100% Would Recommend
Latest Review 3 days ago
JOE C. on 09/21/2017
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"Great Service"
The guys at Vans are great! Highly recommend
Vehicle: Ford RV Cutaway
Service Date: 09/20/2017
Review Created: 09/21/2017 10:10 PM
Steve V. at Vans Automotive responded on 09/22/2017

Thanks for your business

Charles D. on 08/30/2017
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Charles said the business took care of everything they needed to. The price was a little high, but they did a great job.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 08/08/2017
Review Created: 08/30/2017
This review was collected via phone interview by Customer Research Inc.
GARY S. on 08/13/2017
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"Water pump on 2002 Envoy"
Steve was very helpful, and finished all of the work early and at the estimated price. I trust Van's.
Vehicle: GMC Envoy
Service Date: 07/31/2017
Review Created: 08/13/2017 07:58 PM
LYNN E. on 08/11/2017
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"Very honest!"
I will always go back to see Steve and Ben!
Vehicle: Ford F-150
Service Date: 08/08/2017
Review Created: 08/11/2017 02:32 PM
Cory B. on 07/31/2017
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Cory said he received quick service.
Vehicle: Ford F-150
Category: Service
Service Date: 06/29/2017
Review Created: 07/31/2017
This review was collected via phone interview by Customer Research Inc.
Claudiu P. on 07/29/2017
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Claudiu said he had the best overall service. He was happy the employees fixed the problem and everything was good. The price was good for the job.
Vehicle: Ford Transit Connect
Category: Service
Service Date: 07/06/2017
Review Created: 07/29/2017
This review was collected via phone interview by Customer Research Inc.
Steve V. at Vans Automotive responded on 09/13/2017

Thanks for your business and review. We would welcome you to have us service your vehicles on a regular schedule.Happy motoring!

Georgette G. on 07/28/2017
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Spoke with Larry. He said this business has excellent service. Steve is a stand up guy.
Vehicle: Ford Ranger
Category: Service
Service Date: 07/21/2017
Review Created: 07/28/2017
This review was collected via phone interview by Customer Research Inc.
Craig W. on 07/26/2017
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Craig said this is the best business he has ever come across in his life.
Vehicle: Ford Bronco
Category: Service
Service Date: 07/25/2017
Review Created: 07/26/2017
This review was collected via phone interview by Customer Research Inc.
Steve V. at Vans Automotive responded on 07/28/2017

Thanks for your business and support!

Dan N. on 07/25/2017
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Dan said he asked the employee about a price on a drive line and even gave him the serial number. The employee ordered the part but Dan did not ask him too. It wasn't a win situation for anybody. He has known the employee for 35 years.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 07/13/2017
Review Created: 07/25/2017
This review was collected via phone interview by Customer Research Inc.
Steve V. at Vans Automotive responded on 07/26/2017

First off Dan I am the person you spoke with Steve Vanlandingham Owner not employee so you don't know me very well. Second I dealt with the wrong parts you supplied twice & I then researched replacement parts as well as having a driveshaft shop tell me the shaft was not rebuildable which I relayed per phone to the vehicle owner and son. In that conversation I gave a quote of $715 +tax and got an OK as I would have never ordered a drive shaft without consent. Shaft arrived, you all then declined and the old driveshaft was returned as you had the old joints. You were not charged a dime for the time I spent. What else could I have done? You handed off the ok to the other two , a loss of communication and no one person told me different.

Derrick C. on 07/25/2017
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Derrick said everything worked out just fine.
Vehicle: Ford Flex
Category: Service
Service Date: 07/11/2017
Review Created: 07/25/2017
This review was collected via phone interview by Customer Research Inc.
Denny S. on 07/20/2017
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Denny said this business is good and their service is great.
Vehicle: Ford Explorer
Category: Service
Service Date: 07/17/2017
Review Created: 07/20/2017
This review was collected via phone interview by Customer Research Inc.
Steve V. at Vans Automotive responded on 07/26/2017

Thanks denny, How about make us your ONE STOP service center??

DANNY C. on 07/15/2017
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"They know what they're doing!"
Each time I take in a vehicle, I have a list of items to check or do. They always do it. Quite often, their check of the item determines there is no issue (like "check brakes.") If there is something to be repaired, they call and tell me, and provide the estimated price range. When I pick up the vehicle, it is always within the range quoted, and they take great pains to show me the removed part and show me the failure. These guys are exactly what you want your vehicle maintenance technicians to be.
Vehicle: Ford Transit Connect
Service Date: 07/13/2017
Review Created: 07/15/2017 10:29 AM
GARY S. on 07/11/2017
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"Honest and professional"
Steve and Ben have been at this business for a while. They know what they are doing and like doing it.
Vehicle: GMC Envoy
Service Date: 07/10/2017
Review Created: 07/11/2017 09:56 PM
Bill O. on 06/20/2017
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Bill said this business has been excellent in getting his vehicle diagnosed and fixed. He has no complaints and plans to use them again.
Vehicle: Ford Pickup
Category: Service
Service Date: 06/16/2017
Review Created: 06/20/2017
This review was collected via phone interview by Customer Research Inc.
Tom M. on 06/20/2017
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Spoke with Dawn. She said this business was trustworthy. They have good mechanics.
Vehicle: Jeep Wrangler
Category: Service
Service Date: 06/05/2017
Review Created: 06/20/2017
This review was collected via phone interview by Customer Research Inc.
Kera B. on 06/06/2017
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Kera said the business is straightforward, and honest. They kept in touch with her every step of the way, and they did their research. Her vehicle is running, which is great.
Vehicle: Chevrolet Silverado
Category: Service
Service Date: 06/02/2017
Review Created: 06/06/2017
This review was collected via phone interview by Customer Research Inc.
Gordon L. on 06/05/2017
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Gordon said Steve, at this business, seems to know what he is talking about.
Vehicle: Chevrolet El Camino
Category: Service
Service Date: 06/02/2017
Review Created: 06/05/2017
This review was collected via phone interview by Customer Research Inc.
Dave R. on 05/30/2017
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Dave said the business is always outstanding. They are professional and he appreciates them.
Vehicle: Dodge Pickup
Category: Service
Service Date: 05/24/2017
Review Created: 05/30/2017
This review was collected via phone interview by Customer Research Inc.
Jeff B. on 05/30/2017
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Jeff said this business completes the work and they are very thorough.
Vehicle: Nissan Murano
Category: Service
Service Date: 05/26/2017
Review Created: 05/30/2017
This review was collected via phone interview by Customer Research Inc.
Cheryl H. on 05/24/2017
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Cheryl said she was very impressed with the business, and they were awesome. She received personal service, they communicated everything very clearly, and they finished in a timely manner. They were very helpful, they provided information and prices for future services.
Vehicle: Dodge Sprinter
Category: Service
Service Date: 05/23/2017
Review Created: 05/24/2017
This review was collected via phone interview by Customer Research Inc.
Steve V. at Vans Automotive responded on 05/25/2017

THANKS FOR YOUR BUSINESS CHERYL. STAY ON TOP OF YOUR MOTORHOME SERVICES SO YOU CAN ENJOY USING IT!

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