West Escondido Automotive & Transmission


Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

54 Reviews

94% Would Recommend
Latest Review about 13 hours ago
Kathryn B. on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service for both car and customer "
Each time I come in, I am greeted promptly and have been able to get excellent service quickly. When my car is worked on I know it will be done right.
Vehicle: Hyundai Elantra
Service Date: 09/15/2017
Review Created: 09/21/2017 05:43 PM
Barry A. on 08/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Barry said this business did a good job. They were professional and they kept him updated.
Vehicle: Ford Explorer
Category: Service
Service Date: 07/26/2017
Review Created: 08/29/2017
This review was collected via phone interview by Customer Research Inc.
Carl R. on 08/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Carl said the employees were very responsive. They completed the service quickly. The service was well done, at a reasonable cost.
Vehicle: Ford Escape
Category: Service
Service Date: 08/14/2017
Review Created: 08/28/2017
This review was collected via phone interview by Customer Research Inc.
Sharon H. on 08/26/2017
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Rude service"
I felt belittled by the guy that helped me. I felt I was bothering him by being there and waiting in the waiting room. I have had better service in the past but not this time.
Vehicle: Toyota Camry
Service Date: 08/08/2017
Review Created: 08/26/2017 09:24 PM
Jeff W. on 08/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jeff said he is a long time customer of this business. They always take care of him.
Vehicle: Ford Focus
Category: Service
Service Date: 08/16/2017
Review Created: 08/25/2017
This review was collected via phone interview by Customer Research Inc.
Doug P. on 08/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great experience!"
Very satisfied with the work done on my car and will be a return customer. Thank you!
Vehicle: Ford Escape
Service Date: 08/07/2017
Review Created: 08/24/2017 10:01 AM
Joseph R. on 08/23/2017
Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"Jeep Grand Cherokee. Not happy"
First my Jeep was tested for fracked block or head gasket failure and my first call was to report how expensive an engine rebuild would cost. I brought the Jeep in to diagnose a high idle. Next the Idle Air Control Valve was inspected and needed replacement. The bill. $500. Wow. So I wasn't happy with either the block test or the bill for a replaced IACV.
Vehicle: Jeep Grand Cherokee
Service Date: 08/10/2017
Review Created: 08/23/2017 08:43 PM
Dave A. on 08/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I don,t know."
Service & competency.
Vehicle: Cadillac CTS
Service Date: 07/26/2017
Review Created: 08/23/2017 11:24 AM
Joe T. on 08/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Everybody seems to work together"
The people at the front desk great me by my first name. Not sure that your mechanic knows you by your first name.
Vehicle: Kia Soul
Service Date: 08/09/2017
Review Created: 08/23/2017 08:25 AM
Frankie C. on 08/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Passed my smog!"
I never have to worry when I bring my vehicle here. They are very thorough and get the job done! To top that off, their customer service is excellent! Thankyou gentlemen!
Vehicle: Hyundai Elantra
Service Date: 08/07/2017
Review Created: 08/22/2017 08:19 PM
Skip G. on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Skip said this business was very professional.
Vehicle: Ford Ranger
Category: Service
Service Date: 06/28/2017
Review Created: 08/17/2017
This review was collected via phone interview by Customer Research Inc.
Kendene T. on 08/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Kendene said this business was good and very helpful. They did everything she needed done.
Vehicle: Mercedes-Benz C-Class
Category: Service
Service Date: 06/23/2017
Review Created: 08/12/2017
This review was collected via phone interview by Customer Research Inc.
Christian W. on 08/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Christian said the work is awesome at the business. Raymond is knowledgeable, and he did a good job.
Vehicle: Toyota Tacoma
Category: Service
Service Date: 06/27/2017
Review Created: 08/12/2017
This review was collected via phone interview by Customer Research Inc.
Phil M. on 08/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Phil said it was an emergency situation and they were courteous. The owner was very helpful. They did everything they said they would do. It was an extremely good job.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 06/23/2017
Review Created: 08/12/2017
This review was collected via phone interview by Customer Research Inc.
Emilee T. on 07/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Emilee said the service was really good. The employees were helpful, friendly, straightforward with prices and made sure she was happy with everything. When the price was higher than the estimate they called her to make sure it was okay.
Vehicle: Lexus IS 250
Category: Service
Service Date: 07/03/2017
Review Created: 07/28/2017
This review was collected via phone interview by Customer Research Inc.
Collin P. on 07/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Collin said the employees did a great job. Mike was very professional, timely and he appreciated his follow-up.
Vehicle: Jeep Wrangler
Category: Service
Service Date: 07/12/2017
Review Created: 07/26/2017
This review was collected via phone interview by Customer Research Inc.
Robin C. on 07/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Robin said she has already recommended the business. They performed the service she wanted. It was great. She appreciated the ride to and from her home.
Vehicle: Hyundai Sonata
Category: Service
Service Date: 06/21/2017
Review Created: 07/26/2017
This review was collected via phone interview by Customer Research Inc.
Robert M. on 07/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Robert said the business treated him really well and the repairs were done in a timely manner.
Vehicle: Chevrolet TrailBlazer
Category: Service
Service Date: 07/12/2017
Review Created: 07/24/2017
This review was collected via phone interview by Customer Research Inc.
Paul N. on 07/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Paul said everything went smoothly with them. The process is really good. They are open, and honest about the prices.
Vehicle: GMC Yukon XL
Category: Service
Service Date: 07/05/2017
Review Created: 07/24/2017
This review was collected via phone interview by Customer Research Inc.
Andrew M. on 07/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Andrew said this business was very personable, friendly, and helpful. The mechanic is knowledgeable and he did not try to take advantage of him. His vehicle has had no issues and that's a good thing.
Vehicle: Dodge Grand Caravan
Category: Service
Service Date: 06/27/2017
Review Created: 07/22/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 54 in total