West Laurel Garage


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11 Reviews

100% Would Recommend
100% Business Response
Latest Review over 2 years ago

Cindy L. on 01/17/2015
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Cindy said she is pleased with the work this business did.
Vehicle: Toyota Sienna
Category: Service
Service Date: 01/06/2015
Review Created: 01/17/2015
This review was collected via phone interview by Customer Research Inc.
Tom Martins . at West Laurel Garage responded on 01/22/2015

Thank you Cindy. Hope your life is brighter with your new lights and you feeling  better in 2015. Tommy &  Dave

Michele Z. on 01/14/2015
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"Always the best"
As always, Tommy makes my car repair experience a good one. Customer service is awesome, he goes above and beyond, and sources out the best cost for parts. I take all my cars there and wouldn't think of going anywhere else.
Vehicle: Toyota Sienna
Service Date: 01/09/2015
Review Created: 01/14/2015 02:34 PM
Tom Martins . at West Laurel Garage responded on 01/15/2015

Thank you for the kind words. It has always been a pleasure in taking care of you vehicles. Thanks again Tommy & Dave  

Wally K. on 01/09/2015
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Wally said everything was done well and the vehicle looks good. They finished successfully all in one day.
Vehicle: Lexus ES 350
Category: Service
Service Date: 01/06/2015
Review Created: 01/09/2015
This review was collected via phone interview by Customer Research Inc.
Tom Martins . at West Laurel Garage responded on 01/15/2015

Thank you Wally for the kind words and the trust in taking care of you automotive needs. Tommy & Dave

Harry B. on 12/31/2014
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Harry said the business did perfect.
Vehicle: Oldsmobile Cutlass Supreme
Category: Service
Service Date: 12/18/2014
Review Created: 12/31/2014
This review was collected via phone interview by Customer Research Inc.
Tom Martins . at West Laurel Garage responded on 01/04/2015

Thank you Mr Bunting always a pleasure helping you and your family with your automotive needs. Tommy &Dave

Leon J. on 12/29/2014
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Spoke with Judith. She said the service was timely and detailed.
Vehicle: Cadillac DeVille
Category: Service
Service Date: 12/18/2014
Review Created: 12/29/2014
This review was collected via phone interview by Customer Research Inc.
Tom Martins . at West Laurel Garage responded on 01/02/2015

Thank you But we need to get it back in and recheck for that engine light. Thanks Tommy & Dave

James L. on 12/29/2014
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James said he did a beautiful job on the vehicle and it is running beautifully.
Vehicle: Chevrolet Impala
Category: Service
Service Date: 12/23/2014
Review Created: 12/29/2014
This review was collected via phone interview by Customer Research Inc.
Tom Martins . at West Laurel Garage responded on 01/02/2015

Thank you Mr Leister appreciate the kind words.I am glad you and your son found our new shop. Tommy & Dave

Kelly J. on 12/24/2014
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"Great customer service; "
This is a great place to go for car repair. He is very honest and does an excellent job. I have been going there for 5 years, and he never overcharges, and always completes the repair in great time
Vehicle: Ford Expedition
Service Date: 12/23/2014
Review Created: 12/24/2014 06:54 AM
Tom Martins . at West Laurel Garage responded on 12/24/2014

Thank you Kelly for the kind words and the Trust in you Automotive needs. Tommy & Dave

Carl P. on 12/20/2014
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Carl said the service was good and it was worth it.
Vehicle: Cadillac DTS
Category: Service
Service Date: 12/12/2014
Review Created: 12/20/2014
This review was collected via phone interview by Customer Research Inc.
Tom Martins . at West Laurel Garage responded on 12/27/2014

Thank you Mr Pickens always good to here from you. Thank you for your trust in your automotive needs. Tommy and Dave

Charles W. on 12/18/2014
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"Convenient"
Close to my work place, great people to deal with...
Vehicle: Chevrolet Tahoe
Service Date: 12/17/2014
Review Created: 12/18/2014 05:18 PM
Tom Martins . at West Laurel Garage responded on 12/19/2014

Thank you Mr Whitaker look forward to servicing your vehicles in the future. Tommy

Tracy C. on 12/18/2014
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"Couldn't make it without West Laurel Garage!!"
We have four vehicles in my family and Tommy seems to keep them all running great and more important safe !! I love the text I get to remind me when each car needs maintenance and the call I get the next week on how everything is working. Who does that these days. I can't say enough great things about this garage. I am such a fan maybe I can be on there first commercial!!
Service Date: 12/18/2014
Review Created: 12/18/2014 04:37 AM
Tom Martins . at West Laurel Garage responded on 12/18/2014

Thank you Tracy for the kind words and the trust in letting us take care of your automotive needs. Tommy & Dave  

Robert K. on 12/05/2014
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Robert said he trusts them, they are good guys, and they were very prompt.
Vehicle: Ford Ranger
Category: Service
Service Date: 12/03/2014
Review Created: 12/05/2014
This review was collected via phone interview by Customer Research Inc.
Tom Martins . at West Laurel Garage responded on 12/17/2014

Robert, glad it was just the Battery.  Tommy 

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