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Virginia Tire and Auto of Springfield

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(1,457 Reviews)

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
1
Total ReScores
5.0
ReScore Average

Business Details

Categories
Contact
(703) 584-0437

Business Hours

Mon
7:00 AM - 8:00 PM
Tue
7:00 AM - 8:00 PM
Wed
7:00 AM - 8:00 PM
Thu
7:00 AM - 8:00 PM
Fri
7:00 AM - 8:00 PM
Sat
7:00 AM - 6:00 PM
Sun
9:00 AM - 5:00 PM
* Eastern Time (Us & Canada)
6626 Backlick Rd Springfield, VA 22150-2901
Virginia Tire and Auto of Springfield's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(1,457 Reviews)

MR
gravatar
MELVIN R.
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
11/13/2013
verified customerVerified Customer
Inappropriate repair recommendation - rack and pinion steering
Your professional team has always provided exceptional service and repairs; until my most recent tire purchase, installation, etc.
I am going to hire a certified mechanic to inspect the rack and pinion steering. I will then request a meeting with Jay Boyle to review the results and discuss my loss of trust and confidence with his team.
Not Recommended
Rick Mendez; M. from Virginia Tire and Auto of Springfield responded on 04/21/2014 12:13 PM

Melvin,
Thank you for the follow up, we appreciate your business. I am glad we could resolve this. As always I am always available to discuss any questions, concerns or compliments with you. Glad to see you brought both vehicle in for inspection.

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