Vancouver Toyota


Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5rating 4.61

8752 Reviews

ReScore Reviews™ (34)

ReScore
Overall Rating 4.4411724/5Overall Rating 4.4411724/5Overall Rating 4.4411724/5Overall Rating 4.4411724/5rating 4.4411724
Original
Overall Rating 2.0294076/5Overall Rating 2.0294076/5rating 2.0294076rating 2.0294076rating 2.0294076
94% Would Recommend
Latest Review about 8 hours ago
DENNIS E. on 02/27/2017
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"On time "
Had appointment, and didn't have to wait
Vehicle: SCION XB
Category: Service
Service Date: 02/25/2017
Review Created: 02/27/2017 06:58 PM
Kerrie K., Service Manager at Vancouver Toyota responded on 02/27/2017

Thank you for the 5 star review, Dennis. We appreciate your business!


Thank You,
Kerrie Keesee, Service Manager
360-253-5490
DOUGLAS B. on 02/27/2017
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"Professional"
Professional staff and employees throughout the sales and delivery process; a very clean facility.
Vehicle: TOYOTA HIGHLANDER
Category: Sales
Sales Date: 02/25/2017
Review Created: 02/27/2017 05:50 PM
Kerrie K., Service Manager at Vancouver Toyota responded on 02/27/2017

Thank you for allowing us to earn your business, Douglas. We're thrilled to hear you had such a positive experience, and we really appreciate you letting us know. Enjoy your new Toyota Highlander!

Thank You,
Kerrie Keesee, Service Manager
360-253-5490
BURTON D. on 02/27/2017
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"Taillight replacement "
Friendly and prompt service.
Vehicle: TOYOTA RAV4
Category: Service
Service Date: 02/25/2017
Review Created: 02/27/2017 05:09 PM
Kerrie K., Service Manager at Vancouver Toyota responded on 02/27/2017

We appreciate your business, Burton. Thank you for the great review!


Thank You,
Kerrie Keesee, Service Manager
360-253-5490
ERIK J. on 02/27/2017
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"Service on Tundra"
the people and the quality of work make the difference in my having repairs done at Vancouver Toyota.
Vehicle: TOYOTA TUNDRA
Category: Service
Service Date: 02/25/2017
Review Created: 02/27/2017 04:20 PM
Kerrie K., Service Manager at Vancouver Toyota responded on 02/27/2017

Thank you for the 5 star review, Erik. We appreciate your business!


Thank You,
Kerrie Keesee, Service Manager
360-253-5490
ROBERT S. on 02/27/2017
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"Customer service"
I enjoyed service I had received.
Vehicle: TOYOTA TACOMA
Category: Sales
Sales Date: 02/26/2017
Review Created: 02/27/2017 04:17 PM
Kerrie K., Service Manager at Vancouver Toyota responded on 02/27/2017

Thank you for allowing us to earn your business, Robert. We appreciate your great review, and we hope you love your new Toyota Tacoma. Congrats!


Thank You,
Kerrie Keesee, Service Manager
360-253-5490
MICHAEL R. on 02/27/2017
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"Deely comitted to help out."
I am very happy with how everything was handed.
Vehicle: TOYOTA TUNDRA 2WD TRUCK
Category: Sales
Sales Date: 02/25/2017
Review Created: 02/27/2017 04:16 PM
Kerrie K., Service Manager at Vancouver Toyota responded on 02/27/2017

Thank you for the 5 star review, Michael. We're happy to hear you had such a great buying experience, and we hope you love your new truck. Congratulations!


Thank You,
Kerrie Keesee, Service Manager
360-253-5490
ALEJANDRO L. on 02/27/2017
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"We love our Tundra"
Your salesmen Mike Ragsdale, Greg Perry, Nate Needham made it a great experience. I felt no pressure and they know their business. Thanks again
Alex & Eleanor Lopez
Vehicle: TOYOTA TUNDRA 4WD
Category: Sales
Sales Date: 02/24/2017
Review Created: 02/27/2017 03:56 PM
Kerrie K., Service Manager at Vancouver Toyota responded on 02/27/2017

Hi Alex & Eleanor. Thank you for allowing us to earn your business and for leaving us such a wonderful review. We're glad to hear everything went well, and we hope you love your new Toyota Tundra. Congrats!


Thank You,
Kerrie Keesee, Service Manager
360-253-5490
SUE W. on 02/27/2017
Recommended badge inactive Recommended
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Car Care Package"
The people at Vancouver Toyota were patient and diligent to help with the upkeep on my vehicle. I have just moved here from AZ, and the package i had there was confusing here as i had a Honda with a Toyota CCP. The final resolution was revealed when the Honda dealer in AZ told me the package expired a short time after I left AZ. I then asked Vancouver Toyota to service my car which they did so well that I'd love to go back to them!!
Vehicle: HONDA CR-V
Category: Service
Service Date: 02/24/2017
Review Created: 02/27/2017 01:40 PM
Kerrie K., Service Manager at Vancouver Toyota responded on 02/27/2017

Thank you for your wonderful review, Sue. We appreciate your business, and this is so nice to hear. Take care!

Thank You,
Kerrie Keesee, Service Manager
360-253-5490
ROBERT E. on 02/27/2017
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"Best Toyota dealership in the Portland area"
I could not be happier about buying our new Toyota at Vancouver Toyota. We got an excellent deal for our new car and our trade in. The price for the new car was the best. I called several other dealers. I normally don't do a trade in, but they made me a good offer.

Michael Furey was our sales rep. He got the great pricing and was very pleasant to work with.
Vehicle: TOYOTA RAV4
Category: Sales
Sales Date: 02/23/2017
Review Created: 02/27/2017 08:27 AM
Kerrie K., Service Manager at Vancouver Toyota responded on 02/27/2017

Thank you for leaving us such a wonderful review, Robert. We appreciate having the opportunity to earn your business, and we're thrilled to hear everything went well. Enjoy your new Toyota RAV4!


Thank You,
Kerrie Keesee, Service Manager
360-253-5490
MIKE C. on 02/26/2017
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"Awesome all the way around"
McCords has always treated us well my family has purchased many vehicles and it thee first place we go. Not broke don't fix it
Vehicle: TOYOTA TACOMA
Category: Sales
Sales Date: 02/23/2017
Review Created: 02/26/2017 09:48 AM
Kerrie K., Service Manager at Vancouver Toyota responded on 02/27/2017

Thank you for taking the time to leave us such a wonderful review, Mike. We're glad to have you in the Vancouver Toyota family, and we're thrilled to hear you've had such good experiences with us. Congrats on your new Toyota Tacoma!

Thank You,
Kerrie Keesee, Service Manager
360-253-5490
SARAH H. on 02/26/2017
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"Able to answer all my questions."
I really appreciated how fast and how easy this experience was. That was I contacted multiple ways and was able to get this process completed in 3 days!
Vehicle: TOYOTA COROLLA
Category: Sales
Sales Date: 02/24/2017
Review Created: 02/26/2017 09:28 AM
Kerrie K., Service Manager at Vancouver Toyota responded on 02/27/2017

Thank you for your wonderful feedback, Sarah. We appreciate your business, and this is so nice to hear. Congratulations on your new Toyota Corolla!


Thank You,
Kerrie Keesee, Service Manager
360-253-5490
JASON F. on 02/26/2017
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"Customer service "
Kathy was very good at recognizing my needs and working with me to make my experience convenient and easy.
Vehicle: TOYOTA TACOMA
Category: Service
Service Date: 02/13/2017
Review Created: 02/26/2017 09:23 AM
Kerrie K., Service Manager at Vancouver Toyota responded on 02/27/2017

Thank you for the 5 star review, Jason. We appreciate your business!

Thank You,
Kerrie Keesee, Service Manager
360-253-5490
DONNA C. on 02/25/2017
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"seat belt replacement 2/23/17"
everyone was very helpful and friendly.
Vehicle: LEXUS ES 350
Category: Service
Service Date: 02/23/2017
Review Created: 02/25/2017 10:35 PM
Kerrie K., Service Manager at Vancouver Toyota responded on 02/27/2017

We appreciate your business, Donna. Thank you for rating us 5 stars!

Thank You,
Kerrie Keesee, Service Manager
360-253-5490
LINDSAY P. on 02/25/2017
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"I'd forgotten how good it could feel to drive my car!"
I came in to fix a problem with the steering wheel that I had been ignoring for a long time. The team at Vancouver Toyota identified the problem and were able to fix it immediately. They even worked around my schedule so I didn't have to worry about missing work! My car feels brand-new now; I hadn't realized just how bad things had gotten until I drove it for the first time once they were done. Thanks so much!
Vehicle: SCION XA
Category: Service
Service Date: 02/24/2017
Review Created: 02/25/2017 07:03 PM
Kerrie K., Service Manager at Vancouver Toyota responded on 02/27/2017

Thank you for the 5 star review, Lindsay. We appreciate your business!


Thank You,
Kerrie Keesee, Service Manager
360-253-5490
MARK O. on 02/25/2017
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"Customer Service"
Very Happy
Vehicle: TOYOTA TUNDRA 4WD TRUCK
Category: Service
Service Date: 02/24/2017
Review Created: 02/25/2017 05:44 PM
Kerrie K., Service Manager at Vancouver Toyota responded on 02/27/2017

Thank you for the 5 star review, Mark. We appreciate your business!

Thank You,
Kerrie Keesee, Service Manager
360-253-5490
JOAQUIN V. on 02/25/2017
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"Friendly environment."
Friendly staff, comfortable service.
Vehicle: TOYOTA RAV4
Category: Sales
Sales Date: 02/23/2017
Review Created: 02/25/2017 04:31 PM
Kerrie K., Service Manager at Vancouver Toyota responded on 02/27/2017

Thank you for allowing us to earn your business, Joaquin. We appreciate your wonderful review, and we hope you love your new Toyota RAV4. Congrats!


Thank You,
Kerrie Keesee, Service Manager
360-253-5490
KEVIN G. on 02/25/2017
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"Friendly staff. "
It is clean. The staff is very nice and they can do anything for you. There is no pressure to have your work done at your place.
Vehicle: TOYOTA RAV4
Category: Service
Service Date: 02/21/2017
Review Created: 02/25/2017 07:09 AM
Kerrie K., Service Manager at Vancouver Toyota responded on 02/27/2017

Thank you for your valuable feedback, Kevin. We're glad to hear your visit went well. Our goal is always to give you a 5 star experience, so please feel free to let us know if there's ever any way we can improve. We'll see you next time!


Thank You,
Kerrie Keesee, Service Manager
360-253-5490
ERIKA M. on 02/24/2017
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"Genuine service "
Great customer service, no pressure and overall an amazing experience!
Vehicle: TOYOTA COROLLA
Category: Sales
Sales Date: 02/23/2017
Review Created: 02/24/2017 05:51 PM
Kerrie K., Service Manager at Vancouver Toyota responded on 02/27/2017

Thank you for your wonderful review, Erika. We truly value your business, and this is so nice to hear. Enjoy your new Toyota Corolla!


Thank You,
Kerrie Keesee, Service Manager
360-253-5490
DONALD R. on 02/24/2017
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"Awesome Service and and Awesome Team!!"
The entire team at McCord's Vancouver Toyota is FANTASTIC! From the check-in crew to the shuttle driver. Shadi, my service guy was professional, personable, and just awesome to work with.
Vehicle: TOYOTA 4RUNNER
Category: Service
Service Date: 02/23/2017
Review Created: 02/24/2017 04:56 PM
Kerrie K., Service Manager at Vancouver Toyota responded on 02/27/2017

Thank you for leaving us such a wonderful review, Donald. We're glad to have you in the Vancouver Toyota family. We'll see you next time!


Thank You,
Kerrie Keesee, Service Manager
360-253-5490
MARY R. on 02/24/2017
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"Superior service "
We didn't have an appt to have a headlight replaced & it only took a few minutes.
Vehicle: TOYOTA HIGHLANDER
Category: Service
Service Date: 02/23/2017
Review Created: 02/24/2017 04:54 PM
Kerrie K., Service Manager at Vancouver Toyota responded on 02/27/2017

Thank you for the 5 star rating, Mary. We appreciate you!


Thank You,
Kerrie Keesee, Service Manager
360-253-5490
Displaying Review 1 - 20 of 8752 in total