ReScore Reviews™ (19)

ReScore
Overall Rating 4.63158/5Overall Rating 4.63158/5Overall Rating 4.63158/5Overall Rating 4.63158/5rating 4.63158
Original
Overall Rating 2.31579/5Overall Rating 2.31579/5rating 2.31579rating 2.31579rating 2.31579
95% Would Recommend
100% Business Response
Latest Review about 10 hours ago
Verified Customer on 09/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Auto Service"
Thank you!
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 09/21/2017
Service Type: Maintenance
Review Created: 09/25/2017 11:35 AM
David S. at Waikem Hyundai responded on 09/25/2017

Thank you for responding.  We value feedback from our Waikem Hyundai Family!  It was my pleasure to help you on this visit.  If you need anything at all, please let me know.  I look forward to your next visit.

John Pope
Waikem Hyundai

Penny P. on 09/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"excellant"
Service was excellant.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 09/21/2017
Service Type: Maintenance
Review Created: 09/25/2017 10:50 AM
David S. at Waikem Hyundai responded on 09/25/2017

Penny,
Thank you for your response.  We value our customers as one of our Waikem Hyundai Family.  We also value their feedback. It was my pleasure to help you on this visit.  If you need anything at all, please let me know.  I look forward to your next visit.

John Pope
Waikem Hyundai

Grant G. on 09/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The People"
Waikem always gets the job done.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 09/18/2017
Service Type: Repair
Review Created: 09/25/2017 04:03 AM
David S. at Waikem Hyundai responded on 09/25/2017

Grant,
Thank you for your response.  It was my pleasure to help you on this visit.  As part of our Waikem Hyundai Family, it is always good to hear from you.  If you need anything, please let me know.  I look forward to your next visit.

Charlie Minner
Waikem Hyundai

Verified Customer on 09/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Nice job"
Everything completed as promised
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 09/15/2017
Service Type: Maintenance
Review Created: 09/24/2017 07:18 AM
David S. at Waikem Hyundai responded on 09/25/2017

Thank you for responding.  It was my pleasure to help you on this visit.  If I can help with anything at all, please let me know. I look forward to your next visit.

Charlie Minner
Waikem Hyundai

Deborah B. on 09/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Close to home."
Had sonatas for the past 17 years. No problem getting appts when want them.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 09/16/2017
Service Type: Maintenance
Review Created: 09/24/2017 06:39 AM
David S. at Waikem Hyundai responded on 09/25/2017

Deborah,
Thank you for responding and being a loyal Waikem Hyundai customer.  It was my pleasure to help you on this visit.  If you need anything, please let me know.  I look forward to your next visit.

Charlie Minner
Waikem Hyundai

Elise F. on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Convenient and cordial"
Yes
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 09/20/2017
Service Type: Repair
Review Created: 09/22/2017 01:42 PM
David S. at Waikem Hyundai responded on 09/22/2017

Elise,
Thank you for responding.  It was my pleasure to help you on this visit.  We value each customer as part of our Hyundai Family.  I look forward to your next visit. PLease let me know if you need anything at all.

Charlie Minner
Waikem Hyundai

Margaret M. on 09/22/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"N/a"
They are nice.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 09/13/2017
Service Type: Maintenance
Review Created: 09/22/2017 06:55 AM
David S. at Waikem Hyundai responded on 09/22/2017

Margaret, 
Thank you for responding.  Please stop in and let me take a look at the smudge.  We have cleaners specifically made for those items and we normally find and remove any smudges, if they happen, before returning cars to their owners.  I look forward to resolving this issue for you.

John Pope
Waikem Hyundai

Richard K. on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"richard kramer"
excellent service
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 09/19/2017
Service Type: Maintenance
Review Created: 09/22/2017 02:53 AM
David S. at Waikem Hyundai responded on 09/22/2017

Richard,
Thank you for responding.  We value our customers as part of our Hyundai family and appreciate the feedback provided by them.  It was my pleasure to help you on this visit.  If you need anything at all, please let me know.  I look forward to your next visit.

Charlie Minner
Waikem Hyundai

Kenneth C. on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service"
Good service
Vehicle: 2004 Hyundai Santa Fe
Category: Service
Service Date: 09/19/2017
Service Type: Repair
Review Created: 09/21/2017 11:34 AM
David S. at Waikem Hyundai responded on 09/21/2017

Ken,
Thank you for responding.  It was my pleasure to help you on this visit.  We feel all our customers are part of our Hyundai Family.  If you need anything at all, please let me know.  I look forward to your next visit.

John Pope
Waikem Hyundai

DOUGLAS H. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"On top of it!"
Great, fast and friendly service!
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/18/2017
Service Type: Maintenance
Review Created: 09/20/2017 11:36 AM
David S. at Waikem Hyundai responded on 09/20/2017

Doug,
Thank you for your response.  It was my pleasure to help you on this visit.  We value you as one of our Waikem Hyundai family members.  If you need anything at all, please let me know.  I look forward to your next visit.

Charlie Minner
Waikem Hyundai

Cynthia P. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"God job!!"
Thwy dova great job and thevpeople are great!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/15/2017
Service Type: Maintenance
Review Created: 09/20/2017 09:31 AM
David S. at Waikem Hyundai responded on 09/20/2017

Cynthia,
Thank you for your response.  We feel all our customers are part of our Waikem Hyundai Family and I am glad that comes through.  It was my pleasure to help you on this visit.  If you need anything at all, please let me know.  I look forward to helping you on your next visit.

Charlie Minner
Waikem Hyundai

Linda S. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always very helpful and lets me know exactly what is going on with my car."
Yes and I have
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 09/09/2017
Service Type: Maintenance
Review Created: 09/18/2017 12:32 PM
David S. at Waikem Hyundai responded on 09/18/2017

Linda,
Thank you for your response and kind words.  We value our customers as part of our Hyundai Family.  It was my pleasure to help you on this visit.  If I can help you with anything, please let me know.  I look forward to helping you on your next visit.

John Pope
Waikem Hyundai

Cornellius R. on 09/16/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Quick service"
Staff are informative and friendly
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 09/11/2017
Service Type: Maintenance
Review Created: 09/16/2017 05:22 PM
David S. at Waikem Hyundai responded on 09/18/2017

Cornellius,
Thank you for your response and kind words.  We feel every customer is part of our Hyundai Family and want to make sure we keep you informed and treat you as family.  I am glad that came through.  It was my pleasure to help you on this visit.  If you need anything, please let me know.  I look forward to your next visit.

Charlie Minner
Waikem Hyundai

William G. on 09/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Outstanding Service"
they did an awesome job and they keep you informed.
Vehicle: 2014 Hyundai Sonata Hyb
Category: Service
Service Date: 09/08/2017
Service Type: Maintenance
Review Created: 09/16/2017 12:31 PM
David S. at Waikem Hyundai responded on 09/18/2017

William,
Thank you for responding and your kind words.  We value each customer and feel they are part of our growing Hyundai Family.  Your time is valuable and we work to make sure to stay in communication regarding your vehicle repairs.  It was my pleasure to help you on this visit.  If you need anything, please let me know.  

Charlie Minner
Waikem Hyundai

David G. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"SERVICE WITH A SMILE"
YES
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 09/13/2017
Service Type: Maintenance
Review Created: 09/15/2017 07:14 PM
David S. at Waikem Hyundai responded on 09/18/2017

David,
Thank you for your response.  We feel every customer is part of our Hyundai Family.  I am glad it came through.  It was my pleasure to help you on this visit.  If you need anything, please let me know.  I look forward to your next visit.

Charlie Minner
Waikem Hyundai

Verified Customer on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Courteous-Clean-Competent."
Title say it all.
Vehicle: 2012 Hyundai Accent
Category: Service
Service Date: 09/13/2017
Service Type: Maintenance
Review Created: 09/15/2017 02:49 PM
David S. at Waikem Hyundai responded on 09/15/2017

Thank you for responding.  It was my pleasure to help you on this visit.  If you need anything at all, please let me know.  I look forward to your next visit.

Charlie Minner
Waikem Hyundai

Gary R. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service with a smile and a great attitude."
The service person was ready for me to arrive. I was greeted upon my arrival. The work to be done was explained to me; the estimated time for completion was set and met. I was asked if I had any questions or concerns. I am very happy with the way I was treated.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/07/2017
Service Type: Repair
Review Created: 09/15/2017 01:46 PM
David S. at Waikem Hyundai responded on 09/15/2017

Gary,
Thank you for your response.  We do value all our clients and feel they are part of our Hyundai Family.  I am glad our concern for your time was evident.  It was my pleasure to help you on this visit.  If you need anything at all, please feel free to let me know.  I look forward to your next visit.

Charlie Minner
Waikem Hyundai

Verified Customer on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Routine oil change"
Fast/efficient service.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 09/12/2017
Service Type: Repair
Review Created: 09/15/2017 06:44 AM
David S. at Waikem Hyundai responded on 09/15/2017

Thank you for your response.  It was my pleasure to help you on this visit.  If you need anything, please let me know. I look forward to your next visit.

Charlie Minner
Waikem Hyundai

Michael M. on 09/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"done"
done
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 09/07/2017
Service Type: Maintenance
Review Created: 09/14/2017 05:48 PM
David S. at Waikem Hyundai responded on 09/15/2017

Mike,
Thank you for your response.  It was my pleasure to help you on this visit.  If you need anything, please let me know. I look forward to your next visit.

Charlie Minner
Waikem Hyundai

Chuck J. on 09/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"13 Veloster ReMix"
Everyone was very nice and work was done quickly!
Vehicle: 2013 Hyundai Veloster
Category: Service
Service Date: 09/12/2017
Service Type: Repair
Review Created: 09/14/2017 04:17 PM
David S. at Waikem Hyundai responded on 09/15/2017

Chuck,
Thank you for your response.  We value your time and I am glad we were able to provide prompt service. If you need anything at all, please let me know.  I look forward to your next visit.

John Pope
Waikem Hyundai

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