Valvoline Express Care


Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

482 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review 9 days ago
Nick P. on 07/19/2017
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Nick said everything went really well with his service visit to this business. He said he was charged more than he expected but overall it was good.
Vehicle: Lexus GX 470
Category: Service
Service Date: 07/17/2017
Review Created: 07/19/2017
This review was collected via phone interview by Customer Research Inc.
Anna H. on 07/19/2017
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Anna said they had fast, efficient service and the staff was nice and friendly.
Vehicle: Toyota Corolla
Category: Service
Service Date: 07/17/2017
Review Created: 07/19/2017
This review was collected via phone interview by Customer Research Inc.
steve/ matt s. on 07/18/2017
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"Very reliable, efficient and knowledgeable!"
Have used for years. One of the few places we trust with our vehicles
Vehicle: Ford Edge
Service Date: 07/14/2017
Review Created: 07/18/2017 04:54 PM
Fernando A. on 07/15/2017
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Fernando said this business takes great care of his vehicle right away. They know each other and have a good relationship.
Vehicle: Toyota Sienna
Category: Service
Service Date: 07/07/2017
Review Created: 07/15/2017
This review was collected via phone interview by Customer Research Inc.
Rakibul M. on 07/15/2017
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Rakibul said they are great. The service was really good and they are honest.
Vehicle: Toyota Camry
Category: Service
Service Date: 07/07/2017
Review Created: 07/15/2017
This review was collected via phone interview by Customer Research Inc.
Anthony C. on 07/15/2017
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Anthony said the business was friendly, fast and reasonably priced.
Vehicle: Dodge Journey
Category: Service
Service Date: 07/07/2017
Review Created: 07/15/2017
This review was collected via phone interview by Customer Research Inc.
Julia A. on 07/15/2017
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Julia said this business was nice and efficient but they were not able to complete her service.
Vehicle: Toyota RAV4
Category: Service
Service Date: 07/06/2017
Review Created: 07/15/2017
This review was collected via phone interview by Customer Research Inc.
Erol G. on 07/14/2017
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Erol said this business was very nice and they explained everything to him very well.
Vehicle: Nissan Altima
Category: Service
Service Date: 07/11/2017
Review Created: 07/14/2017
This review was collected via phone interview by Customer Research Inc.
ronald j. on 07/12/2017
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"Fast, Friendly service. Years of car experience and affordable prices"
Valvoline Express Care one of the best auto repair shops in northern Virginia.
Vehicle: Mitsubishi Eclipse
Service Date: 07/10/2017
Review Created: 07/12/2017 03:37 PM
Caisee F. on 07/12/2017
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Caisee said the business has always been really good. They are communicative and proactive. They fix her vehicle with an eye to the future.
Vehicle: Chevrolet Cavalier
Category: Service
Service Date: 07/10/2017
Review Created: 07/12/2017
This review was collected via phone interview by Customer Research Inc.
PABLO P. on 07/07/2017
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"Don't go anywhere else"
They consistently provide high quality and quick service. I've only used them for oil changes but as a result of how they treat me, my car, and how quickly, I wouldn't hesitate to see them for other services, too. I never think twice about where to take my car for an oil change.
Vehicle: Toyota RAV4
Service Date: 06/27/2017
Review Created: 07/07/2017 12:22 PM
MICHAEL/PATRICK P. on 06/19/2017
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"Brakes "
Had a late night problem with a stuck caliper, dropped off early morning and was contacted early with explanation and estimate. Work was done quickly and efficiently. Great job by all as usual.
Vehicle: Honda Odyssey
Service Date: 06/16/2017
Review Created: 06/19/2017 05:43 AM
Ricardo I. on 06/19/2017
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Ricardo said the experience was great. Everyone did great.
Vehicle: Hyundai Tucson
Category: Service
Service Date: 06/17/2017
Review Created: 06/19/2017
This review was collected via phone interview by Customer Research Inc.
Fatima C. on 06/19/2017
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Fatima said they attended to her very well. She was spoken to very respectfully.
Vehicle: Toyota RAV4
Category: Service
Service Date: 06/16/2017
Review Created: 06/19/2017
This review was collected via phone interview by Customer Research Inc.
Ron G. on 06/17/2017
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Ron said the business was very good. They provided clear explanations.
Vehicle: Hyundai Sonata
Category: Service
Service Date: 06/12/2017
Review Created: 06/17/2017
This review was collected via phone interview by Customer Research Inc.
linda j. on 06/15/2017
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"Great experience"
They have a very responsive and competent staff. I trust them to do all of my auto repairs/services.
Vehicle: Volvo XC90
Service Date: 06/13/2017
Review Created: 06/15/2017 04:43 AM
Ryan K. on 06/15/2017
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Ryan said the service was quick and they made sure he got the best deal for what he was looking for.
Vehicle: Toyota Avalon
Category: Service
Service Date: 06/14/2017
Review Created: 06/15/2017
This review was collected via phone interview by Customer Research Inc.
PAUL N. on 06/09/2017
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"Great service, as always"
Guys took care of everything quickly and professionally. they even help get some tree sap off the car.
Vehicle: GMC Terrain
Service Date: 06/07/2017
Review Created: 06/09/2017 07:24 AM
PHILLIP T. on 06/08/2017
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"Excellent Service, Great People"
My car was intermittently hesitating and hiccupping in lower gears. I took it to the dealer, but they couldn't find any issues and weren't able to recreate the problem. They still recommended a $700 service, though. At Valvoline Express Care, they listened to the symptoms, then went through the car, looking at anything that could contribute to those symptoms. Turns out I needed new spark plugs. For less than $200 (including an oil change), I was on my way and the car is running well. I've been taking my car hear for 17 years--no need to go anywhere else.
Vehicle: Hyundai Elantra
Service Date: 06/06/2017
Review Created: 06/08/2017 05:42 AM
Lihong M. on 06/08/2017
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Lihong said the service took longer than promised.
Vehicle: Hyundai Elantra
Category: Service
Service Date: 06/06/2017
Review Created: 06/08/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 482 in total