ReScore Reviews™ (14)

ReScore
Overall Rating 4.3571443/5Overall Rating 4.3571443/5Overall Rating 4.3571443/5Overall Rating 4.3571443/5rating 4.3571443
Original
Overall Rating 1.71429/5rating 1.71429rating 1.71429rating 1.71429rating 1.71429
90% Would Recommend
100% Business Response
Latest Review 2 days ago
Stephen P. on 04/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Got a loaner while warranty work was done and all smiles as I drove out with all work done and no charge.
Vehicle: 2015 Hyundai Santa Fe
Category: Service
Service Date: 04/24/2017
Service Type: Repair
Review Created: 04/27/2017 08:22 AM
Guillermo G. on 04/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fantastic Service "
The are worthy of my business. Very professional and timely.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 04/21/2017
Service Type: Repair
Review Created: 04/27/2017 04:26 AM
JERRY K. on 04/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people are great and very value driven"
Great people and service
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 04/20/2017
Service Type: Maintenance
Review Created: 04/24/2017 12:19 PM
Darold L O., Service Director at Van Hyundai responded on 04/26/2017

Thank you for your positive feedback,
I am pleased that we have earned your five-star rating,Our goal is to provide the best experience possible with every visit, and get you back in your car as quickly as possible.
Thank you for your business and we look forward to seeing you again!

Darold Ohlemacher
Service Director
Van Hyundai
214-923-1028
dohlemacher@vtaig.com

Verified Customer on 04/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"It was clean, quick, and the customer service was very good. "
See above.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 04/20/2017
Service Type: Maintenance
Review Created: 04/24/2017 12:06 PM
Darold L O., Service Director at Van Hyundai responded on 04/26/2017

Thank you for your positive feedback,
I am pleased that we have earned your five-star rating,Our goal is to provide the best experience possible with every visit, and get you back in your car as quickly as possible.
Thank you for your business and we look forward to seeing you again!

Darold Ohlemacher
Service Director
Van Hyundai
214-923-1028
dohlemacher@vtaig.com

Verified Customer on 04/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"aaa"
aa
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 04/19/2017
Service Type: Maintenance
Review Created: 04/21/2017 01:31 PM
Darold L O., Service Director at Van Hyundai responded on 04/22/2017

Thank you for your positive feedback,
I am pleased that we have earned your five-star rating,Our goal is to provide the best experience possible with every visit, and get you back in your car as quickly as possible.
Thank you for your business and we look forward to seeing you again!

Darold Ohlemacher
Service Director
Van Hyundai
214-923-1028
dohlemacher@vtaig.com

Garo N. on 04/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service!"
Cannot say enough good things about van Hyundai.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 04/13/2017
Service Type: Repair
Review Created: 04/17/2017 11:40 AM
Darold L O., Service Director at Van Hyundai responded on 04/17/2017

Thank you for your positive feedback,
I am pleased that we have earned your five-star rating,Our goal is to provide the best experience possible with every visit, and get you back in your car as quickly as possible.
Thank you for your business and we look forward to seeing you again!

Darold Ohlemacher
Service Director
Van Hyundai
214-923-1028
dohlemacher@vtaig.com

Joseph H. ReScore Review on 04/18/2017
ReScore
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Original
Overall Rating 1/5rating 1rating 1rating 1rating 1
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They resolved the issue quickly."
The Service manager worked very quickly to make the necessary repairs to my car and also to make everything easy for me.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 03/29/2017
Service Type: Repair
Review Created: 04/17/2017 07:19 AM

Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Poor service"
Lack of customer service
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 03/29/2017
Service Type: Repair
Review Created: 04/17/2017 07:19 AM
Darold L O., Service Director at Van Hyundai responded on 04/17/2017

Thank you for your feedback,
I apologize that we have not earned your five-star rating,Our goal is to provide the best experience possible with every visit, and get you back in your car as quickly as possible. However from time to time things happen and when this happens I like to try to make it right.

Thank you for your business and we look forward to seeing you again!

Darold Ohlemacher
Service Director
Van Hyundai
214-923-1028
dohlemacher@vtaig.com

Verified Customer on 04/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Chris got me in and out fast
Vehicle: 2010 Hyundai Elantra
Category: Service
Service Date: 04/11/2017
Service Type: Repair
Review Created: 04/16/2017 04:39 PM
Darold L O., Service Director at Van Hyundai responded on 04/17/2017

Thank you for your positive feedback,
I am pleased that we have earned your five-star rating,Our goal is to provide the best experience possible with every visit, and get you back in your car as quickly as possible.
Thank you for your business and we look forward to seeing you again!

Darold Ohlemacher
Service Director
Van Hyundai
214-923-1028
dohlemacher@vtaig.com

William K. on 04/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Bill Kidd"
Great service in a short time.
Vehicle: 2014 Hyundai Accent
Category: Service
Service Date: 04/07/2017
Service Type: Maintenance
Review Created: 04/16/2017 05:34 AM
Darold L O., Service Director at Van Hyundai responded on 04/16/2017

Thank you for your positive feedback,
I am pleased that we have earned your five-star rating,Our goal is to provide the best experience possible with every visit, and get you back in your car as quickly as possible.
Thank you for your business and we look forward to seeing you again!

Darold Ohlemacher
Service Director
Van Hyundai
214-923-1028
dohlemacher@vtaig.com

Brian S. on 04/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great work!"
Shaun in service understood what we needed and delivered it!
Vehicle: 2012 Hyundai Veracruz
Category: Service
Service Date: 04/12/2017
Service Type: Repair
Review Created: 04/14/2017 11:19 AM
Darold L O., Service Director at Van Hyundai responded on 04/16/2017

Thank you for your positive feedback,
I am pleased that we have earned your five-star rating,Our goal is to provide the best experience possible with every visit, and get you back in your car as quickly as possible.
Thank you for your business and we look forward to seeing you again!

Darold Ohlemacher
Service Director
Van Hyundai
214-923-1028
dohlemacher@vtaig.com

Martin H. on 04/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service advisor"
your service has always been out standing
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 04/11/2017
Service Type: Maintenance
Review Created: 04/13/2017 01:23 PM
Darold L O., Service Director at Van Hyundai responded on 04/13/2017

Thank you for your positive feedback,
I am pleased that we have earned your five-star rating,Our goal is to provide the best experience possible with every visit, and get you back in your car as quickly as possible.
Thank you for your business and we look forward to seeing you again!

Darold Ohlemacher
Service Director
Van Hyundai
214-923-1028
dohlemacher@vtaig.com

Adrian C. on 04/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very helpful to the client."
Chris is very helpful and seems to really care about customers.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 04/06/2017
Service Type: Repair
Review Created: 04/12/2017 05:42 PM
Darold L O., Service Director at Van Hyundai responded on 04/12/2017

Thank you for your positive feedback,
I am pleased that we have earned your five-star rating,Our goal is to provide the best experience possible with every visit, and get you back in your car as quickly as possible.
Thank you for your business and we look forward to seeing you again!

Darold Ohlemacher
Service Director
Van Hyundai
214-923-1028
dohlemacher@vtaig.com

Virginia S. on 04/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Chris is the best, straight forward, on details, time frame,and prompt at getting your back to you. He gets the job done.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 04/10/2017
Service Type: Repair
Review Created: 04/12/2017 11:01 AM
Darold L O., Service Director at Van Hyundai responded on 04/12/2017

Thank you for your positive feedback,
I am pleased that we have earned your five-star rating,Our goal is to provide the best experience possible with every visit, and get you back in your car as quickly as possible.
Thank you for your business and we look forward to seeing you again!

Darold Ohlemacher
Service Director
Van Hyundai
214-923-1028
dohlemacher@vtaig.com

Verified Customer on 04/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Santa Fe Service"
Professional, work completed and advised on work that needs to be completed with an expected time and date.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 04/06/2017
Service Type: Repair
Review Created: 04/10/2017 04:39 PM
Darold L O., Service Director at Van Hyundai responded on 04/10/2017

Thank you for your positive feedback,
I am pleased that we have earned your five-star rating,Our goal is to provide the best experience possible with every visit, and get you back in your car as quickly as possible.
Thank you for your business and we look forward to seeing you again!

Darold Ohlemacher
Service Director
Van Hyundai
214-923-1028
dohlemacher@vtaig.com

Leah H. on 04/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick Service"
Chris was great. I look forward to my next visit.
Vehicle: 2014 Hyundai Genesis
Category: Service
Service Date: 04/03/2017
Service Type: Maintenance
Review Created: 04/08/2017 05:34 PM
Darold L O., Service Director at Van Hyundai responded on 04/09/2017

Thank you for your positive feedback,
I am pleased that we have earned your five-star rating,Our goal is to provide the best experience possible with every visit, and get you back in your car as quickly as possible.
Thank you for your business and we look forward to seeing you again!

Darold Ohlemacher
Service Director
Van Hyundai
214-923-1028
dohlemacher@vtaig.com

Verified Customer on 04/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional "
Excellent - 5 Star
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 04/03/2017
Service Type: Repair
Review Created: 04/07/2017 05:13 PM
Darold L O., Service Director at Van Hyundai responded on 04/09/2017

Thank you for your positive feedback,
I am pleased that we have earned your five-star rating,Our goal is to provide the best experience possible with every visit, and get you back in your car as quickly as possible.
Thank you for your business and we look forward to seeing you again!

Darold Ohlemacher
Service Director
Van Hyundai
214-923-1028
dohlemacher@vtaig.com

Verified Customer on 04/07/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good service and convenient location for us."
Great coffee - nice waiting room.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 04/05/2017
Service Type: Maintenance
Review Created: 04/07/2017 11:30 AM
Darold L O., Service Director at Van Hyundai responded on 04/07/2017

Thank you for your positive feedback,
I am pleased that we have earned your 4-star rating,Our goal is to provide the best experience possible with every visit, and get you back in your car as quickly as possible.
Thank you for your business and we look forward to seeing you again!

Darold Ohlemacher
Service Director
Van Hyundai
214-923-1028
dohlemacher@vtaig.com

Verified Customer on 04/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick service and agent very polite"
Quick service and agent very polite
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 04/05/2017
Service Type: Repair
Review Created: 04/07/2017 10:27 AM
Darold L O., Service Director at Van Hyundai responded on 04/07/2017

Thank you for your positive feedback,
I am pleased that we have earned your five-star rating,Our goal is to provide the best experience possible with every visit, and get you back in your car as quickly as possible.
Thank you for your business and we look forward to seeing you again!

Darold Ohlemacher
Service Director
Van Hyundai
214-923-1028
dohlemacher@vtaig.com

William T. on 04/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service "
Yes
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 04/03/2017
Service Type: Repair
Review Created: 04/06/2017 04:24 PM
Darold L O., Service Director at Van Hyundai responded on 04/06/2017

Thank you for your positive feedback,
I am pleased that we have earned your five-star rating,Our goal is to provide the best experience possible with every visit, and get you back in your car as quickly as possible.
Thank you for your business and we look forward to seeing you again!

Darold Ohlemacher
Service Director
Van Hyundai
214-923-1028
dohlemacher@vtaig.com

Verified Customer on 04/06/2017
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"They try hard, but . . ."
Miscommunication with service writer & tech over a very simple question
Vehicle: 2010 Hyundai Genesis Co
Category: Service
Service Date: 04/04/2017
Service Type: Repair
Review Created: 04/06/2017 02:23 PM
Darold L O., Service Director at Van Hyundai responded on 04/09/2017

Thank you for your feedback,
I apologize that we have not earned your five-star rating,Our goal is to provide the best experience possible with every visit, and get you back in your car as quickly as possible.
Thank you for your business and we look forward to seeing you again!

Darold Ohlemacher
Service Director
Van Hyundai
214-923-1028
dohlemacher@vtaig.com

Displaying Review 1 - 20 of 660 in total