Valvoline Express Care


Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

471 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review 4 days ago
Youssef D. ReScore Review on 10/15/2014
ReScore
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Original
Overall Rating 1/5rating 1rating 1rating 1rating 1
Recommended? Yes
Surecritic checkman logo Verified
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Youssef said this business changed his brakes, oil, and transmission. He said they are very good.
Vehicle: BMW 328i
Category: Service
Service Date: 09/17/2014
Review Created: 10/01/2014
This review was collected via phone interview by Customer Research Inc.

Overall Rating 1/5rating 1rating 1rating 1rating 1
Youssef said his vehicle broke down on the road. He called this business 5 or 6 times about towing it. He had to call someone else to tow his vehicle. The service was good.
Vehicle: BMW 328i
Category: Service
Service Date: 09/17/2014
Review Created: 10/01/2014
This review was collected via phone interview by Customer Research Inc.
George A. at Valvoline Express Care responded on 10/09/2014

Thank you Joseph for taking our call. I'm glad we had our conversation to clear out the confusion that you had with our third-party rating company.

MICHAEL/PATRICK P. on 06/19/2017
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"Brakes "
Had a late night problem with a stuck caliper, dropped off early morning and was contacted early with explanation and estimate. Work was done quickly and efficiently. Great job by all as usual.
Vehicle: Honda Odyssey
Service Date: 06/16/2017
Review Created: 06/19/2017 05:43 AM
Fatima C. on 06/19/2017
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Fatima said they attended to her very well. She was spoken to very respectfully.
Vehicle: Toyota RAV4
Category: Service
Service Date: 06/16/2017
Review Created: 06/19/2017
This review was collected via phone interview by Customer Research Inc.
Ricardo I. on 06/19/2017
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Ricardo said the experience was great. Everyone did great.
Vehicle: Hyundai Tucson
Category: Service
Service Date: 06/17/2017
Review Created: 06/19/2017
This review was collected via phone interview by Customer Research Inc.
Ron G. on 06/17/2017
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Ron said the business was very good. They provided clear explanations.
Vehicle: Hyundai Sonata
Category: Service
Service Date: 06/12/2017
Review Created: 06/17/2017
This review was collected via phone interview by Customer Research Inc.
linda j. on 06/15/2017
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"Great experience"
They have a very responsive and competent staff. I trust them to do all of my auto repairs/services.
Vehicle: Volvo XC90
Service Date: 06/13/2017
Review Created: 06/15/2017 04:43 AM
Ryan K. on 06/15/2017
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Ryan said the service was quick and they made sure he got the best deal for what he was looking for.
Vehicle: Toyota Avalon
Category: Service
Service Date: 06/14/2017
Review Created: 06/15/2017
This review was collected via phone interview by Customer Research Inc.
PAUL N. on 06/09/2017
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"Great service, as always"
Guys took care of everything quickly and professionally. they even help get some tree sap off the car.
Vehicle: GMC Terrain
Service Date: 06/07/2017
Review Created: 06/09/2017 07:24 AM
PHILLIP T. on 06/08/2017
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"Excellent Service, Great People"
My car was intermittently hesitating and hiccupping in lower gears. I took it to the dealer, but they couldn't find any issues and weren't able to recreate the problem. They still recommended a $700 service, though. At Valvoline Express Care, they listened to the symptoms, then went through the car, looking at anything that could contribute to those symptoms. Turns out I needed new spark plugs. For less than $200 (including an oil change), I was on my way and the car is running well. I've been taking my car hear for 17 years--no need to go anywhere else.
Vehicle: Hyundai Elantra
Service Date: 06/06/2017
Review Created: 06/08/2017 05:42 AM
Lihong M. on 06/08/2017
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Lihong said the service took longer than promised.
Vehicle: Hyundai Elantra
Category: Service
Service Date: 06/06/2017
Review Created: 06/08/2017
This review was collected via phone interview by Customer Research Inc.
Nathan G. on 06/06/2017
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Nathan said this business was very quick and they were fairly priced. He was in and out.
Vehicle: Honda Accord
Category: Service
Service Date: 05/30/2017
Review Created: 06/06/2017
This review was collected via phone interview by Customer Research Inc.
Arun J. on 06/06/2017
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Arun said they were fast and they did a good job.
Vehicle: Honda Civic
Category: Service
Service Date: 06/03/2017
Review Created: 06/06/2017
This review was collected via phone interview by Customer Research Inc.
Valerie R. on 06/03/2017
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Valerie said the business was quick and helpful.
Vehicle: Honda Pilot
Category: Service
Service Date: 06/01/2017
Review Created: 06/03/2017
This review was collected via phone interview by Customer Research Inc.
Robert W. on 06/02/2017
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Robert said they are very good. They are quick and efficient. He can drop his vehicle off and go across the street to eat.
Vehicle: Chevrolet Malibu
Category: Service
Service Date: 05/31/2017
Review Created: 06/02/2017
This review was collected via phone interview by Customer Research Inc.
KATIE C. on 05/27/2017
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"Great!"
Great service as always. great customer service and friendly staff
Vehicle: Honda Civic
Service Date: 05/25/2017
Review Created: 05/27/2017 06:50 AM
harry B. on 05/25/2017
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"These guys are great! "
Mikey only lets you know what you need, not what you don't need! My mechanics for life!
Vehicle: Mitsubishi Endeavor
Service Date: 05/22/2017
Review Created: 05/25/2017 07:56 AM
Brenda L. on 05/18/2017
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Brenda said she loves the business, and she has been using them for years.
Vehicle: Ford Edge
Category: Service
Service Date: 05/16/2017
Review Created: 05/18/2017
This review was collected via phone interview by Customer Research Inc.
Peter Y. on 05/11/2017
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Peter said he has been visiting this business for years and he would recommend them for service.
Vehicle: Chevrolet Equinox
Category: Service
Service Date: 05/10/2017
Review Created: 05/11/2017
This review was collected via phone interview by Customer Research Inc.
MAURICE A. on 05/10/2017
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"friendliness and efficiency"
I came in without an appointment ,....the 2 members of the staff were prompt in providing help by checking the car and pressure oin the wheels and changing oil in its due time .
Vehicle: Toyota Camry
Service Date: 05/09/2017
Review Created: 05/10/2017 07:05 PM
Zachary M. on 05/10/2017
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Zachary said they are always helpful, informative and quick.
Vehicle: Chrysler PT Cruiser
Category: Service
Service Date: 05/08/2017
Review Created: 05/10/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 471 in total