ReScore Reviews™ (8)

ReScore
Overall Rating 4.625/5Overall Rating 4.625/5Overall Rating 4.625/5Overall Rating 4.625/5rating 4.625
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
93% Would Recommend
81% Business Response
Latest Review about 1 hour ago
Aaron D. on 05/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I don't want to do a "review" I just wanted to give feedback on your service department"
Offensive move, asking for my "feedback" and then turning into a forced "review" for your marketing. Also offensive that I can't adjust the rating down from 5 stars at this point. I'm now seriously considering my alternative options for future service. You've seriously pissed me off by doing this. I hope this "Review" gets posted publicly.
Vehicle: 2016 Hyundai Sonata Hyb
Category: Service
Service Date: 05/22/2017
Service Type: Maintenance
Review Created: 05/25/2017 11:25 AM
Verified Customer on 05/24/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Scheduled"
I usually called to make an appointment, but as soon as I walked in the they were able to take my care and service it. I was done in less than 30 min.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 05/19/2017
Service Type: Repair
Review Created: 05/24/2017 08:37 AM
Ryan J. on 05/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recall work"
Great service department. Very professional and friendly
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 05/18/2017
Service Type: Repair
Review Created: 05/24/2017 05:02 AM
Kristin H. on 05/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Custmer Service"
Yes
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 05/19/2017
Service Type: Repair
Review Created: 05/23/2017 12:39 PM
Velma W. on 05/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"In and Out as quickly as possible"
No waiting to be helped. Started work on car immediately and finished in a timely manner. Will definitely return for future service
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 05/12/2017
Service Type: Maintenance
Review Created: 05/23/2017 07:33 AM
Patricia H. on 05/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Everyone is friendly and knows their job very well "
Great service
Vehicle: 2014 Hyundai Tucson
Category: Service
Service Date: 05/17/2017
Service Type: Maintenance
Review Created: 05/22/2017 01:17 PM
Diana L. on 05/19/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Great timely service"
Loved everything!
Vehicle: 2006 Hyundai Sonata
Category: Service
Service Date: 05/11/2017
Service Type: Maintenance
Review Created: 05/19/2017 07:42 PM
Laura V. on 05/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very happy with service"
I have purchased three cars from this dealer, and am always happy with all of their service. Cars are great.
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 05/16/2017
Service Type: Maintenance
Review Created: 05/19/2017 01:26 PM
Randy M. on 05/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always Top Notch"
We bought our Santa Fe from Westland a few years ago and have since added a Tucson to our household. These are good people to work with. We highly commend and recommend Jim Clark and the service department. They are always professional, polite and efficient.
Vehicle: 2014 Hyundai Tucson
Category: Service
Service Date: 05/08/2017
Service Type: Maintenance
Review Created: 05/12/2017 01:20 PM
James W. on 05/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"DIY"
Will provide free repair advice. I did it myself.
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 05/08/2017
Service Type: Repair
Review Created: 05/11/2017 07:24 PM
John O. on 05/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
" My great vfisit with my Santa Fe."
Friendly, clean new shop and waiting area. Love to be able to see the vehicle being worked on
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 05/01/2017
Service Type: Maintenance
Review Created: 05/09/2017 08:14 PM
Verified Customer on 05/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Westland Hyundai service update"
Provided excellent and timely routine maintenance as they always do. They did not try to sell work that was unnecessary work and got me on the road quickly. They always provide service with a smile.
Vehicle: 2010 Hyundai Elantra
Category: Service
Service Date: 04/28/2017
Service Type: Maintenance
Review Created: 05/06/2017 09:37 PM
Debbie S. on 05/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hyundai service"
Service department is the best, friendly, completes the work quickly.
Vehicle: 2009 Hyundai Sonata
Category: Service
Service Date: 05/02/2017
Service Type: Maintenance
Review Created: 05/05/2017 01:15 PM
LEE M. on 05/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great and timely sevice"
GREAT
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 05/01/2017
Service Type: Repair
Review Created: 05/04/2017 10:41 AM
Crystal V. on 05/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best service ever!"
The people and the service are the best at the Ogden dealership.
Vehicle: 2008 Hyundai Santa Fe
Category: Service
Service Date: 04/28/2017
Service Type: Repair
Review Created: 05/03/2017 06:08 AM
RANDY M., SERVICE MANAGER at Westland Hyundai responded on 05/05/2017

thank you for taking the time to respond to sure critic.We read all surveys and comments.We value you as our customer.

RANDY MILLS SERVICE MANAGER
801-337-6191
Andrew P. on 05/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Happy Customer "
Quick service, job well done. Friendly very helpful staff!
Vehicle: 2016 Hyundai Genesis
Category: Service
Service Date: 04/28/2017
Service Type: Maintenance
Review Created: 05/02/2017 06:52 PM
RANDY M., SERVICE MANAGER at Westland Hyundai responded on 05/05/2017

 Thank you for taking the time to respond to respnd to sure critic we value you as our customer

RANDY MILLS SERVICE MANAGER
801-337-6191
RANDY M., SERVICE MANAGER at Westland Hyundai responded on 05/05/2017

RANDY MILLS SERVICE MANAGER
801-337-6191
RANDY M., SERVICE MANAGER at Westland Hyundai responded on 05/05/2017

Thank you for your time and your comments

RANDY MILLS SERVICE MANAGER
801-337-6191
RANDY M., SERVICE MANAGER at Westland Hyundai responded on 05/05/2017

 Thank you for your time and for your response on sure critic
   you are a valued customer

RANDY MILLS SERVICE MANAGER
801-337-6191
Verified Customer on 04/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Kevin S."
Accurate service was performed promptly. Excellent communication skills with service staff.
Vehicle: 2013 Hyundai Sonata Hyb
Category: Service
Service Date: 04/20/2017
Service Type: Repair
Review Created: 04/29/2017 09:27 PM
Mike G. on 04/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"?"
CUSTOMER SERVICE
Vehicle: 2007 Hyundai Santa Fe
Category: Service
Service Date: 04/25/2017
Service Type: Maintenance
Review Created: 04/29/2017 08:58 PM
Verified Customer on 04/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good"
Good
Vehicle: 2007 Hyundai Sonata
Category: Service
Service Date: 04/21/2017
Service Type: Maintenance
Review Created: 04/29/2017 07:36 PM
Ashlee C. on 04/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Customer service"
Everyone is always so nice when I come to get my oil changed. I usually have a little kid or two in tow and there is a nice clean playroom for them to play in or a window where the can actually watch them working on our car. Which, my little boy loves! Always done in a timely manner. I am never disappointed when I come here!
Vehicle: 2011 Hyundai Veracruz
Category: Service
Service Date: 04/25/2017
Service Type: Maintenance
Review Created: 04/28/2017 02:01 PM
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