Vision Hyundai Henrietta


Overall Rating 4.58/5Overall Rating 4.58/5Overall Rating 4.58/5Overall Rating 4.58/5rating 4.58

1227 Reviews

ReScore Reviews™ (29)

ReScore
Overall Rating 3.72414/5Overall Rating 3.72414/5Overall Rating 3.72414/5rating 3.72414rating 3.72414
Original
Overall Rating 2.10345/5Overall Rating 2.10345/5rating 2.10345rating 2.10345rating 2.10345
93% Would Recommend
100% Business Response
Latest Review about 13 hours ago
Andrea B. on 09/20/2017
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"Service In A Jiffy"
They fixed my car in less than 20 minutes.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 09/15/2017
Service Type: Maintenance
Review Created: 09/20/2017 01:14 PM
Greg M. at Vision Hyundai Henrietta responded on 09/20/2017

Andrea, 
   Thank you for the 5 star review!  We are pleased to hear you were happy with the service we provided, and look forward to seeing you in the future.
Greg Melino

Elaine W. on 09/20/2017
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"Efficient"
They are helpful with questions and get the job done in an hour.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/18/2017
Service Type: Repair
Review Created: 09/20/2017 11:50 AM
Greg M. at Vision Hyundai Henrietta responded on 09/20/2017

Elaine,
 thank you for the 5 star review!  We are pleased to hear that you were happy with the service we provided and look forward to seeing you in the future.

Greg Melino

ELIZABETH H. on 09/20/2017
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"Knowledgable, flexible & responsive"
Came in to ask about a part, given a price and offer to install. Done in 30 minutes
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/15/2017
Service Type: Maintenance
Review Created: 09/20/2017 07:04 AM
Greg M. at Vision Hyundai Henrietta responded on 09/20/2017

Elizabeth,
Thank you for the five star review! We are glad to hear that your visit with us was completed in a timely manner! We look forward to seeing you in the future.

Greg Melino

Daniel C. on 09/19/2017
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"Always serviced we'll."
Another fine service
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/15/2017
Service Type: Repair
Review Created: 09/19/2017 02:02 PM
Greg M. at Vision Hyundai Henrietta responded on 09/19/2017

Daniel,
  Thank you for the 5 star review!  Thank you for being a long time customer.  We look forward to seeing you in the future.

Greg Melino

SUSAN D. on 09/19/2017
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"service"
Excellent timely work!
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 09/08/2017
Service Type: Repair
Review Created: 09/19/2017 12:45 PM
Greg M. at Vision Hyundai Henrietta responded on 09/19/2017

Susan,
  Thank you for the 5 star review!  We are pleased to hear that you were happy with the service we provided and look forward to seeing you in the future.

Greg Melino

David S. on 09/19/2017
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"The Best Dealer"
Vision Hyundai has always provided me the best service I have received from any dealer. They have earned my repeat business.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 09/15/2017
Service Type: Repair
Review Created: 09/19/2017 12:25 PM
Greg M. at Vision Hyundai Henrietta responded on 09/19/2017

David,
 Thank you for the 5 star review!  We are pleased to hear that you were happy eith the service we provided and look forward to seeing you in the future.

Greg Melino

Edward O. on 09/19/2017
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"Courteous employees...easy to make appointments, and work finished in a timely manor.."
See above..
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/13/2017
Service Type: Repair
Review Created: 09/19/2017 07:18 AM
Greg M. at Vision Hyundai Henrietta responded on 09/19/2017

Edward, 
Thank you for the five star review! We are pleased to hear that your visit with us was great! We look forward to seeing you in the future! 

Greg Melino 

Verified Customer on 09/18/2017
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"quik service"
Every time I come for oil change its completed in a very timely fashion
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/14/2017
Service Type: Repair
Review Created: 09/18/2017 11:43 PM
Greg M. at Vision Hyundai Henrietta responded on 09/19/2017

Hi,
Thank you for the five star review! We are glad to hear that your visit with us was completed in a timely manner! We look forward to seeing you in the future.

Greg Melino

Sharon S. on 09/18/2017
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"Excellent work in a timely manner. You remember costumers. And treat them well.I am a woman and they treat me as well as a male customer. Very smart business aproach."
As usual Matt treated me well. He remembers me coming in before for other work. I feel very safe in having my work done there. PS Glad to see you hired a woman in the shop. Things are changing.
Thanks for all the great work Service does. Great service department.
Sharon
Vehicle: 2007 Hyundai Santa Fe
Category: Service
Service Date: 09/14/2017
Service Type: Repair
Review Created: 09/18/2017 09:43 PM
Greg M. at Vision Hyundai Henrietta responded on 09/19/2017

Sharon,
Thank you so much for the five star review! We are glad to hear that your visit with us was great and we appreciate the feedback! We look forward to seeing you in the future!

Greg Melino

Nancy W. on 09/18/2017
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"Review of all my visits"
I am always pleased to receive your caring, competent, complete service when I call for an appointment, and especially when I come over for service. Thank you all very much. Nancy W.
Vehicle: 2012 Hyundai Genesis
Category: Service
Service Date: 09/14/2017
Service Type: Maintenance
Review Created: 09/18/2017 11:10 AM
Greg M. at Vision Hyundai Henrietta responded on 09/18/2017

Nancy,
Thank you for the five star review! We are pleased to hear that you would always recommend us! We look forward to seeing you in the future!

Greg Melini

Robert H. on 09/17/2017
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"excellent customer service"
Fantasic
Vehicle: 2008 Hyundai Elantra
Category: Service
Service Date: 09/13/2017
Service Type: Repair
Review Created: 09/17/2017 05:39 PM
Greg M. at Vision Hyundai Henrietta responded on 09/18/2017

Robert,
Thank you for the five star review! We are happy to hear that your visit with us was fantastic! We look forward to seeing you in the future.

Greg Melino

Jon G. on 09/17/2017
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"see comments above."
see above
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 09/11/2017
Service Type: Maintenance
Review Created: 09/17/2017 08:14 AM
Greg M. at Vision Hyundai Henrietta responded on 09/18/2017

Jon,
Thank you for the five star review! We are glad to hear that your visit with us was great! Thank you for the positive feedback!

Greg Melino

John M. on 09/16/2017
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"Routine Service/ Brake Job"
Satisfied. I enjoy doing business with Vision but prices for anything not covered under warranty are out of the world expensive. If not having free oil changes and a extended warranty I would not think for a minute to go there. Almost $400.00 for brake job (very expensive) and I ask it the pads are guaranteed/free replacement if needed. Response "Oh we don't do that here" If I wasn't preparing for a road trip I would said...I'll go some place else. It is a good thing for a car dealer ship/service to have a captive customer. I know I was a service writer in CA many years ago.
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 09/12/2017
Service Type: Repair
Review Created: 09/16/2017 04:50 PM
Greg M. at Vision Hyundai Henrietta responded on 09/18/2017

John,
  Thank you for the 5 star review!  We are pleased to hear that you were happy with the service we provided, and look forward to seeing you in the future.

 Greg Melino

Alice L. on 09/16/2017
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"I would say the people!"
Yes
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/09/2017
Service Type: Maintenance
Review Created: 09/16/2017 08:57 AM
Greg M. at Vision Hyundai Henrietta responded on 09/16/2017

Alice, 
Thank you for the five star review! We are glad to hear that you recieved efficent service during your visit with us! We look forward to seeing you in the future. 

Greg Melino 

Mark L. on 09/16/2017
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"Good service"
Everything done right the 1st time.
Vehicle: 2014 Hyundai Accent
Category: Service
Service Date: 09/09/2017
Service Type: Maintenance
Review Created: 09/16/2017 06:20 AM
Greg M. at Vision Hyundai Henrietta responded on 09/16/2017

Mark,
  Thank you for the 5 star review!  We are pleased to hear that you were happy with the service we provided, and look forward to seeing you in the future.

Greg Melino

Todd S. on 09/16/2017
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"Customer for Life"
Great service in a timely fashion. All I ask for.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 09/08/2017
Service Type: Maintenance
Review Created: 09/16/2017 04:09 AM
Greg M. at Vision Hyundai Henrietta responded on 09/16/2017

Todd,
  Thank you for the 5 star review!  We are pleased to hear that you were happy with the service we provided, and look forward to seeing you in the future.

Greg Melino

Michael B. on 09/15/2017
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"Recall Notice"
Convenient, clean, courteous
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 09/13/2017
Service Type: Repair
Review Created: 09/15/2017 03:33 PM
Greg M. at Vision Hyundai Henrietta responded on 09/16/2017

Michael,
  Thank you for the 5 star review!  We are pleased to hear you were happy with the service we provided, and we look forward to seeing you in the future.

Greg Melino

Alexandra S. on 09/15/2017
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"Great Dealership"
Amazing customer service
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/13/2017
Service Type: Maintenance
Review Created: 09/15/2017 11:59 AM
Greg M. at Vision Hyundai Henrietta responded on 09/15/2017

Alexandra,
Thank you for the five star review! We are glad to hear your visit was great and we look forward to seeing you in the future.

Greg Melino

Marilyn L. on 09/14/2017
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"They listen!"
Service has always been done in a timely and efficient manner. But last time I filled out a survey, I mentioned how the cashier was less than friendly and attentive. But this visit, I was thanked genuinely and given a nice smile to take home. Well done, Vision. Thanks for listening!
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 09/12/2017
Service Type: Maintenance
Review Created: 09/14/2017 06:13 PM
Greg M. at Vision Hyundai Henrietta responded on 09/15/2017

Marilyn,
  Thank you for 5 star review!  We are glad to hear your visit with us was pleasant, and we look forward to seeing you in the future.

Greg Melino

TYLER C. on 09/13/2017
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"Great service and sales"
Would chose no other dealer
Vehicle: 2016 Hyundai Genesis
Category: Service
Service Date: 08/31/2017
Service Type: Repair
Review Created: 09/13/2017 11:18 AM
Greg M. at Vision Hyundai Henrietta responded on 09/13/2017

Tyler, 
  Thank you for the 5 star review!  We are honored to have you as Vision Customer, and look forward to seeing you in the future.
 
Greg Melino
Genesis service director 

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