Vandergriff Hyundai


Overall Rating 4.27/5Overall Rating 4.27/5Overall Rating 4.27/5Overall Rating 4.27/5rating 4.27

1068 Reviews

ReScore Reviews™ (13)

ReScore
Overall Rating 3.3846192/5Overall Rating 3.3846192/5Overall Rating 3.3846192/5rating 3.3846192rating 3.3846192
Original
Overall Rating 2.07692/5Overall Rating 2.07692/5rating 2.07692rating 2.07692rating 2.07692
85% Would Recommend
100% Business Response
Latest Review about 4 hours ago
LEE D. on 04/27/2017
Recommended badge inactive Recommended
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Okay Service"
For a oil change and filter the customer wait should not be over an hour. Especially if the customer has scheduled an appointment time.
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 04/21/2017
Service Type: Maintenance
Review Created: 04/27/2017 02:07 PM
Carlos F. at Vandergriff Hyundai responded on 04/27/2017

Thank you for taking the time to tell us about your experience at Vandergriff Hyundai. We appreciate your feedback since it help us improve our service, and your experience. We apologize it took longer than expected, we are currently building our express team, to make sure this won't happen in the future. If I can be of any assistance, please do not hesitate to call me.

Carlos Fonseca
Service Director
(817) 557-6734
cfonseca@vtaig.com
SABRINA G. on 04/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service is still alive and well here!"
Jimmy aways has a great smile and he is very attentive to the needs of his customers, follows up when needed and gives the highest quality of customer service. He is a very good sales person
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 04/22/2017
Service Type: Maintenance
Review Created: 04/26/2017 03:44 PM
Martha B. on 04/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great job! Consistently!!"
I was recently shopping for a new vehicle for my wife. Having been very satisfied with your service department, consistently, over the past 7 years it made choosing a Hyundai a no brainer!!
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 04/21/2017
Service Type: Maintenance
Review Created: 04/26/2017 01:21 PM
Linda R. on 04/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"New car"
Traded in car
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 04/19/2017
Service Type: Repair
Review Created: 04/25/2017 06:01 AM
Carlos F. at Vandergriff Hyundai responded on 04/25/2017

We would like to thank you for taking the time to give us a review. We appreciate your feedback since it help us improve our service, and your experience. Please do not hesitates to call me if I can be of any assistance.

Carlos Fonseca
Service Director
(817) 557-6734
cfonseca@vtaig.com
Kasey M. on 04/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great people "
Yes
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 03/24/2017
Service Type: Repair
Review Created: 04/24/2017 02:50 PM
Carlos F. at Vandergriff Hyundai responded on 04/26/2017

Thank you for taking the time to tell us about your experience at Vandergriff Hyundai. We appreciate your feedback since it help us improve our service, and your experience. If I can be of any assistance, please do not hesitate to call me.

Carlos Fonseca
Service Director
(817) 557-6734
cfonseca@vtaig.com
Vivek E. on 04/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Cheaper than other dealerships for hyundai recommended 90K service"
The time taken to complete the service was as promised and it was cheaper than other dealerships nearby.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 04/17/2017
Service Type: Maintenance
Review Created: 04/23/2017 06:26 PM
Carlos F. at Vandergriff Hyundai responded on 04/26/2017

Thank you for taking the time to tell us about your experience at Vandergriff Hyundai. We appreciate your feedback since it help us improve our service, and your experience. If I can be of any assistance, please do not hesitate to call me.

Carlos Fonseca
Service Director
(817) 557-6734
cfonseca@vtaig.com
Kim C. on 04/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional people, timely, great customer service"
Great job as always.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 04/15/2017
Service Type: Maintenance
Review Created: 04/22/2017 11:03 AM
Verified Customer on 04/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Comfortable"
Everyone is pleasant and it makes you feel comfortable
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 04/19/2017
Service Type: Repair
Review Created: 04/22/2017 04:51 AM
Carlos F. at Vandergriff Hyundai responded on 04/22/2017

We would like to thank you for taking the time to give us a review. We appreciate your feedback since it help us improve our service, and your experience. Please do not hesitates to call me if I can be of any assistance.

Carlos Fonseca
Service Director
(817) 557-6734
cfonseca@vtaig.com
Charles T. on 04/21/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"huh"
done
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 04/14/2017
Service Type: Maintenance
Review Created: 04/21/2017 06:07 PM
Mary M. on 04/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The peoples was very nice and perfessional "
It ok and the service is great
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 04/13/2017
Service Type: Maintenance
Review Created: 04/21/2017 02:39 PM
Diana G. on 04/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil Change"
Competed timely and staff was very friendly and helpful.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 04/19/2017
Service Type: Repair
Review Created: 04/21/2017 12:39 PM
Carlos F. at Vandergriff Hyundai responded on 04/21/2017

Thank you for taking the time to tell us about your experience at Vandergriff Hyundai. We appreciate your feedback since it help us improve our service, and your experience. If I can be of any assistance, please do not hesitate to call me.

 

Carlos Fonseca
Service Director
(817) 557-6734
cfonseca@vtaig.com
Gloria A. on 04/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"nice and rescpectful"
l
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 03/31/2017
Service Type: Maintenance
Review Created: 04/21/2017 11:04 AM
Carlos F. at Vandergriff Hyundai responded on 04/21/2017

Thank you for taking the time to tell us about your experience at Vandergriff Hyundai. We appreciate your feedback since it help us improve our service, and your experience. If I can be of any assistance, please do not hesitate to call me.

Carlos Fonseca
Service Director
(817) 557-6734
cfonseca@vtaig.com
Carlos C. on 04/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Even an unscheduled visit was fixed."
Great place, great rep. Good work.
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 04/19/2017
Service Type: Maintenance
Review Created: 04/21/2017 10:39 AM
Carlos F. at Vandergriff Hyundai responded on 04/21/2017

Thank you for taking the time to tell us about your experience at Vandergriff Hyundai. We appreciate your feedback since it help us improve our service, and your experience. If I can be of any assistance, please do not hesitate to call me.

Carlos Fonseca
Service Director
(817) 557-6734
cfonseca@vtaig.com
VERNON J. on 04/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Great service, great value and completed on time.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 04/13/2017
Service Type: Maintenance
Review Created: 04/21/2017 05:48 AM
Carlos F. at Vandergriff Hyundai responded on 04/21/2017

Thank you for taking the time to tell us about your experience at Vandergriff Hyundai. We appreciate your feedback since it help us improve our service, and your experience. If I can be of any assistance, please do not hesitate to call me.

Carlos Fonseca
Service Director
(817) 557-6734
cfonseca@vtaig.com
Verified Customer on 04/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people!"
The people make Vandergriff Hyundai worthy of resturn visit for service.
Vehicle: 2009 Hyundai Genesis
Category: Service
Service Date: 04/13/2017
Service Type: Maintenance
Review Created: 04/21/2017 12:34 AM
Carlos F. at Vandergriff Hyundai responded on 04/21/2017

Thank you for taking the time to tell us about your experience at Vandergriff Hyundai. We appreciate your feedback since it help us improve our service, and your experience. If I can be of any assistance, please do not hesitate to call me.

Carlos Fonseca
Service Director
(817) 557-6734
cfonseca@vtaig.com
Verified Customer on 04/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Review"
Great service. Went for an oil change with a coupon and was told by Taylor service writer that cost was less than coupon.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 04/18/2017
Service Type: Repair
Review Created: 04/20/2017 02:12 PM
Carlos F. at Vandergriff Hyundai responded on 04/21/2017

Thank you for taking the time to tell us about your experience at Vandergriff Hyundai. We appreciate your feedback since it help us improve our service, and your experience. If I can be of any assistance, please do not hesitate to call me.

Carlos Fonseca
Service Director
(817) 557-6734
cfonseca@vtaig.com
Debra S. on 04/20/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Patricia Fonseca receptionist and Carlos Fonseca service manager. "
Need to have your service writers to be better communicators.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 04/18/2017
Service Type: Repair
Review Created: 04/20/2017 01:18 PM
Glenn N. on 04/19/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Thanks"
Great.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 04/14/2017
Service Type: Repair
Review Created: 04/19/2017 05:08 PM
Diana F. on 04/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service."
Excellent
Vehicle: 2013 Hyundai Accent
Category: Service
Service Date: 04/17/2017
Service Type: Maintenance
Review Created: 04/19/2017 10:30 AM
Carlos F. at Vandergriff Hyundai responded on 04/21/2017

Thank you for taking the time to tell us about your experience at Vandergriff Hyundai. We appreciate your feedback since it help us improve our service, and your experience. If I can be of any assistance, please do not hesitate to call me.

Carlos Fonseca
Service Director
(817) 557-6734
cfonseca@vtaig.com
Maria C. on 04/19/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Fast service"
Good service fast on time.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 04/14/2017
Service Type: Maintenance
Review Created: 04/19/2017 12:40 AM
Carlos F. at Vandergriff Hyundai responded on 04/21/2017

Thank you for taking the time to tell us about your experience at Vandergriff Hyundai. We appreciate your feedback since it help us improve our service, and your experience. If I can be of any assistance, please do not hesitate to call me.

Carlos Fonseca
Service Director
(817) 557-6734
cfonseca@vtaig.com
Displaying Review 1 - 20 of 1068 in total