Urbon Complete Car Care LLC


Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

84 Reviews

99% Would Recommend
Latest Review 20 days ago
Cindy C. on 08/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Cindy said the staff does very good work. They're a nice staff and they go out of their way to help. She's really happy with their work.
Vehicle: Ford Explorer
Category: Service
Service Date: 08/29/2017
Review Created: 08/31/2017
This review was collected via phone interview by Customer Research Inc.
Tony U. at Urbon Complete Car Care LLC responded on 09/01/2017

Thanks Cindy - always a pleasure to see you both...Karen

Edward S. on 08/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Edward said his service was excellent. It was an accurate diagnoses and repair.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 08/22/2017
Review Created: 08/29/2017
This review was collected via phone interview by Customer Research Inc.
Tony U. at Urbon Complete Car Care LLC responded on 09/07/2017

Thanks Ed - It was a pleasure to meet you.  Karen & Tony

Liz B. on 08/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Liz said this business was excellent.
Vehicle: Subaru Forester
Category: Service
Service Date: 07/27/2017
Review Created: 08/23/2017
This review was collected via phone interview by Customer Research Inc.
Tony U. at Urbon Complete Car Care LLC responded on 08/29/2017

always a pleasure to see you - Karen & Tony

Claude D. on 08/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Claude said he recommends this facility.
Vehicle: Ford LTD Crown Victoria
Category: Service
Service Date: 07/28/2017
Review Created: 08/23/2017
This review was collected via phone interview by Customer Research Inc.
Tony U. at Urbon Complete Car Care LLC responded on 08/29/2017

Thank you Claude- happy to have you as a customer!

Forrest B. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Forrest said they were fast, efficient and knowledgeable.
Vehicle: Dodge Dakota
Category: Service
Service Date: 08/11/2017
Review Created: 08/15/2017
This review was collected via phone interview by Customer Research Inc.
Tim S. on 08/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Tim sad they are great and reasonably priced.
Vehicle: Toyota Highlander
Category: Service
Service Date: 08/04/2017
Review Created: 08/14/2017
This review was collected via phone interview by Customer Research Inc.
Sarah B. on 08/09/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Sarah said the business fit her in and they were fast.
Vehicle: Toyota Corolla
Category: Service
Service Date: 07/31/2017
Review Created: 08/09/2017
This review was collected via phone interview by Customer Research Inc.
Jackie M. on 07/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jackie said the inspection was fine.
Vehicle: GMC Yukon
Category: Service
Service Date: 07/14/2017
Review Created: 07/28/2017
This review was collected via phone interview by Customer Research Inc.
Gabrielle R. on 07/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Gabrielle said the business was honest, they did good work, and kept their appointments. They had a superb staff. She would like to thank them for their services and for doing the repairs in a timely manner.
Vehicle: Honda CR-V
Category: Service
Service Date: 07/27/2017
Review Created: 07/28/2017
This review was collected via phone interview by Customer Research Inc.
Tony U. at Urbon Complete Car Care LLC responded on 07/31/2017

Thank you Gabrielle - it was a pleasure to see you.  

Robert L. on 07/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Robert said he likes the people and the work that they do.
Vehicle: Ford Edge
Category: Service
Service Date: 06/19/2017
Review Created: 07/27/2017
This review was collected via phone interview by Customer Research Inc.
Tony U. at Urbon Complete Car Care LLC responded on 07/31/2017

Thanks Rob - we like you too!  Only bring more rocks!

Katie M. on 07/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Maggie. She said this business went above and beyond to help her. She took two vehicles in. They were helpful, quick and charged reasonable rates.
Vehicle: Subaru Forester (Natl)
Category: Service
Service Date: 07/05/2017
Review Created: 07/26/2017
This review was collected via phone interview by Customer Research Inc.
Tony U. at Urbon Complete Car Care LLC responded on 07/28/2017

We appreciate your kind words....always a pleasure to see you!  PS - the cinnamon bread was delicious!

Randy H. on 07/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Randy said this business is very friendly, down to earth and easy to get along with. He appreciates the experience because they have been in business for a while and they know what they are doing.
Vehicle: Honda CR-V
Category: Service
Service Date: 07/07/2017
Review Created: 07/25/2017
This review was collected via phone interview by Customer Research Inc.
Tony U. at Urbon Complete Car Care LLC responded on 07/26/2017

Thanks Randy - always a pleasure to see you.

Kate W. on 07/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Kate said this business was trustworthy.
Vehicle: Honda Ridgeline
Category: Service
Service Date: 07/11/2017
Review Created: 07/13/2017
This review was collected via phone interview by Customer Research Inc.
Tony U. at Urbon Complete Car Care LLC responded on 07/24/2017

Thanks Kate - Karen & Tony

Dave M. on 07/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent commitment"
No surprises or unnecessary work done, and the service and repair was done right!
Vehicle: Toyota RAV4
Service Date: 07/10/2017
Review Created: 07/11/2017 03:38 AM
Laurie J. on 07/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Laurie said this business is prompt, fair and honest. She said they are clear and they charge her what they say they are going to charge her. They call and let her know if they need to do additional work. When she calls at the spur of the moment, she does not have to wait to get in. They are straightforward and she trusts them.
Vehicle: Ford Pickup
Category: Service
Service Date: 06/29/2017
Review Created: 07/06/2017
This review was collected via phone interview by Customer Research Inc.
Tony U. at Urbon Complete Car Care LLC responded on 07/10/2017

Thanks Laurie and Deb...

Elizabeth F. on 06/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Elizabeth said it was absolutely excellent service. They talked with her before the work was done, and gave a list of items to be taken care of. It was good work in the end. They were willing to refer her to another business, as needed.
Vehicle: Volvo XC70
Category: Service
Service Date: 05/24/2017
Review Created: 06/23/2017
This review was collected via phone interview by Customer Research Inc.
Kevin K. on 06/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Kevin said this business has always been good to him and he likes the way they do business.
Vehicle: Dodge Intrepid
Category: Service
Service Date: 06/20/2017
Review Created: 06/23/2017
This review was collected via phone interview by Customer Research Inc.
Tony U. at Urbon Complete Car Care LLC responded on 06/27/2017

We appreciate your feedback Kevin - Thank you!

Henry R. on 06/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Henry said this business was very good and efficient. He was pleased and very happy with the service they provided. They are the best.
Vehicle: Kia Forte
Category: Service
Service Date: 06/19/2017
Review Created: 06/23/2017
This review was collected via phone interview by Customer Research Inc.
Tony U. at Urbon Complete Car Care LLC responded on 06/27/2017

Thank you Henry - we hope to see you again!

David R. on 06/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
David said the business is always professional, quick, and the work is good.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 06/21/2017
Review Created: 06/23/2017
This review was collected via phone interview by Customer Research Inc.
Tony U. at Urbon Complete Car Care LLC responded on 06/27/2017

Thanks Dave -

Anthony L. on 06/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Happy as a pig in ...."
Great service, good prices and very pleasant service desk ,always follows up with an email to see if all is well.
Vehicle: Chevrolet Malibu
Service Date: 06/16/2017
Review Created: 06/21/2017 08:50 AM
Tony U. at Urbon Complete Car Care LLC responded on 06/21/2017

Thank you Anthony - any problems in the future, give us a call!  Karen Urbon

Displaying Review 1 - 20 of 84 in total