West El Cajon Automotive & Transmission


Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

442 Reviews

98% Would Recommend
Latest Review 10 days ago
Danielle F. on 09/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Danielle said this business was very personable. They truly care about taking care of their customers and their vehicles. She has already recommended them to others.
Vehicle: Honda Civic Coupe
Category: Service
Service Date: 09/06/2017
Review Created: 09/11/2017
This review was collected via phone interview by Customer Research Inc.
Janice P. on 09/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent customer service!"
Bill helped me determine what needed to be done and what could wait. The tech got all of the work done by the time they told me it would be done.
Vehicle: Honda Accord Sdn
Service Date: 08/24/2017
Review Created: 09/07/2017 08:28 PM
Tim S. on 09/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Tim said the service was perfect.
Vehicle: Toyota Tundra
Category: Service
Service Date: 08/31/2017
Review Created: 09/06/2017
This review was collected via phone interview by Customer Research Inc.
Dennis S. on 08/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Dennis said he had a really good experience. They were very informative and they kept him updated.
Vehicle: GMC Sierra 3500
Category: Service
Service Date: 08/25/2017
Review Created: 08/28/2017
This review was collected via phone interview by Customer Research Inc.
Kevin D. on 08/28/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Kevin said this business charged him more than he expected. What he got out of it, he was satisfied with.
Vehicle: Ford F-150
Category: Service
Service Date: 08/23/2017
Review Created: 08/28/2017
This review was collected via phone interview by Customer Research Inc.
Casey K. on 08/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Casey said the business is amazing, and they finished quickly.
Vehicle: Honda Pilot
Category: Service
Service Date: 08/22/2017
Review Created: 08/25/2017
This review was collected via phone interview by Customer Research Inc.
Nancy U. on 08/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"transmission fluid service "
Excellent service and customer service
Vehicle: Honda Civic Coupe
Service Date: 08/17/2017
Review Created: 08/24/2017 08:58 AM
Bob U. on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Bob said he was really happy this business satisfied his request for repair. Bill is really good about getting his vehicles in and out quickly. They make him top priority and he appreciates that.
Vehicle: Chevrolet Silverado SS
Category: Service
Service Date: 08/11/2017
Review Created: 08/17/2017
This review was collected via phone interview by Customer Research Inc.
Ben M. on 08/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good Service"
Bill and the team got the job done quickly and professionally. I highly recommend them.
Vehicle: Ford Econoline
Service Date: 08/11/2017
Review Created: 08/14/2017 06:34 AM
Jolene W. on 08/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jolene said Bill was very nice.
Vehicle: Saturn Aura
Category: Service
Service Date: 08/10/2017
Review Created: 08/14/2017
This review was collected via phone interview by Customer Research Inc.
Christopher R. on 08/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Christopher's wife. She said this business was very knowledgeable and they did good work.
Vehicle: Toyota Corolla
Category: Service
Service Date: 08/04/2017
Review Created: 08/08/2017
This review was collected via phone interview by Customer Research Inc.
Elena M. on 07/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"You have the best people!"
First time using service center and couldnt be more happy with the work done on our car!
Vehicle: Hyundai Sonata
Service Date: 07/28/2017
Review Created: 07/29/2017 08:50 PM
Lou C. on 07/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service and polite staff"
Got my car done on time.
Vehicle: Kia Soul
Service Date: 07/24/2017
Review Created: 07/26/2017 02:06 AM
Robbie R. on 07/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Robbie said he got excellent service. They did a great job.
Vehicle: Honda Accord Sdn
Category: Service
Service Date: 07/21/2017
Review Created: 07/26/2017
This review was collected via phone interview by Customer Research Inc.
Levi M. on 07/22/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Levi said the service wasn't perfect but he would recommend them.
Vehicle: Ford Econoline Wagon
Category: Service
Service Date: 07/19/2017
Review Created: 07/22/2017
This review was collected via phone interview by Customer Research Inc.
Jerry S. on 07/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jerry said this business fixed the problem he had with his vehicle.
Vehicle: Ford Pickup
Category: Service
Service Date: 07/19/2017
Review Created: 07/22/2017
This review was collected via phone interview by Customer Research Inc.
Robert P. on 07/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Robert said the employees were polite. They finished servicing his vehicle when promised and he had no issues. He was happy to see the employees were nice and in a good mood.
Vehicle: Chevrolet Silverado SS
Category: Service
Service Date: 07/19/2017
Review Created: 07/22/2017
This review was collected via phone interview by Customer Research Inc.
Tawny B. on 07/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Tawny said the guys at this business were realistic and didn't cover any charges. She said they were very open of what was being done and what the cost was. They are very awesome.
Vehicle: Honda Civic Sdn
Category: Service
Service Date: 06/29/2017
Review Created: 07/21/2017
This review was collected via phone interview by Customer Research Inc.
Richard D. on 07/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Richard said he would recommend the business for service.
Vehicle: Lexus ES 330
Category: Service
Service Date: 06/30/2017
Review Created: 07/20/2017
This review was collected via phone interview by Customer Research Inc.
Earl C. on 07/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very courteous, caring, and supportive "
I appreciate Mr. Bill for trying every means possible to resolve my vehicle delima. I'm one with the Ford throttle body yellow wrench illuminating issues. Tried all process of illumination from short in wiring to change throttle body, to reprogram the computer. Each step seems to work and failed. The wrench still comes on and it appears I need a new computer module. This was discouraging but I praise the Lord Jesus for blessings me to pay what I did and I'm still thankful for the service provided. I still spoke good words to others about the service rendered to me in spite of. No regrets.
Vehicle: Ford Explorer
Service Date: 07/18/2017
Review Created: 07/19/2017 09:30 PM
Displaying Review 1 - 20 of 442 in total