ReScore Reviews™ (18)

ReScore
Overall Rating 4.61111/5Overall Rating 4.61111/5Overall Rating 4.61111/5Overall Rating 4.61111/5rating 4.61111
Original
Overall Rating 2.33333/5Overall Rating 2.33333/5rating 2.33333rating 2.33333rating 2.33333
95% Would Recommend
100% Business Response
Latest Review about 12 hours ago
Verified Customer on 06/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service people"
Service technicians always greet you and make you feel that they want to help you. They have always done a great job. The work was done in the time they told me it would be done.
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 06/20/2017
Service Type: Maintenance
Review Created: 06/22/2017 05:41 PM
Verified Customer on 06/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service "
The service was excellent.
Vehicle: 2015 Hyundai Sonata Hyb
Category: Service
Service Date: 06/20/2017
Service Type: Repair
Review Created: 06/22/2017 11:35 AM
Verified Customer on 06/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Waikem Hyundai provides good service"
All the people we deal with there are friendly and communicate well. The service they provide is knowledgeable and competent. My only regret is that they are far from our home, and there are times when we cannot travel that far for service.
Vehicle: 2007 Hyundai Sonata
Category: Service
Service Date: 06/20/2017
Service Type: Maintenance
Review Created: 06/22/2017 11:17 AM
Verified Customer on 06/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Friendly staff, quick service
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 06/19/2017
Service Type: Maintenance
Review Created: 06/21/2017 10:29 AM
David S. at Waikem Hyundai responded on 06/21/2017

Thank you for your response.  It was my pleasure to help you on this visit.  If you need anything at all, please call.  I look forward to helping you on your next visit.

John Pope
Waikem Hyundai

Annette M. on 06/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly service "
Charlie Minner does a great job of getting us in and out. Does thorough check of everything initially. Explains extra services needed well. Liked the cookie at the end of the service! Waiting area comfortable and clean.
Vehicle: 2006 Hyundai Tucson
Category: Service
Service Date: 06/16/2017
Service Type: Maintenance
Review Created: 06/20/2017 04:33 PM
David S. at Waikem Hyundai responded on 06/21/2017

Annette,
Thanks for your kind words.  It was my pleasure to help you on this visit.  If you need anything at all, please call.  I look forward to your next visit.

Charlie Minner
Waikem Hyundai

Charles Z. on 06/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Dealer"
The people that work at the Dealer. They listen to what you have to say with a smile
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 06/17/2017
Service Type: Maintenance
Review Created: 06/20/2017 03:07 PM
David S. at Waikem Hyundai responded on 06/21/2017

Charles,
Thank you for your response.  We value your input and will share it with everyone here.   It was my pleasure to help you on this visit.  If you need anything, please call.  I look forward to seeing you on your next visit.

Charlie Minner
Waikem Hyundai

Maurice L. on 06/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Knowledge of my auto's needs."
I always get a complete cover of my cars condition and needs.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 06/15/2017
Service Type: Repair
Review Created: 06/20/2017 07:11 AM
David S. at Waikem Hyundai responded on 06/20/2017

Maurice,
Thank you for your response.  We always want to help you look after your car to ensure your reliability and safety.  It was my pleasure to help you on this visit.  Please let me know if you need anything.  I look forward to your next visit.

John Pope
Waikem Hyundai

Helen H. on 06/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"i can depend on them to report on any upcoming inspections needed"
eaxcellent
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 06/15/2017
Service Type: Maintenance
Review Created: 06/20/2017 01:22 AM
David S. at Waikem Hyundai responded on 06/20/2017

Helen,
Thank you for your response. It was my pleasure to help you on this visit. If you need anything at all, please call.  I look forward to your next visit.

Charlie Minner
Waikem Hyundai

Verified Customer on 06/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Outstanding service!"
A great place to service you vehicle! Friendly staff and minimal wait time!
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 06/14/2017
Service Type: Repair
Review Created: 06/19/2017 04:35 PM
David S. at Waikem Hyundai responded on 06/19/2017

Thank you for your response.   It was my pleasure to help you on this visit.  If you need anything at all, please call.  I look forward to your next visit.

John Pope
Waikem Hyundai

Sandra B. on 06/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people! They make you feel comfortable and do not make me, a woman, feel silly about any questions I may ask. You know how that goes in most car dealerships....lol!"
Good service, good people, good waiting area.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 06/14/2017
Service Type: Maintenance
Review Created: 06/16/2017 06:53 PM
David S. at Waikem Hyundai responded on 06/19/2017

Sandra,
Thank you for  your response.  It was my pleasure to help you on this visit.  If you need anything, please call.  I look forward to your next visit.

John Pope
Waikem Hyundai

Mary J. on 06/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Everyone is friendly, efficient, and concerned about the customer. I waited the extra hour because they had found things that needed attention other than the recalls."
I am very pleased with Waikem Hyuandi. The reason I would not go for routine maintenance is because I live approx. 1 1/2 hours away. I will go there if routine maintenance coincides with other reasons.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 06/14/2017
Service Type: Repair
Review Created: 06/16/2017 12:01 PM
David S. at Waikem Hyundai responded on 06/16/2017

Mary,
Thank you for your response.  It was my pleasure to help you on this visit.  If you need anything at all, please call.  I look forward to helping you on your next visit.

Charlie Minner
Waikem Hyundai

Verified Customer on 06/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great Customer Service"
Charlie is great!
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 06/13/2017
Service Type: Maintenance
Review Created: 06/16/2017 09:02 AM
David S. at Waikem Hyundai responded on 06/16/2017

Thank you for responding. It was my pleasure to help you on this visit. If you need anything, please let me know.  I look forward to your next visit.

Charlie Minner
Waikem Hyundai

MARCIA F. on 06/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They never disappoint me!"
I have been a customer of Waikem Hyundai for about 7 years and expect to continue. Though some of the personnel have changed, they continue to be very helpful. I have even brought my son over after he bought a used Hyundai from a different dealer and they helped with a problem the other dealer could not fix. They are all very professional and still make me feel like a valuable customer. Thank you Charlie, Vaughn and Donnie...and the other "behind the scenes" staff.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 06/13/2017
Service Type: Maintenance
Review Created: 06/15/2017 11:39 AM
David S. at Waikem Hyundai responded on 06/16/2017

Marcia,
Thank you for your response.  It is always a pleasure to help you.  If you need anything at all, please call.  I look forward to your next visit.

Charlie Minner
Waikem Hyundai

Walt B. on 06/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Job done right"
Charlie always makes sure all work is done right & timely
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 06/08/2017
Service Type: Repair
Review Created: 06/15/2017 04:11 AM
David S. at Waikem Hyundai responded on 06/15/2017

Walt, 
Thank you for your response.  It was my pleasure to help you on this visit.  I know Charlie also enjoys helping you.  If you need anything, please call.  I look forward to your next visit.

John Pope
Waikem Hyundai

Timothy P. on 06/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service on my car"
Always good and fast quality service
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 06/09/2017
Service Type: Repair
Review Created: 06/13/2017 09:28 PM
David S. at Waikem Hyundai responded on 06/14/2017

Tim,
Thank you for responding.  It was my pleasure to help you on this visit.  If you need anything at all, please call.  I look forward to your next visit.

John Pope
Waikem Hyundai

Verified Customer on 06/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service!"
I have been using Waikem Hyundai Car Care for several years. I always receive excellent & honest service. Everyone is friendly and very accommodating. They service my on time every time!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 06/08/2017
Service Type: Maintenance
Review Created: 06/13/2017 06:34 AM
David S. at Waikem Hyundai responded on 06/14/2017

Thank you for your response.  It was my pleasure to help you on this visit.  If you need anything, please call.  I look forward to your next visit!

Charlie Minner
Waikem Hyundai

CHARLES G. on 06/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"It's that good..."
They do it right, quickly, and friendly.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 06/08/2017
Service Type: Maintenance
Review Created: 06/12/2017 05:00 PM
David S. at Waikem Hyundai responded on 06/13/2017

Charles,
Thank you for responding.  It was my pleasure to help you on this visit.  If you need anything at all, please call. I look forward to your next visit.

John Pope
Waikem Hyundai

Nicholas D. on 06/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"5 Star Service!!! "
Highly recommended service dept. If you are not happy with your dealership take a look at Waikem in North Canton.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 06/08/2017
Service Type: Maintenance
Review Created: 06/12/2017 12:10 PM
David S. at Waikem Hyundai responded on 06/12/2017

Nick,
Thank you for your response.  It was truly a pleasure to help you on this visit.  If I can help you with anything at all, please call.  I look forward to your next visit.

Charlie Minner
Waikem Hyundai

Ryan S. on 06/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Employees"
Friendly employees and faster than expected service for my 30,000 mile checkup
Vehicle: 2013 Hyundai Accent
Category: Service
Service Date: 06/05/2017
Service Type: Maintenance
Review Created: 06/10/2017 05:40 PM
David S. at Waikem Hyundai responded on 06/12/2017

Ryan,
It was my pleasure to help you on this visit.  I will share your comments with the team.  If you need anything at all, please call.  I look forward to your next visit.

Charlie Minner
Waikem Hyundai

Lowell B. on 06/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The Employees"
Excellent care
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 06/01/2017
Service Type: Maintenance
Review Created: 06/09/2017 04:49 AM
David S. at Waikem Hyundai responded on 06/09/2017

Lowell,
Thank you for your response.  It was my pleasure to help you on this visit.  If you need anything, please call.  I look forward to your next visit.

Charlie Minner
Waikem Hyundai

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