Vancouver Toyota


Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5rating 4.63

9591 Reviews

ReScore Reviews™ (37)

ReScore
Overall Rating 4.405403/5Overall Rating 4.405403/5Overall Rating 4.405403/5Overall Rating 4.405403/5rating 4.405403
Original
Overall Rating 1.9999965/5rating 1.9999965rating 1.9999965rating 1.9999965rating 1.9999965
94% Would Recommend
Latest Review about 12 hours ago
JIM G. on 06/24/2017
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"Pleasant experience"
Very good service.
Vehicle: TOYOTA PRIUS
Category: Service
Service Date: 06/23/2017
Review Created: 06/24/2017 05:21 PM
ALLY C. on 06/24/2017
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"Mike makes this place great."
Mike was fantastic, we really enjoyed having our car serviced by him.
Vehicle: TOYOTA HIGHLANDER
Category: Service
Service Date: 06/23/2017
Review Created: 06/24/2017 05:15 PM
MARK M. on 06/24/2017
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"Airbag replacement"
Great customer service. You went above and beyond to take care of me. Thank you
Vehicle: TOYOTA SEQUOIA
Category: Service
Service Date: 06/23/2017
Review Created: 06/24/2017 04:51 PM
WANDA W. on 06/24/2017
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"Courtesy reigns. Appts. are timely and kept. Work appears to be thorough and necessary."
My car was in for an oil change and it wascompleted1/2 hr. Earlier than predicted. Hurray for McCord's.
Vehicle: HYUNDAI ELANTRA
Category: Service
Service Date: 06/23/2017
Review Created: 06/24/2017 04:00 PM
RANDY E. on 06/24/2017
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"Customer service "
Brandon worked above and beyond to accommodate me. Even brought my car to me at work!
Vehicle: TOYOTA HIGHLANDER
Category: Service
Service Date: 06/23/2017
Review Created: 06/24/2017 02:26 PM
Kerrie K., Service Manager at Vancouver Toyota responded on 06/24/2017

Thank you for your wonderful review, Randy. We're thrilled to hear you had a good experience with Brandon. We'll see you next time!

Thank You,
Kerrie Keesee, Service Manager
360-253-5490
RODNEY F. on 06/24/2017
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"Excellent service! "
Excellent service! Started on car on time and finished early. Nice waiting area and friendly, efficient customer service . Price as agreed on.
Vehicle: TOYOTA CAMRY
Category: Service
Service Date: 06/23/2017
Review Created: 06/24/2017 02:08 PM
Kerrie K., Service Manager at Vancouver Toyota responded on 06/24/2017

Thank you for the 5 star rating, Rodney. We appreciate your business!

Thank You,
Kerrie Keesee, Service Manager
360-253-5490
SETH C. on 06/24/2017
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"Excellent salespeople! "
Sales people weren't pushy. Friendly atmosphere. Huge selection. Our second Toyota in 6 months, and plan to purchase a new hybrid vehicle in next 2 years.
Vehicle: TOYOTA PRIUS C
Category: Sales
Sales Date: 06/16/2017
Review Created: 06/24/2017 01:53 PM
Kerrie K., Service Manager at Vancouver Toyota responded on 06/24/2017

Thank you for taking the time to leave us such a wonderful review, Seth. We truly value your business, and we're glad to hear everything went so well. Congrats on your new Toyota Prius!


Thank You,
Kerrie Keesee, Service Manager
360-253-5490
DONALD R. on 06/24/2017
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"Helpful and friendly staff"
Good job
Vehicle: TOYOTA TACOMA
Category: Sales
Sales Date: 06/22/2017
Review Created: 06/24/2017 09:29 AM
Kerrie K., Service Manager at Vancouver Toyota responded on 06/24/2017

Thank you for allowing us to earn your business, Donald. We're glad to hear you had a good experience, and we appreciate you letting us know. Congrats on your new Toyota Tacoma!

Thank You,
Kerrie Keesee, Service Manager
360-253-5490
JERRY W. on 06/24/2017
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"Truly Exceptional (No BS)!"
I was treated like I owned the place. Kathy Baker kept me informed at every stage as my car was worked on. She did all she could to keep my expenses down, and I was out of there sooner than expected. It's like having a relative in charge of your car care.
Vehicle: TOYOTA TACOMA
Category: Service
Service Date: 06/22/2017
Review Created: 06/24/2017 08:34 AM
Kerrie K., Service Manager at Vancouver Toyota responded on 06/24/2017

Thank you for your wonderful review, Jerry. We appreciate your business, and this is so nice to hear. See you next time!

Thank You,
Kerrie Keesee, Service Manager
360-253-5490
JAE S. on 06/24/2017
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"Marcie Jones and Bryan was the best of the best!"
It was great that I worked with Marcie and finding the right car. She helped me break down the price and find "the one" on the lot. Marcie helped me negotiate the price with management. Bryan at finance was no nonsense and gave you a real "friend' advice on the add on. I felt like I had friends that worked at the dealer!
Vehicle: TOYOTA SIENNA
Category: Sales
Sales Date: 06/22/2017
Review Created: 06/24/2017 08:33 AM
Kerrie K., Service Manager at Vancouver Toyota responded on 06/24/2017

Thank you for allowing us to earn your business and for leaving us such a great review, Jae. We'll pass your kind words on to Marci and Bryan. Congrats!

Thank You,
Kerrie Keesee, Service Manager
360-253-5490
MARILYN A. on 06/23/2017
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"Oil Change"
Great service every time I come in. This time you guys were really fast.
Vehicle: TOYOTA CAMRY
Category: Service
Service Date: 06/22/2017
Review Created: 06/23/2017 11:10 PM
Kerrie K., Service Manager at Vancouver Toyota responded on 06/24/2017

Thank you for your wonderful review, Marilyn. We appreciate your business!

Thank You,
Kerrie Keesee, Service Manager
360-253-5490
CHAU D. on 06/23/2017
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"excellent"
excellent
Vehicle: TOYOTA CAMRY
Category: Sales
Sales Date: 06/22/2017
Review Created: 06/23/2017 09:54 PM
Kerrie K., Service Manager at Vancouver Toyota responded on 06/24/2017

Thank you for allowing us to earn your business and for leaving us such a great review, Chau. We hope you love your new Toyota Camry!

Thank You,
Kerrie Keesee, Service Manager
360-253-5490
JARAMIAH J. on 06/23/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"The people we finalized the deal with"
Good place
Vehicle: TOYOTA HIGHLANDER
Category: Sales
Sales Date: 06/16/2017
Review Created: 06/23/2017 06:05 PM
Kerrie K., Service Manager at Vancouver Toyota responded on 06/24/2017

Thank you for allowing us to earn your business, Jaramiah. We're glad to hear everything went well, and we hope you love your new Toyota Highlander. Congrats!

Thank You,
Kerrie Keesee, Service Manager
360-253-5490
KATHY F. on 06/23/2017
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"Great Customer Service"
Very attentive to customers. Excellent service. They explain everything very clearly and never do unneeded work. Been using them for 17 years.
Vehicle: TOYOTA HIGHLANDER
Category: Service
Service Date: 06/22/2017
Review Created: 06/23/2017 03:15 PM
Kerrie K., Service Manager at Vancouver Toyota responded on 06/24/2017

We appreciate your business, Kathy. Thank you for leaving us such a wonderful review! 


Thank You,
Kerrie Keesee, Service Manager
360-253-5490
KAREN G. on 06/23/2017
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"Your employees"
Larissa took good care of us.
Vehicle: TOYOTA SEQUOIA
Category: Service
Service Date: 06/22/2017
Review Created: 06/23/2017 02:31 PM
Kerrie K., Service Manager at Vancouver Toyota responded on 06/24/2017

We appreciate your business, Karen, and we're so glad to hear you had a good experience with Larissa. We'll see you next time!

Thank You,
Kerrie Keesee, Service Manager
360-253-5490
ROGER P. on 06/23/2017
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"Great customer service and superb salesman in Khalil Abo-Zeeter."
Khalil was surgery throughout the entire deal to purchase a 2017 Highlander. This is the fourth vehicle we have purchased from him.
Vehicle: TOYOTA HIGHLANDER
Category: Sales
Sales Date: 06/21/2017
Review Created: 06/23/2017 01:06 PM
Kerrie K., Service Manager at Vancouver Toyota responded on 06/24/2017

Thank you for allowing us to earn your business again, Roger. We're happy to hear that this buying experience with Khalil was as good as the rest. Congrats on your new Toyota Highlander!

Thank You,
Kerrie Keesee, Service Manager
360-253-5490
LIZBETH C. on 06/22/2017
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"great customer service staff, friendly atmosphere "
Miguel cared and understood my needs for a new vehicle. He answered with knowledge all questions I had. great staff members, everyone was very nice and helpful. Thank you.
Vehicle: TOYOTA COROLLA
Category: Sales
Sales Date: 06/21/2017
Review Created: 06/22/2017 07:01 PM
Kerrie K., Service Manager at Vancouver Toyota responded on 06/24/2017

Thank you for allowing us to earn your business, Lizbeth. We appreciate your kind words, and we'll make sure to pass the praise on to Miguel. Enjoy your new Toyota Corolla! 


Thank You,
Kerrie Keesee, Service Manager
360-253-5490
MINA D B. on 06/22/2017
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"Car was ready before estimated time. "
Very easy to make an appointment on line.
Given an estimated time which was shorted than I expected and the car was done before that time I was extremely happy.
Vehicle: TOYOTA RAV4 HYBRID
Category: Service
Service Date: 06/21/2017
Review Created: 06/22/2017 06:10 PM
Kerrie K., Service Manager at Vancouver Toyota responded on 06/22/2017

Thank you for leaving us such a great review, Mina. We appreciate your business! 

Thank You,
Kerrie Keesee, Service Manager
360-253-5490
IVER C. on 06/22/2017
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"Sooo Impressed"
I love this dealership
Vehicle: TOYOTA 86
Category: Service
Service Date: 06/20/2017
Review Created: 06/22/2017 05:10 PM
Kerrie K., Service Manager at Vancouver Toyota responded on 06/22/2017

We're glad to have you in the Vancouver Toyota family, Iver. Thank you for your wonderful review! 

Thank You,
Kerrie Keesee, Service Manager
360-253-5490
MARY P. on 06/22/2017
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"No appointment - but got done in less than 1 hour!"
Great service, friendly staff, speedy! Thank you!
Vehicle: SCION XB
Category: Service
Service Date: 06/21/2017
Review Created: 06/22/2017 03:14 PM
Kerrie K., Service Manager at Vancouver Toyota responded on 06/22/2017

Thank you for your valuable feedback, Mary. We're glad to hear your visit went so well. Our goal is always to give you a 5 star experience, so please feel free to let us know if there's ever anything we can do even better. Take care!

Thank You,
Kerrie Keesee, Service Manager
360-253-5490
Displaying Review 1 - 20 of 9591 in total