Vandergriff Hyundai


Overall Rating 4.27/5Overall Rating 4.27/5Overall Rating 4.27/5Overall Rating 4.27/5rating 4.27

1332 Reviews

ReScore Reviews™ (15)

ReScore
Overall Rating 3.2666687/5Overall Rating 3.2666687/5Overall Rating 3.2666687/5rating 3.2666687rating 3.2666687
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
86% Would Recommend
100% Business Response
Latest Review about 5 hours ago
Gregory B. on 08/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Adapted the repair to accommodate my pickup schedule and managed to get my vehicle inspected, after I discovered that I needed it."
Pleasant experience. Took the stress out of the whole situation.
Vehicle: 2012 Hyundai Veloster
Category: Service
Service Date: 08/16/2017
Service Type: Maintenance
Review Created: 08/19/2017 06:20 PM
HRISTAKI S. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Engine replacement due to a safety recall."
After a lengthy testing, it was determined that the engine had to be replaced. It took a month for thr process.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 08/16/2017
Service Type: Repair
Review Created: 08/18/2017 05:33 PM
Carlos F. at Vandergriff Hyundai responded on 08/19/2017

Thank you for taking the time to tell us about your experience at Vandergriff Hyundai. We appreciate your feedback since it help us improve our service, and your experience. If I can be of any assistance, please do not hesitate to call me.

Carlos Fonseca
Service Director
(817) 557-6734
cfonseca@vtaig.com
Marie M. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people who there."
Yes, l would recommend this business.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 08/16/2017
Service Type: Repair
Review Created: 08/18/2017 04:59 PM
Angelia S. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Had issues with other dealers in the past but this one is the best. Everyone was nice and helpful definitely will return.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 08/16/2017
Service Type: Repair
Review Created: 08/18/2017 01:54 PM
Verified Customer on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service "
These guys stayed afterwards to help me out when I had a flat tire, so greatly appreciated that.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 08/16/2017
Service Type: Repair
Review Created: 08/18/2017 11:06 AM
Kathy W. on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"A+ Service "
I received prompt & courteous service.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 08/15/2017
Service Type: Maintenance
Review Created: 08/17/2017 11:25 AM
Carlos F. at Vandergriff Hyundai responded on 08/17/2017

Thank you for taking the time to tell us about your experience at Vandergriff Hyundai. We appreciate your feedback since it help us improve our service, and your experience. If I can be of any assistance, please do not hesitate to call me.

Carlos Fonseca
Service Director
(817) 557-6734
cfonseca@vtaig.com
Shirish P. on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
I am very satisfied with the service provided.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 08/11/2017
Service Type: Repair
Review Created: 08/16/2017 10:41 AM
Carlos F. at Vandergriff Hyundai responded on 08/16/2017

Thank you for taking the time to tell us about your experience at Vandergriff Hyundai. We appreciate your feedback since it help us improve our service, and your experience. If I can be of any assistance, please do not hesitate to call me.

Carlos Fonseca
Service Director
(817) 557-6734
cfonseca@vtaig.com
Gianina S. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service "
I've had my car since November 2013 and have always received great service at Vandergriff
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 08/12/2017
Service Type: Maintenance
Review Created: 08/15/2017 02:34 PM
Carlos F. at Vandergriff Hyundai responded on 08/16/2017

Thank you for taking the time to tell us about your experience at Vandergriff Hyundai. We appreciate your feedback since it help us improve our service, and your experience. If I can be of any assistance, please do not hesitate to call me.

Carlos Fonseca
Service Director
(817) 557-6734
cfonseca@vtaig.com
Pat C. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professionalism & Knowledge."
Pat C
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 08/09/2017
Service Type: Repair
Review Created: 08/15/2017 01:54 PM
Carlos F. at Vandergriff Hyundai responded on 08/16/2017

Thank you for taking the time to tell us about your experience at Vandergriff Hyundai. We appreciate your feedback since it help us improve our service, and your experience. If I can be of any assistance, please do not hesitate to call me.

Carlos Fonseca
Service Director
(817) 557-6734
cfonseca@vtaig.com
Colin P. on 08/12/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good but took too long"
With a 7:00 am appointment we thought we would be in and out since the repairs were an oil change, a recall on seat belt and check tire pressure. But 3 hours later it was finished.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 08/07/2017
Service Type: Repair
Review Created: 08/12/2017 08:02 PM
Tyson B. on 08/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Cars a lot"
The facility was cramped, had too many cars along the driveways. Hard to navigate.
Vehicle: 2015 Hyundai Veloster
Category: Service
Service Date: 08/05/2017
Service Type: Maintenance
Review Created: 08/12/2017 09:00 AM
Carlos F. at Vandergriff Hyundai responded on 08/16/2017

Thank you for taking the time to tell us about your experience at Vandergriff Hyundai. We appreciate your feedback since it help us improve our service, and your experience. If I can be of any assistance, please do not hesitate to call me.

Carlos Fonseca
Service Director
(817) 557-6734
cfonseca@vtaig.com
Jacqualine J. on 08/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great as always!"
I always receive great service from Vandergriff. I've been very pleased.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 08/05/2017
Service Type: Maintenance
Review Created: 08/11/2017 06:17 PM
Verified Customer on 08/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"A great place!"
Friendly efficient employees. Clean and comfortable waiting area.
Vehicle: 2010 Hyundai Genesis
Category: Service
Service Date: 08/09/2017
Service Type: Maintenance
Review Created: 08/11/2017 04:15 PM
John P. on 08/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Outstanding Service Represantatives"
Vandergriff Hyundai goes above and beyond to make sure their customers have a pleasant experience. Their Service Representatives are very courteous and knowledgeable. Their professionalism impressed me and I will highly recommend Vandergriff Hyundai to family and friends.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 08/09/2017
Service Type: Maintenance
Review Created: 08/11/2017 02:24 PM
DEBORAH G. on 08/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service!"
Issue was taken care of with excellent service!
Vehicle: 2014 Hyundai Veloster
Category: Service
Service Date: 08/07/2017
Service Type: Repair
Review Created: 08/10/2017 08:29 AM
EVERETT S. on 08/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They were very efficient and helpful when we asked to get the oil changed and wash job."
We always get good service when we come in.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 08/07/2017
Service Type: Maintenance
Review Created: 08/09/2017 04:23 PM
Verified Customer on 08/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"good shutle service and timely service"
very friendly staff
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 08/07/2017
Service Type: Repair
Review Created: 08/09/2017 11:34 AM
Russ S. on 08/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"45,000 mile check-up"
Did all that was necessary in a timely manner.
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 08/07/2017
Service Type: Maintenance
Review Created: 08/09/2017 11:18 AM
Verified Customer on 08/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Routine oil check"
Great customer service and very convenient. I like that they text you a reminder
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 08/04/2017
Service Type: Maintenance
Review Created: 08/09/2017 09:11 AM
James Y. on 08/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Believe what you say."
The service dept. folks are always working hard and believe in the product.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 08/01/2017
Service Type: Maintenance
Review Created: 08/07/2017 05:55 AM
Displaying Review 1 - 20 of 1332 in total