ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review about 24 hours ago
CHARLES R. on 09/23/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Quality Shop"
Honest reliable work
Vehicle: INFINITI G35 Sedan
Service Date: 09/21/2017
Review Created: 09/23/2017 06:37 PM
CHRIS G. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Efficient "
Beth ordered part day before. Brought my car in and Whalen's fixed in right away. Won't bring my car anywhere else.
Vehicle: Jeep Grand Cherokee
Service Date: 09/19/2017
Review Created: 09/20/2017 03:50 AM
GEORGE S. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Been going there for years. Beth is such a sweetheart. "
Love this place always efficient and pleasant. The guys are great. And Beth is the best ever.
Vehicle: Ford Explorer
Service Date: 09/18/2017
Review Created: 09/19/2017 05:19 AM
Ed W., Owner at Whalens Auto Repair responded on 09/19/2017

Thanks George

Whalen's Auto
Ed Whalen
609-463-4700
Ray P. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Ray said everything was great.
Vehicle: INFINITI G37 Coupe
Category: Service
Service Date: 08/24/2017
Review Created: 09/19/2017
This review was collected via phone interview by Customer Research Inc.
ANN C. on 09/18/2017
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"Great Service"
Friendly staff, honest, answer any questions you may have. They are attentive and knowledgeable! I am always satisfied.
Vehicle: Honda Civic Coupe
Service Date: 08/25/2017
Review Created: 09/18/2017 11:00 AM
Ed W., Owner at Whalens Auto Repair responded on 09/19/2017

Thanks Ann

Whalen's Auto
Ed Whalen
609-463-4700
JAMES P. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional, quick & friendly"
Great place due to great people.
Vehicle: Jeep Grand Cherokee
Service Date: 09/15/2017
Review Created: 09/18/2017 05:42 AM
BILL C. on 09/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service at fair price"
great service
Vehicle: Ford Windstar Wagon
Service Date: 09/12/2017
Review Created: 09/13/2017 09:01 AM
JOANN D. on 09/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The woman who answered the ohone!"
Very nice and thorough !,, I recomended my neighbor for an oil change her name is Connie Romano!
Vehicle: Mercedes-Benz C-Class
Service Date: 09/05/2017
Review Created: 09/10/2017 08:17 PM
Ed W., Owner at Whalens Auto Repair responded on 09/11/2017

Thanks Joann, I will keep an eye out for Connie

Whalen's Auto
Ed Whalen
609-463-4700
TERRI S. on 09/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Efficient"
Whalen's is very good. I have no complaints.
Vehicle: Honda Civic Sdn
Service Date: 09/08/2017
Review Created: 09/10/2017 03:42 PM
Roger S. on 09/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Roger said his overall experience was fine.
Vehicle: Lexus ES 300
Category: Service
Service Date: 08/30/2017
Review Created: 09/07/2017
This review was collected via phone interview by Customer Research Inc.
Karren D. on 09/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Karren said they were really good, thorough, fair and helpful. They were honest, reliable and quick. They took care of her right away.
Vehicle: Chevrolet Impala
Category: Service
Service Date: 08/17/2017
Review Created: 09/01/2017
This review was collected via phone interview by Customer Research Inc.
Melissa D. on 09/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Melissa said they were very pleasant. She arrived on short notice with no appointment and they got her in within a reasonable amount of time.
Vehicle: Volkswagen Beetle
Category: Service
Service Date: 08/18/2017
Review Created: 09/01/2017
This review was collected via phone interview by Customer Research Inc.
KELLI S. on 08/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Never disappointed "
Everyone is genuine and truly has your best interest in mind and not just for a sale. You will never be disappointed
Vehicle: Chevrolet Malibu
Service Date: 08/30/2017
Review Created: 08/30/2017 08:02 PM
CHARLIE R. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly, courteous and professional service."
always outstanding service at Whalen's!
Vehicle: Ford Taurus
Service Date: 08/16/2017
Review Created: 08/18/2017 04:38 PM
Ed W., Owner at Whalens Auto Repair responded on 08/21/2017

Thanks Charlie

Whalen's Auto
Ed Whalen
609-463-4700
HELENE T. on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Accommodation, friendliness, expertise"
I've been a customer only a short time and have been satisfied after each visit. I agreed at my last appointment to use the synthetic oil. I've noticed my car running a 4-5 degrees hotter and my oil life monitor decreasing much faster than usual. Is that an expectation or is there something wrong?
Vehicle: Chevrolet HHR
Service Date: 08/08/2017
Review Created: 08/16/2017 07:32 AM
Allyson P. on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Allyson said the staff was convenient and thorough. They kept her updated on what they were doing on her vehicle.
Vehicle: Nissan Altima
Category: Service
Service Date: 08/11/2017
Review Created: 08/16/2017
This review was collected via phone interview by Customer Research Inc.
Michael G. on 08/14/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Michael said this business provided very good service. However, it took a while to hear back from them.
Vehicle: Ford Police Interceptor
Category: Service
Service Date: 08/11/2017
Review Created: 08/14/2017
This review was collected via phone interview by Customer Research Inc.
Tim W. on 08/12/2017
Verified badge inactive Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"10 Stars"
While on vacation , crawled in to Whalen's for the 1st time with an oil leak. Thought for sure it was something major. Took me in within 15 minutes with no appt. and showed me my oil filter had holes in it. So they did an oil change and also cleaned the oil that had sprayed all over the bottom of my van. Bill was 42.00 total (Plus 20.00 tip they more than deserved).My review is 10 stars not 5. Very happy with their honesty.
Service Date: 08/04/2017
Review Created: 08/12/2017 05:44 PM
Joann V. on 08/08/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Joann said the service was good. The issue she had was with the drop box. She said there were no envelopes where she could leave instructions and it was dark.
Vehicle: INFINITI FX35
Category: Service
Service Date: 07/28/2017
Review Created: 08/08/2017
This review was collected via phone interview by Customer Research Inc.
John R. on 08/08/2017
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John said the business provided very good service.
Vehicle: Chrysler 300
Category: Service
Service Date: 07/28/2017
Review Created: 08/08/2017
This review was collected via phone interview by Customer Research Inc.
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