Virginia Tire and Auto of Chantilly


Overall Rating 4.53/5Overall Rating 4.53/5Overall Rating 4.53/5Overall Rating 4.53/5rating 4.53

990 Reviews

ReScore Reviews™ (5)

ReScore
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5rating 4.6
Original
Overall Rating 2.6/5Overall Rating 2.6/5rating 2.6rating 2.6rating 2.6
92% Would Recommend
Latest Review 7 months ago

Jon B. on 03/10/2017
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Overall Rating 1/5rating 1rating 1rating 1rating 1
"Customer service is Severely Lacking!"
This shop does not represent YOU as a customer. You spend tons of money there and if anything goes wrong...prepare to not get their support and dole out more of your hard earned money.
Service Date: 03/07/2017
Review Created: 03/10/2017 12:58 PM
BAOSHAN G. on 01/21/2016
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"checking fee ?"
I had my car's front/back brake pads etc replaced for $600+. And the second day after a trip, I got a strong burnt smell around a back tire. I went back for them to recheck the brake, and was told I would be charged about $100 for the checking if this was not related to the work they did, and needed to wait for 4 hours. It turned out it was related to their installation (lucky me), but did not like the service.
Vehicle: Nissan Sentra
Service Date: 12/26/2015
Review Created: 01/21/2016 12:14 PM
JEAN S. on 01/18/2016
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"understanding the problem"
able to take care of my car and answer my questions right away.
Vehicle: Toyota Corolla
Service Date: 01/05/2016
Review Created: 01/18/2016 05:43 AM
JING-YAW L. on 01/11/2016
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"friendly and good service"
great service
Vehicle: Toyota Sienna
Service Date: 12/28/2015
Review Created: 01/11/2016 06:00 PM
RICK R. on 01/07/2016
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"They do it all...including 5 star customer service"
I would rather go to Va Tire for my new car than the dealer for anything except warranty work. I take all 3 cars to Va. Tire
Vehicle: Ford Explorer
Service Date: 01/05/2016
Review Created: 01/07/2016 07:28 AM
RUSSEL G. on 01/07/2016
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"Great service"
Thanks
Vehicle: Acura TSX
Service Date: 01/05/2016
Review Created: 01/07/2016 02:48 AM
Valued Customer on 01/04/2016
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"Excellent Experience"
Very reasonable prices and a pleasant experience. Very professional group of people from the front office to the shop manager (I spoke with both). Kept me informed regarding the repairs and finished the job at the estimate price. Will definitely repeat.
Vehicle: Dodge Charger
Service Date: 12/23/2015
Review Created: 01/04/2016 08:28 AM
FERNANDO N. on 01/03/2016
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"Good srvices"
Was good services
Vehicle: Lincoln Navigator
Service Date: 12/30/2015
Review Created: 01/03/2016 03:16 PM
BARRY B. on 01/02/2016
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"Excellent customer service! "
Professional, courteous, honest and excellent customer service. They genuinely care.
Vehicle: Cadillac CTS
Service Date: 12/30/2015
Review Created: 01/02/2016 12:51 PM
DONNA S. on 01/02/2016
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"Courteous people "
They seem to be up front and honest with you.
Vehicle: Nissan Maxima
Service Date: 12/31/2015
Review Created: 01/02/2016 03:18 AM
JEFF S. on 01/01/2016
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"Dodge Magnum"
People were friendly and knowledgeable
Vehicle: Dodge Magnum
Service Date: 12/30/2015
Review Created: 01/01/2016 07:25 AM
THOMAS K. on 12/30/2015
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"Service"
Great service
Vehicle: Suzuki XL7
Service Date: 12/28/2015
Review Created: 12/30/2015 10:54 AM
WILLIAM/MARGARET M. on 12/29/2015
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"Quality and reliable service."
I have been a loyal customer for over 30th years, and in this time there was only one time I had a problem with the work done. And even then they corrected their error and make it right.
Vehicle: Dodge Dakota
Service Date: 12/26/2015
Review Created: 12/29/2015 11:54 AM
DENNIS/SANDRA M. on 12/28/2015
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"Good quality service"
Always good customer service
Vehicle: Toyota Corolla
Service Date: 12/21/2015
Review Created: 12/28/2015 10:43 AM
EDITH B. on 12/28/2015
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"Engine light on"
Chris and all whom I spoke with were clear, polite, treated me professionally and explained what was done very clearly.
Vehicle: Subaru Impreza
Service Date: 12/26/2015
Review Created: 12/28/2015 06:27 AM
DON S. on 12/26/2015
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"Disappointed"
Went in for safety inspection and emissions inspection. Was told there was one car ahead of me. Forty-five minutes they drove my car in for the inspections. Forty-five minutes later they told me their machine was broken and they couldn't do the emissions inspection. Not an overall good experience. Also, tried to get some coffee, but no coffee was available.
Vehicle: BMW 525i
Service Date: 12/15/2015
Review Created: 12/26/2015 02:01 PM
PHILLIS C. on 12/25/2015
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"It's the service -that's why I return."
Excellent, timely and courteous service. Having the shuttle service is a plus.
Vehicle: Jeep Compass
Service Date: 12/22/2015
Review Created: 12/25/2015 01:43 PM
WAYNE B. on 12/24/2015
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"Polite, courteous, fast and reasonable."
See title
Vehicle: Chevrolet Colorado
Service Date: 12/22/2015
Review Created: 12/24/2015 11:02 AM
LEWIS H. on 12/24/2015
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"881688"
Quaint service
Vehicle: Toyota Avalon
Service Date: 12/22/2015
Review Created: 12/24/2015 05:45 AM
LINDA S. on 12/23/2015
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"Quick service"
I needed my emission test in order to register my car. They were able to do the testing while I had lunch. They were even done before I got back!. I was most impressed!
Vehicle: Toyota RAV4
Service Date: 12/21/2015
Review Created: 12/23/2015 09:40 PM
Displaying Review 1 - 20 of 990 in total