ReScore Reviews™ (18)

ReScore
Overall Rating 4.61111/5Overall Rating 4.61111/5Overall Rating 4.61111/5Overall Rating 4.61111/5rating 4.61111
Original
Overall Rating 2.33333/5Overall Rating 2.33333/5rating 2.33333rating 2.33333rating 2.33333
95% Would Recommend
100% Business Response
Latest Review about 10 hours ago
Teresa S. on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great employees"
Very happy with my Santa Fe and also your employees! Without good employees you have nothing! Very well satisified!
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 08/14/2017
Service Type: Repair
Review Created: 08/16/2017 05:27 PM
Verified Customer on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Work was complete and on time. I didn't purchase my vehicle there, but will definitely take it back for service.
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 08/14/2017
Service Type: Repair
Review Created: 08/16/2017 01:28 PM
David S. at Waikem Hyundai responded on 08/16/2017

Thank you for your response.  We value your comments and will share them with everyone here.  It was my pleasure to help you on this visit.  If you need anything, please let me know.  I look forward to your next visit.

Charlie Minner
Waikem Hyundai

Patrica M. on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast! Thorough!"
I was in and out in less than 20 minutes,
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 08/14/2017
Service Type: Repair
Review Created: 08/16/2017 11:42 AM
David S. at Waikem Hyundai responded on 08/16/2017

Thank you for responding.  We have been working on express service and are glad to hear we succeeded!  It was my pleasure  to help you on this visit.  If you need anything, please let me know.  I look forward to your next visit.

Charlie Minner
Waikem Hyundai

David S. at Waikem Hyundai responded on 08/16/2017

Once again,  Thank you for responding.  

Charlie Minner
Waikem Hyundai

Verified Customer on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Cuatomer care"
yes
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 08/14/2017
Service Type: Repair
Review Created: 08/16/2017 11:12 AM
David S. at Waikem Hyundai responded on 08/16/2017

Thank you for  your response.  It was my pleasure to help you on this visit.  If you need anything at all, please let me know.  I look forward to your next visit.

Charlie Minner
Waikem Hyundai

Vicki T. on 08/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Care about you like family"
I can stop by with questions or issues anytime and am always treated like a family member.Charlie has been good to us and our car.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 08/09/2017
Service Type: Repair
Review Created: 08/13/2017 10:15 AM
David S. at Waikem Hyundai responded on 08/14/2017

Vicki,
Thanks for your response.  It is always a pleasure to help you.  Feel free to ask what ever you need.  I look forward to your next visit.  John Pope here is also a great resource and we both look forward helping you again.

Charlie Minner
Waikem Hyundai

Patricia C. on 08/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Sante Fe"
They did an excellent job, timely and efficient.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 08/08/2017
Service Type: Repair
Review Created: 08/13/2017 05:10 AM
David S. at Waikem Hyundai responded on 08/14/2017

Patricia,
Thank you for your response.  We have been working on our timliness and it is good to see it is working! If you need anything, please let me know.  I look forward to your next visit.

Charlie Minner
Waikem Hyundai

Verified Customer on 08/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"waikem"
always take my car there for service
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 07/26/2017
Service Type: Maintenance
Review Created: 08/12/2017 03:48 AM
David S. at Waikem Hyundai responded on 08/14/2017

Thank you for your response and being a loyal Waikem Customer.  It was my pleasure to help you on this visit.  If you need anything at all, please let me know.  I look forward to  your next visit.

John Pope
Waikem Hyundai

Verified Customer on 08/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and good employees"
Everyone is extremely nice, knowledgeable and interested in pleasing clients
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/08/2017
Service Type: Repair
Review Created: 08/11/2017 05:05 PM
David S. at Waikem Hyundai responded on 08/14/2017

Thank you for your feedback.  We try to concentrate on your needs as well as your vehicle and it is good to see that comes through.  It was my pleasure to help you on this visit.  If you need anything or have any questions, please let me know.  I look forward to your next visit.

Charlie Minner
Waikem Hyundai

GLEN N. on 08/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellence"
Good service. Friendly staff.
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 08/09/2017
Service Type: Repair
Review Created: 08/11/2017 02:38 PM
David S. at Waikem Hyundai responded on 08/14/2017

Glen,
Thank you for your response.  It was my pleasure to help you on this visit.  I am glad you found us to be friendly and accomodating.  If you need anything, please let me know.  I look forward to your next visit.

Charlie Minner
Waikem Hyundai

Verified Customer on 08/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service."
The people working there are the best!
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 08/08/2017
Service Type: Repair
Review Created: 08/10/2017 02:00 PM
David S. at Waikem Hyundai responded on 08/10/2017

Thank you for your response.  It was my pleasure to help you on this visit.  If you need anything, please let me know.  I look forward to your next visit.

Charlie Minner
Waikem Hyundai

Patricia H. on 08/10/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service was fast"
Would recommend to a friend and also recommend owning a hyundai.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 08/08/2017
Service Type: Repair
Review Created: 08/10/2017 12:39 PM
David S. at Waikem Hyundai responded on 08/10/2017

Thank you for your response.  It was my pleasure to help you on this visit.  If I can help with anything at all, please let me know.  I look forward to your next visit.

Charlie Minner
Waikem Hyundai

Geoffrey D. on 08/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always spot on"
We always take the Sonata to Waikem for service and it is always quick, well- done, and reasonably price. Good quality!
Vehicle: 2011 Hyundai Sonata Hyb
Category: Service
Service Date: 08/08/2017
Service Type: Maintenance
Review Created: 08/10/2017 10:38 AM
David S. at Waikem Hyundai responded on 08/10/2017

Geoffrey,
Thank you for responding.  It was my pleasure to help you on this visit.  If you need anything at all, please let me know.  I look forward to your next visit.

Charlie Minner
Waikem Hyundai

Angela M. on 08/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Never takes long for an oil change and the staff are always great!!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 08/07/2017
Service Type: Maintenance
Review Created: 08/09/2017 11:55 AM
David S. at Waikem Hyundai responded on 08/09/2017

Angela,
It is great to hear from you!  I enjoyed helping you on this visit.  If I can do anything at all for you, please let me know.  I look forward to your next visit.

Brendan Flynn
Waikem Hyundai

David S. at Waikem Hyundai responded on 08/09/2017

Thank you for your feedback.  It was great to hear from you.  Let me know if I can help in any way.

Brendan Flynn
Waikem Hyundai

Verified Customer on 08/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome service!"
Charlie is awesome, and always super helpful as well as knowledgeable!
Vehicle: 2011 Hyundai Accent
Category: Service
Service Date: 08/07/2017
Service Type: Maintenance
Review Created: 08/09/2017 11:11 AM
David S. at Waikem Hyundai responded on 08/09/2017

Thank you for  your response and kind words.  It is always a pleasure to help you.  If you need anything or need to reach me, please call.  I look forward to your next visit.

Charlie Minner
Waikem Hyundai

Valerie R. on 08/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Valerie R"
The service man also told me there was a recall for a part on my seatbelt. He replaced it along with the oil change.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 07/31/2017
Service Type: Repair
Review Created: 08/08/2017 02:03 PM
David S. at Waikem Hyundai responded on 08/08/2017

Valerie,
Thank you for responding.  I am glad we were able to take care of the recall for you while you were here.  If you need anything in the days ahead, please call.  I look forward to your next visit.

Charlie Minner
Waikem Hyundai

Amanda B. on 08/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great place for service"
Have been getting my oil changed here since I bought the car
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 08/03/2017
Service Type: Maintenance
Review Created: 08/07/2017 01:41 PM
David S. at Waikem Hyundai responded on 08/07/2017

Amanda,
Thank you for responding.  It is always a pleasure to help you.  If you need anything, please let me know.  I look forward to your next visit.

John Pope
Waikem Hyundai

Verified Customer on 08/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service, friendly, professional"
The service personnel were friendly, professional. Explained all work and answered all questions so I could understand.
Vehicle: 2010 Hyundai Azera
Category: Service
Service Date: 08/03/2017
Service Type: Repair
Review Created: 08/07/2017 11:32 AM
David S. at Waikem Hyundai responded on 08/07/2017

Thank you for responding.  It was good to hear you got the answers you needed. It was my pleasure to help you on this visit.  If you need anything, please call.  I look forward to your next visit.

John Pope
Waikem Hyundai

MEGAN B. on 08/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"n/a"
n/a
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 07/31/2017
Service Type: Repair
Review Created: 08/07/2017 04:16 AM
David S. at Waikem Hyundai responded on 08/07/2017

Thank you for taking the time to respond.  It was my pleasure to help you on this visit.  If you need anything, please call.  I look forward to your next visit.

Charlie Minner
Waikem Hyundai

Roger F. on 08/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Highly recommend"
Did everything in their power to get me into my new vehicle !
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 07/22/2017
Service Type: Maintenance
Review Created: 08/06/2017 05:22 PM
David S. at Waikem Hyundai responded on 08/07/2017

Roger,
Thank you for responding. We value your feedback.  It was my pleasure to help you on this visit.  If you need anything at all, please call.  I look forward to your next visit.

Charlie Minner
Waikem Hyundai

Judith F. on 08/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service "
Yep
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 08/01/2017
Service Type: Repair
Review Created: 08/06/2017 12:45 PM
David S. at Waikem Hyundai responded on 08/07/2017

Judith,
I appreciate your response.  It was a pleasure to help you on this visit.  If you need anything at all, please let me know.  I look forward to your next visit.

Charlie Minner
Waikem Hyundai

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