ReScore Reviews™ (38)

ReScore
Overall Rating 3.5263153/5Overall Rating 3.5263153/5Overall Rating 3.5263153/5rating 3.5263153rating 3.5263153
Original
Overall Rating 2.10526/5Overall Rating 2.10526/5rating 2.10526rating 2.10526rating 2.10526
92% Would Recommend
100% Business Response
Latest Review about 7 hours ago
JOAN B. on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Timely work "
Work done in a timely manner
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/20/2017
Service Type: Repair
Review Created: 09/22/2017 01:47 PM
Tim T S., West Broad Hyundai Parts & Service Manager at West Broad Hyundai responded on 09/22/2017

Thank you for reviewing our service dept.

Florence S. on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Top of the hill"
The people in the service department . Very clean waiting room
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 09/19/2017
Service Type: Maintenance
Review Created: 09/21/2017 08:59 PM
Tim T S., West Broad Hyundai Parts & Service Manager at West Broad Hyundai responded on 09/22/2017

Thank you for reviewing our service dept.

Stan D. on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service department"
Once again. Great job
Vehicle: 2014 Hyundai Elantra Gt
Category: Service
Service Date: 09/19/2017
Service Type: Maintenance
Review Created: 09/21/2017 11:58 AM
Tim T S., West Broad Hyundai Parts & Service Manager at West Broad Hyundai responded on 09/21/2017

Thank you for the review.

MYRA W. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best Company"
I am pleased with all services provided to my by this dealership
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 09/15/2017
Service Type: Repair
Review Created: 09/20/2017 09:04 PM
Tim T S., West Broad Hyundai Parts & Service Manager at West Broad Hyundai responded on 09/21/2017

Thank you for reviewing our service team

Carol C. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Customer Service Excellent Ease of Scheduling and Prompt Service
Vehicle: 2011 Hyundai Azera
Category: Service
Service Date: 09/18/2017
Service Type: Maintenance
Review Created: 09/20/2017 08:54 PM
Tim T S., West Broad Hyundai Parts & Service Manager at West Broad Hyundai responded on 09/21/2017

Thank you for reviewing our service team.

Deborah F. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and speedy service"
I would recommend this business to a friend
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 09/18/2017
Service Type: Repair
Review Created: 09/20/2017 03:10 PM
Tim T S., West Broad Hyundai Parts & Service Manager at West Broad Hyundai responded on 09/21/2017

Thank you for your review.

Verified Customer on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Great Service
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 09/18/2017
Service Type: Repair
Review Created: 09/20/2017 01:45 PM
Tim T S., West Broad Hyundai Parts & Service Manager at West Broad Hyundai responded on 09/20/2017

Thank you for the great review.

Brian T. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service was awesome"
the service manager is awesome (Tim)
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 09/18/2017
Service Type: Maintenance
Review Created: 09/20/2017 12:02 PM
Tim T S., West Broad Hyundai Parts & Service Manager at West Broad Hyundai responded on 09/20/2017

Thank you for the great review,

Verified Customer on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
I like the service dept and its clean waiting area with excellent coffee ..
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 09/15/2017
Service Type: Repair
Review Created: 09/19/2017 03:00 PM
Tim T S., West Broad Hyundai Parts & Service Manager at West Broad Hyundai responded on 09/20/2017

Thank you for the great review.

Charles T. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"A Job Well Done"
I have no problems with the service . Well done and a cleaned car returned to me. Good service.
Vehicle: 2012 Hyundai Genesis
Category: Service
Service Date: 09/11/2017
Service Type: Maintenance
Review Created: 09/18/2017 04:41 PM
Tim T S., West Broad Hyundai Parts & Service Manager at West Broad Hyundai responded on 09/19/2017

Thank you for taking the time to review our service team.

Alvin R. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Their service sells their cars."
Wasn't sure about whether or not I'd have to replace a tire I thought was cut too deeply to drive safely so I called my service advisor, made an appointment for the same day, and he checked to see if he had in stock what I might need. As a result, the problem was taken care of and I was given a fair price. Can't ask for more.
Vehicle: 2009 Hyundai Sonata
Category: Service
Service Date: 09/14/2017
Service Type: Maintenance
Review Created: 09/18/2017 12:22 PM
Tim T S., West Broad Hyundai Parts & Service Manager at West Broad Hyundai responded on 09/19/2017

Thank you for taking the time to review our service team.

Patricia B. on 09/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"It's like family!"
Always great work! Thorough! Personable!
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 09/12/2017
Service Type: Maintenance
Review Created: 09/17/2017 07:49 PM
Tim T S., West Broad Hyundai Parts & Service Manager at West Broad Hyundai responded on 09/17/2017

Thank you so much for taking the time to review our service dept.

Kristen L. on 09/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great dealership, service department and customer service"
I bought my first car from West Broad Hyundai and I don't go anywhere else to get my vehicle serviced - it is a great dealership and the service department always gets service done in a timely manner. They always have the best customer service
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 09/12/2017
Service Type: Maintenance
Review Created: 09/17/2017 05:29 PM
Tim T S., West Broad Hyundai Parts & Service Manager at West Broad Hyundai responded on 09/17/2017

Thank you so much for taking the time to review our service dept.

Nilay S. on 09/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best Hyundai Service Center in Richmond"
I love this service center mainly with two reasons.
1. Best car care service
2. Very nice staff and very clean place
Vehicle: 2006 Hyundai Sonata
Category: Service
Service Date: 09/11/2017
Service Type: Maintenance
Review Created: 09/16/2017 07:19 PM
Tim T S., West Broad Hyundai Parts & Service Manager at West Broad Hyundai responded on 09/17/2017

Thank you so much for taking the time to review our service dept.

Verified Customer on 09/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Clean and comfortable waiting area"
Good service this time as last time wasn't the best
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 09/09/2017
Service Type: Maintenance
Review Created: 09/16/2017 12:04 PM
Tim T S., West Broad Hyundai Parts & Service Manager at West Broad Hyundai responded on 09/17/2017

Thank you so much for taking the time to review our service dept.

Barbara S. on 09/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good job WEST Broad Hyundai "
Thanks for a job done well.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/13/2017
Service Type: Repair
Review Created: 09/16/2017 12:39 AM
Tim T S., West Broad Hyundai Parts & Service Manager at West Broad Hyundai responded on 09/17/2017

Thank you so much for taking the time to review our service dept.

Alfred N. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"GOOD SERVICE"
EXCELLENT
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 09/12/2017
Service Type: Maintenance
Review Created: 09/15/2017 05:43 AM
Tim T S., West Broad Hyundai Parts & Service Manager at West Broad Hyundai responded on 09/15/2017

Thank you for reviewing us.

Verified Customer on 09/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Takes care of my car"
Keeps me informed of safety recalls
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/07/2017
Service Type: Repair
Review Created: 09/14/2017 05:05 PM
Tim T S., West Broad Hyundai Parts & Service Manager at West Broad Hyundai responded on 09/15/2017

Thank you for reviewing us.

Margaret A. on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service"
Good and efficient service
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 09/08/2017
Service Type: Repair
Review Created: 09/12/2017 06:30 PM
Tim T S., West Broad Hyundai Parts & Service Manager at West Broad Hyundai responded on 09/13/2017

Thank you for taking the time to review us.

Allied S. on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great service "
great service
Vehicle: 2015 Hyundai Santa Fe
Category: Service
Service Date: 09/09/2017
Service Type: Repair
Review Created: 09/12/2017 01:15 PM
Tim T S., West Broad Hyundai Parts & Service Manager at West Broad Hyundai responded on 09/13/2017

Thank you for taking the time to review us.

Displaying Review 1 - 20 of 1429 in total