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Westlink Auto Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,694 Reviews)
97
Write a Review
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Score Details

5 stars
91%
4 stars
6%
3 stars
1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
97
Net Promoter Score ®

Business Details

About

Westlink Auto Service has been in business for 30 Years, owned and operated by Don & Michelle Howell. We offer full auto repair on all makes and models of cars. We are a certified T3 Michelin, Uniroyal, and BF Goodrich Tire Dealer. Westlink Auto Service is one of the largest independently owned auto shops in the Midwest. Westlink Auto Service has been in business for 30 Years, owned and operated by Don & Michelle Howell. We offer full auto repair on all makes and models of cars. We are a certified T3 Michelin, Uniroyal, and BF Goodrich Tire Dealer. Westlink Auto Service is one of the largest independently owned auto shops in the Midwest.

Categories
Auto Repair, Auto Maintenance, Repair Shop
Contact
(316) 722-9350
Visit Website
Open
Business Hours

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
7:00 AM - 12:00 PM
Sun
closed
* Central Time (US & Canada)
1455 N Maize Rd Wichita, KS 67212-1201
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Westlink Auto Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,694 Reviews)
Write a Review
Recent Reviews
CS
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CHAD and TINA S.
Wichita, KS
Pontiac Grand Am
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/31/2015
verified customer Verified Customer
No Customer Service when THEY mess something up
SCHEDULED an appointment for new tires. Took 30min AFTER I arrived for the appointment to tell me they DID NOT have the tires in the shop....it would be noon before the next delivery would arrive with them. Told me an hour to change them. I would assume (since it was THERE mistake by not having the tires IN the store with a TWO day notice) that my car would be up and tires off WAITING for the delivery @ noon. I show up @ 1:20pm and my car is STILL sitting in the lot and they are eating lunch.....their response is "We'll get right too it" SHOULD HAVE BEEN DONE BY THEN! It was after 3:00pm before they called to say it was done. When picking up...there was NO SINCERE apology...just "pass the blame" game on an employee that WAS NOT EVEN in the store to defend himself. I was talking to the MANAGER and there was NOTHING he could do to make this up to me.....no discount...nothing! What should have been an hour out of my first day of summer with my girls was a whole day ruined! SO Disappointed in a place that was boasted as having amazing customer service
Not Recommended
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