased a Jetta for daughter...easy to come to terms and surprise her the following day. Car was ready for delivery and everyone went all out to make it a special event she'll remember.
Vehicle: Volkswagen Jetta
Category: Sales
Sales Date: 09/11/2017
Review Created: 09/21/2017 09:40 PM
ROBERT H. on 09/21/2017
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"Great customer service."
Great customer service and the complimentary rides were very helpful. Bill was a little steep.
Vehicle: Volkswagen Golf
Category: Service
Service Date: 09/14/2017
Review Created: 09/21/2017 08:18 PM
REBECCA H. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Thanks again for great service!"
Thanks again for great service!
Vehicle: Volkswagen Tiguan
Category: Service
Service Date: 09/11/2017
Review Created: 09/20/2017 05:36 PM
LIN W. on 09/20/2017
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"Replace Airbag"
Great service! I will be back again :)
Vehicle: Volkswagen Passat
Category: Service
Service Date: 09/11/2017
Review Created: 09/20/2017 10:11 AM
EVELYN T. on 09/19/2017
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"Friendly"
I was disappointed when the salesman that take care of me left suddenly, and no one even contacted me. After, I contacted Volkswagen, AK took over and helped me in most of the buying process. So, 5 stars for AK.
Vehicle: Volkswagen Golf GTI
Category: Sales
Sales Date: 09/12/2017
Review Created: 09/19/2017 08:51 PM
GABRIELLE G. on 09/19/2017
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"Quick and Easy"
Great service!
Vehicle: Volkswagen Passat
Category: Service
Service Date: 09/12/2017
Review Created: 09/19/2017 03:09 PM
JADE S. on 09/19/2017
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"Service"
Great
Vehicle: Volkswagen Jetta Sedan
Category: Service
Service Date: 09/12/2017
Review Created: 09/19/2017 03:06 PM
MARY K. on 09/19/2017
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"Volkswagen Light"
Friendly, courteous, kind....very detailed in explaining everything and he made sure I understood.
Vehicle: Volkswagen Tiguan
Category: Service
Service Date: 09/12/2017
Review Created: 09/19/2017 02:06 PM
ROBERT K. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good, timely service and excellent follow up."
Keep up the good work University VW!
Vehicle: Volkswagen Golf GTI
Category: Service
Service Date: 09/11/2017
Review Created: 09/19/2017 01:37 PM
MEREDITH S. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fabulous salespeople"
I was a first time car leaser and the staff were terrific!!
Vehicle: Volkswagen Jetta
Category: Sales
Sales Date: 09/11/2017
Review Created: 09/18/2017 09:52 PM
WILLIAM W. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Always competent, friendly service.
Vehicle: Volkswagen Jetta Sedan
Category: Service
Service Date: 09/11/2017
Review Created: 09/18/2017 09:29 PM
GAELEN P. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The Staff"
My representative took great care of me.
Vehicle: Volkswagen Golf
Category: Service
Service Date: 09/11/2017
Review Created: 09/18/2017 08:15 PM
KATERINA F. on 09/18/2017
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"Efficient and Courteous"
great crew! Came in for an oil change / safety check and the car was ready shortly after dropping it off. Offered me a shuttle back to my hotel, but I wanted to explore the city, so they gave me info on public transportation.
Vehicle: Volkswagen Tiguan
Category: Service
Service Date: 09/08/2017
Review Created: 09/18/2017 01:13 PM
MARGIE H. on 09/16/2017
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"Replacemen of shifter"
Good communication and timing. Expensive parts, but not the dealer's fault. Fun car; dealer keeps it running
Vehicle: Volkswagen BEETC
Category: Service
Service Date: 09/08/2017
Review Created: 09/16/2017 11:39 AM
HERB B. on 09/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"We arrived late in the day and received great service on the spot."
Yes it was near closing time for most businesses and we did not have an appointment. Yes, the service advisor was able to get a mechanic to remove and replace the HID bulb in our Tiguan. Yes it was a very expensive lightbulb. Yes they had the part in stock. Yes I was charged labor to replace the light bulb. Yes I was on my way in just over an hour complete with a handwash and vacuum of the vehicle.
Vehicle: Volkswagen Tiguan
Category: Service
Service Date: 09/06/2017
Review Created: 09/16/2017 11:06 AM
WENDY P. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good place to business with "
Good work
Vehicle: Volkswagen Golf
Category: Service
Service Date: 09/08/2017
Review Created: 09/15/2017 08:19 PM
JENNY W. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Very helpful and efficient staffs
Vehicle: Volkswagen Tiguan
Category: Service
Service Date: 09/08/2017
Review Created: 09/15/2017 08:04 PM
Displaying Review 1 - 20 of 3918 in total