USA Brake and Auto Repair

Reviews (453)

rating 4.74082rating 4.74082rating 4.74082rating 4.74082rating 4.74082

Recommend?
98%

ReScore (6) Help16

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New
Improvement
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Original

Hours of Operation

Mon 8:00 AM - 5:00 PM
Tue 8:00 AM - 5:00 PM
Wed 8:00 AM - 5:00 PM
Thu 8:00 AM - 5:00 PM
Fri 8:00 AM - 5:00 PM
Sat 8:00 AM - 4:00 PM
Sun closed
3809 W Clearwater Ave
Kennewick, WA 99336
(509) 783-8863
About "I can't tell you how much I appreciate the faith you've placed in our team here at USA Brake And Auto Repair. I promise that we will do all that we can to continue to earn your trust as we help you maintain your vehicles in the years ahead. Thank you!"
OWNER: MIRKO MICIC

Latest Reviews for USA Brake and Auto Repair

Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Quick and efficient, great people
In and out for an oil change in 15 minutes. :) just the way I like it.
Vehicle: Chevrolet Silverado
Service Date: 04/27/2013
Review Created: 04/27/2013 07:43 PM
Mirko M. from USA Brake and Auto Repair responded on 04/29/2013
Thank you Jay for your great review. We appreciate your return business and look forward to seeing you on your next service, we will have the coffee hot and ready!
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Verified by SureCritic
ED H. in Mattawa, WA on 04/25/2013
Friendly and efficient
Arrived without an appointment and was taken care of promptly with work done as promised.
Vehicle: Mercury Sable
Service Date: 04/25/2013
Review Created: 04/25/2013 07:46 PM
Mirko M. from USA Brake and Auto Repair responded on 04/26/2013
Ed we appreciate your great review. We enjoyed your company while you are waiting for your service. We thank you for your business and hope to see you again on your next service
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Verified by SureCritic
Anna A. on 04/23/2013
Anna said she's been going to this business for years.
Vehicle: Isuzu Pickup
Category: Service
Service Date: 04/17/2013
Review Created: 04/23/2013
This review was collected via phone interview by Customer Research Inc.
Mirko M. from USA Brake and Auto Repair responded on 04/24/2013
Thank you Anna for the great review and your return business!
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Awesome Service
This place is honest, competent and super fast!!! The owner is involved and adds that personal touch...he helped ease my son's impatience with a handful of jelly beans!!! :)
Vehicle: Ford Explorer
Service Date: 04/12/2013
Review Created: 04/22/2013 12:10 AM
Mirko M. from USA Brake and Auto Repair responded on 04/22/2013
Thank you Sara for the great review. We treat all our customer like family here and always spoil the little ones with candy. We appreciate your business, and hope to see you again on your next service
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Verified by SureCritic
JOEL V. in Richland, WA on 04/20/2013
Quick and easy!
Got right in for my oil change and it took less than 15 minutes. They also do a check of all fluid levels, etc.
Vehicle: Mazda Millenia
Service Date: 04/19/2013
Review Created: 04/20/2013 08:28 AM
Mirko M. from USA Brake and Auto Repair responded on 04/20/2013
Thank you Joel for your great review. We appreciate your return business and our goal here is to provide excellent customer service and quality repair.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
They did it again
Took our van in on Wednesday for a myriad of lil things.... cruise control quit working, air bag light was on, the windows were slow in rolling up and down, and oil needed changing....... That same day, they called to explain to me in layman's terms what was wrong, what parts were needed, the estimated price, and when the Van would be done... and sure enough.... within 24 hours the phone call arrived.. earlier than expected.... and the van was done.. all things competed... and it is with confidence of their new 'extended warranty' that we are now on the roads, and ready for this summer season.. Thank you USA Brake and Auto Repair staff.. each and everyone of you for doing what you do ... and easing our mind..... Thank you
Vehicle: Dodge Grand Caravan
Service Date: 04/18/2013
Review Created: 04/19/2013 05:40 PM
Mirko M. from USA Brake and Auto Repair responded on 04/20/2013
Sheri we greatly appreciate your return business and your raving review. We here at USA Brake and Auto Repair believe strongly in treating all our customers like family and providing quality repair and great customer service. We thank you for being a return customer and hope we see you again in the future for all your automotive needs..
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Verified by SureCritic
PAUL H. on 04/18/2013
Fast, Friendly and thorough
Have taken five separate vehicles here for a variety of repairs...100% satisfied
Vehicle: Ford Pickup
Service Date: 04/16/2013
Review Created: 04/18/2013 04:45 PM
Mirko M. from USA Brake and Auto Repair responded on 04/20/2013
Thank you Paul for all your business and we appreciate your great review. We are grateful for great customers like you. Look forward to seeing you again on your next vehicle service.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
great service
I can only say I have had great service since I started to come to usa brake.
Levi
Vehicle: Toyota RAV4
Service Date: 04/16/2013
Review Created: 04/17/2013 08:01 AM
Mirko M. from USA Brake and Auto Repair responded on 04/17/2013
We appreciate your great review Levi and we are very proud in providing good customer service and quality repair. We hope to see you again on your next service.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Verified by SureCritic
Josh A. on 04/17/2013
Josh said they were quick.
Vehicle: Chevrolet Cavalier
Category: Service
Service Date: 04/15/2013
Review Created: 04/17/2013
This review was collected via phone interview by Customer Research Inc.
Mirko M. from USA Brake and Auto Repair responded on 04/24/2013
Thank you Josh for a great review. We here at USA Brake and Auto Repair believe in quality repair and great customer service. We hope to see you again on your next service
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Great customer service
I have used USA brake and auto several times and have always received great service every time and would refer my friends to USA brake and auto
Vehicle: Mitsubishi Lancer
Service Date: 04/16/2013
Review Created: 04/16/2013 11:44 PM
Mirko M. from USA Brake and Auto Repair responded on 04/17/2013
Patty we appreciate your return business and thank you for your great review. We give our best here at USA Brake and Auto Repair.
Displaying Review 11 - 20 of 453 in total
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