Valvoline Express Care


Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

490 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review 3 days ago
Youssef D. ReScore Review on 10/15/2014
ReScore
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Original
Overall Rating 1/5rating 1rating 1rating 1rating 1
Recommended? Yes
Surecritic checkman logo Verified
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Youssef said this business changed his brakes, oil, and transmission. He said they are very good.
Vehicle: BMW 328i
Category: Service
Service Date: 09/17/2014
Review Created: 10/01/2014
This review was collected via phone interview by Customer Research Inc.

Overall Rating 1/5rating 1rating 1rating 1rating 1
Youssef said his vehicle broke down on the road. He called this business 5 or 6 times about towing it. He had to call someone else to tow his vehicle. The service was good.
Vehicle: BMW 328i
Category: Service
Service Date: 09/17/2014
Review Created: 10/01/2014
This review was collected via phone interview by Customer Research Inc.
George A. at Valvoline Express Care responded on 10/09/2014

Thank you Joseph for taking our call. I'm glad we had our conversation to clear out the confusion that you had with our third-party rating company.

trish r. on 08/19/2017
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"Great people - great service"
Wouldn't go anywhere else!
Vehicle: Toyota Camry
Service Date: 08/11/2017
Review Created: 08/19/2017 04:01 PM
Anthony W. on 08/12/2017
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Anthony said the service was quick, and the service managers were professional.
Vehicle: Hyundai Azera
Category: Service
Service Date: 07/03/2017
Review Created: 08/12/2017
This review was collected via phone interview by Customer Research Inc.
mary o. on 08/11/2017
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"Best Auto Repair in the FCC. "
The mechanics at this shop are magnificent, masterful and always pleasant to interact with.
Vehicle: Mazda Tribute
Service Date: 07/24/2017
Review Created: 08/11/2017 08:42 AM
PATRICIA B. on 08/10/2017
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"AWESOME PLACE AND STAFF"
Been a customer since 2013 and now my son has come for his very first oil change. It has been the same staff the entire time which has built a trusting relationship as well as I am NEVER there very long.
Vehicle: Chevrolet Impala
Service Date: 08/08/2017
Review Created: 08/10/2017 10:35 AM
Jim G. on 08/10/2017
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Jim said the service is always quick. The staff are always nice and friendly.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 08/08/2017
Review Created: 08/10/2017
This review was collected via phone interview by Customer Research Inc.
David H. on 08/08/2017
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David said this business always does a good job and they are fast.
Vehicle: Jeep Liberty
Category: Service
Service Date: 08/04/2017
Review Created: 08/08/2017
This review was collected via phone interview by Customer Research Inc.
Patrick K. on 08/07/2017
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Patrick said he has been a customer of this business for several years and he can trust them to do great work. That's why he keeps going back. Their prices are great and he said he never feels that they've taken advantage of him.
Vehicle: Chevrolet Prizm
Category: Service
Service Date: 08/02/2017
Review Created: 08/07/2017
This review was collected via phone interview by Customer Research Inc.
rita e. on 07/28/2017
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"A/C"
As always, Louis was able to have my A/C checked while I waited. I have nothing but positive comments about the staff at Express Care.
Vehicle: Saturn VUE
Service Date: 07/19/2017
Review Created: 07/28/2017 06:33 AM
Nick P. on 07/19/2017
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Nick said everything went really well with his service visit to this business. He said he was charged more than he expected but overall it was good.
Vehicle: Lexus GX 470
Category: Service
Service Date: 07/17/2017
Review Created: 07/19/2017
This review was collected via phone interview by Customer Research Inc.
Anna H. on 07/19/2017
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Anna said they had fast, efficient service and the staff was nice and friendly.
Vehicle: Toyota Corolla
Category: Service
Service Date: 07/17/2017
Review Created: 07/19/2017
This review was collected via phone interview by Customer Research Inc.
steve/ matt s. on 07/18/2017
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"Very reliable, efficient and knowledgeable!"
Have used for years. One of the few places we trust with our vehicles
Vehicle: Ford Edge
Service Date: 07/14/2017
Review Created: 07/18/2017 04:54 PM
Julia A. on 07/15/2017
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Julia said this business was nice and efficient but they were not able to complete her service.
Vehicle: Toyota RAV4
Category: Service
Service Date: 07/06/2017
Review Created: 07/15/2017
This review was collected via phone interview by Customer Research Inc.
Rakibul M. on 07/15/2017
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Rakibul said they are great. The service was really good and they are honest.
Vehicle: Toyota Camry
Category: Service
Service Date: 07/07/2017
Review Created: 07/15/2017
This review was collected via phone interview by Customer Research Inc.
Anthony C. on 07/15/2017
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Anthony said the business was friendly, fast and reasonably priced.
Vehicle: Dodge Journey
Category: Service
Service Date: 07/07/2017
Review Created: 07/15/2017
This review was collected via phone interview by Customer Research Inc.
Fernando A. on 07/15/2017
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Fernando said this business takes great care of his vehicle right away. They know each other and have a good relationship.
Vehicle: Toyota Sienna
Category: Service
Service Date: 07/07/2017
Review Created: 07/15/2017
This review was collected via phone interview by Customer Research Inc.
Erol G. on 07/14/2017
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Erol said this business was very nice and they explained everything to him very well.
Vehicle: Nissan Altima
Category: Service
Service Date: 07/11/2017
Review Created: 07/14/2017
This review was collected via phone interview by Customer Research Inc.
ronald j. on 07/12/2017
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"Fast, Friendly service. Years of car experience and affordable prices"
Valvoline Express Care one of the best auto repair shops in northern Virginia.
Vehicle: Mitsubishi Eclipse
Service Date: 07/10/2017
Review Created: 07/12/2017 03:37 PM
Caisee F. on 07/12/2017
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Caisee said the business has always been really good. They are communicative and proactive. They fix her vehicle with an eye to the future.
Vehicle: Chevrolet Cavalier
Category: Service
Service Date: 07/10/2017
Review Created: 07/12/2017
This review was collected via phone interview by Customer Research Inc.
PABLO P. on 07/07/2017
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"Don't go anywhere else"
They consistently provide high quality and quick service. I've only used them for oil changes but as a result of how they treat me, my car, and how quickly, I wouldn't hesitate to see them for other services, too. I never think twice about where to take my car for an oil change.
Vehicle: Toyota RAV4
Service Date: 06/27/2017
Review Created: 07/07/2017 12:22 PM
Displaying Review 1 - 20 of 490 in total