Inappropriate repair recommendation - rack and pinion steering
Your professional team has always provided exceptional service and repairs; until my most recent tire purchase, installation, etc.
I am going to hire a certified mechanic to inspect the rack and pinion steering. I will then request a meeting with Jay Boyle to review the results and discuss my loss of trust and confidence with his team.
Not Recommended
Rick Mendez; M. from Virginia Tire and Auto of Springfield responded on 04/21/2014 12:13 PM
Melvin, Thank you for the follow up, we appreciate your business. I am glad we could resolve this. As always I am always available to discuss any questions, concerns or compliments with you. Glad to see you brought both vehicle in for inspection.
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I am going to hire a certified mechanic to inspect the rack and pinion steering. I will then request a meeting with Jay Boyle to review the results and discuss my loss of trust and confidence with his team.