SureCritic » Auto Repair » USA Brake and Auto Repair

USA Brake and Auto Repair

Reviews (475)

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Recommend?
98%

ReScore (6) Help16

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Hours of Operation

Mon 8:00 AM - 5:00 PM
Tue 8:00 AM - 5:00 PM
Wed 8:00 AM - 5:00 PM
Thu 8:00 AM - 5:00 PM
Fri 8:00 AM - 5:00 PM
Sat 8:00 AM - 4:00 PM
Sun closed
3809 W Clearwater Ave
Kennewick, WA 99336
(509) 783-8863
Website www.usabrakeandautorepair.com/
About "I can't tell you how much I appreciate the faith you've placed in our team here at USA Brake And Auto Repair. I promise that we will do all that we can to continue to earn your trust as we help you maintain your vehicles in the years ahead. Thank you!"
OWNER: MIRKO MICIC
Categories Auto Repair, Auto Maintenance, Tire Sales

Latest Reviews for USA Brake and Auto Repair

Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
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JAMES C. on 06/17/2013
Customer Service Shines
Your people not only provide the professional expertise when it comes to automobiles, you connect on a personal level providing answers and assistance above and beyond expectations.
Vehicle: Ford Escort
Service Date: 06/12/2013
Review Created: 06/17/2013 02:20 PM
Mirko M. from USA Brake and Auto Repair responded on 06/18/2013
James we greatly appreciate your great review. We can't thank you enough for being such a loyal customer, and enjoy the conversations when you are here for your service on you vehicle. We hope to see you again on your next maintence.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
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ANNA S. in Kennewick, WA on 06/16/2013
fast and friendly excellent service
The service is always friendly, fast and excellent.
Vehicle: Chevrolet TrailBlazer
Service Date: 06/15/2013
Review Created: 06/16/2013 06:56 AM
Mirko M. from USA Brake and Auto Repair responded on 06/17/2013
Thank you Anna for your great review and your return business. We here at USA Brake and Auto Repair strive for excellent customer service and quality repair. We hope to see you on your next vehicle maintence.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
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Nancy A. in Richland, WA on 06/11/2013
Brakes
They are friendly and seem to care about my situation with my brakes. I got in right away and called me quickly.
Vehicle: Pontiac Grand Am
Service Date: 06/11/2013
Review Created: 06/11/2013 08:01 PM
Mirko M. from USA Brake and Auto Repair responded on 06/12/2013
Thank you Nancy for your great review and your business. We strive for excellent customer service and quality repair. We are pleased that you left here a happy customer. We hope to see you again on your next service.
Rating
rating 4rating 4rating 4rating 4rating 4
Would
Recommend?
Yes
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BENITA C. in Kennewick, WA on 06/06/2013
I enjoy the great customer service
I usually can get my car in on short notice with my work schedule. I appreciate that.
Vehicle: Chevrolet Malibu
Service Date: 06/05/2013
Review Created: 06/06/2013 07:55 AM
Mirko M. from USA Brake and Auto Repair responded on 06/06/2013
Benita we try to do what we can to provide great customer service. We are pleased that you are happy with your service and hope to see you again on your next vehicle maintence. Thank you for your wonderful review
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
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SHARON S. on 06/05/2013
Honest
I just had extensive work done on my wonderful car and they completed the work timely and I love the way my car runs now. I appreciate they keep their word and do what they say they will do.
Vehicle: Buick LeSabre
Service Date: 06/04/2013
Review Created: 06/05/2013 09:56 AM
Mirko M. from USA Brake and Auto Repair responded on 06/05/2013
Sharon we appreciate the review. We always enjoy having you in the office and enjoy the conversation. We are pleased you are happy with the work you had done on your vehicle. We strive to provide great customer service and quality repair.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
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DANIEL M. in Pasco, WA on 06/02/2013
people are friendly and straight forward
they are very helpful and have great customer service
Vehicle: Jeep Grand Cherokee
Service Date: 06/01/2013
Review Created: 06/02/2013 02:28 PM
Mirko M. from USA Brake and Auto Repair responded on 06/03/2013
Daniel we strive for great customer service and our customers are our number one prioriety. Thank you for your wonderful review and your business.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
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DOUG M. in Kennewick, WA on 06/02/2013
Another Successful Repair
In for a (what turned out to be) minor problem which was as usual handled quickly and keeps me a satisfied customer.
Vehicle: Dodge Grand Caravan
Service Date: 05/24/2013
Review Created: 06/02/2013 12:23 AM
Mirko M. from USA Brake and Auto Repair responded on 06/03/2013
We are pleased that you are satisfied with your repair. Our number one goal here is quality repair and great customer service. Doug we thank you for your great review and your business.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Verified by SureCritic
PAUL H. on 06/01/2013
Service you can count on!
From regular maintainence to major repairs, I have always been treated like I am important to them...great experience
Vehicle: Ford Fusion
Service Date: 05/30/2013
Review Created: 06/01/2013 04:43 PM
Mirko M. from USA Brake and Auto Repair responded on 06/03/2013
Paul we treat all our customers as family. We greatly appreciate your great review and your business. We hope to see you again on your next service.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Verified by SureCritic
jo w. on 06/01/2013
Friendly Helpful People & Quick Service
I called, they said come in, I did and got Very
Friendly Helpful People & Quick Service.
What more can anyone ask for! Jo
Vehicle: Mazda 6
Service Date: 05/31/2013
Review Created: 06/01/2013 09:58 AM
Mirko M. from USA Brake and Auto Repair responded on 06/01/2013
Joe we greatly appreciate the wonderful review and your business. Our number one goal here at USA Brake and Auto Repair is to provide quality repair, and to treat all our customers like family. We look forward to seeing you again on your next service
Rating
rating 4rating 4rating 4rating 4rating 4
Would
Recommend?
Yes
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Marvin S. on 05/31/2013
Marvin said he thought the price was a little high for what he had done. Other than that, everything was fine.
Vehicle: Chevrolet Pickup
Category: Service
Service Date: 05/30/2013
Review Created: 05/31/2013
This review was collected via phone interview by Customer Research Inc.
Mirko M. from USA Brake and Auto Repair responded on 06/03/2013
Marvin we appreciate your review and your business. We try to provide quality repair for as best priced as we can. We are happy that you are pleased with our work.
Displaying Review 1 - 10 of 475 in total

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