ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
100% Would Recommend
Latest Review 3 days ago
Nick G. on 07/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Nick said they were extremely quick, they helped him out a lot and they got it fixed.
Vehicle: Chevrolet Chevy Express
Category: Service
Service Date: 07/24/2017
Review Created: 07/25/2017
This review was collected via phone interview by Customer Research Inc.
RITA C. on 07/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service"
Went on 7/18/17. Excellent customer service and excellent car air conditioner repair! Thank you!
Vehicle: Subaru Forester
Service Date: 07/18/2017
Review Created: 07/22/2017 03:29 AM
Ed W., Owner at Whalens Auto Repair responded on 07/24/2017

Thank you Rita

Whalen's Auto
Ed Whalen
609-463-4700
Eric L. on 07/21/2017
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Eric said the business was able to complete the job and his vehicle is working.
Vehicle: Honda Civic
Category: Service
Service Date: 07/18/2017
Review Created: 07/21/2017
This review was collected via phone interview by Customer Research Inc.
GAIL S. on 07/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Honest Reliable Professional "
I have a older car 2006.. Every time I've have a problem, They are on it! And very honest and responsible .
Vehicle: Kia Amanti
Service Date: 07/18/2017
Review Created: 07/20/2017 08:30 PM
Ed W., Owner at Whalens Auto Repair responded on 07/21/2017

Thanks Gail, glad we could help

Whalen's Auto
Ed Whalen
609-463-4700
PATTY N. on 07/20/2017
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"Service, professional, caring. "
Definitely. Clients were turned away at other locations "too busy". Whalen's fixed their car. That's says a lot about Whalens, as they were busy too.
Vehicle: Ford Explorer Sport Trac
Service Date: 07/19/2017
Review Created: 07/20/2017 04:43 AM
Ed W., Owner at Whalens Auto Repair responded on 07/20/2017

Thanks Patty

Whalen's Auto
Ed Whalen
609-463-4700
HERB SR. C. on 07/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Herb Chambers Sr."
The service and the staff at this business are both honest and courteous, they are always concerned that you are satisfied with the service provided.
Vehicle: Dodge Pickup
Service Date: 07/14/2017
Review Created: 07/19/2017 10:59 AM
Martin L. on 07/19/2017
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Martin said they did a great job.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 07/17/2017
Review Created: 07/19/2017
This review was collected via phone interview by Customer Research Inc.
HELENE T. on 07/14/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"2006 HHR"
I just noticed that the mechanic did not adjust the oil gauge nor put a oil change sticker on the windshield. Can I just stop in to have this done or do I need an appointment?
Vehicle: Chevrolet HHR
Service Date: 07/13/2017
Review Created: 07/14/2017 12:14 PM
Ed W., Owner at Whalens Auto Repair responded on 07/14/2017

Thank you for letting me know. I will come to your work shortly with the oil change sticker and reset the light also.

Whalen's Auto
Ed Whalen
609-463-4700
Jeff V. on 07/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jeff said her experience with this business was great and everyone was friendly.
Vehicle: Toyota RAV4
Category: Service
Service Date: 07/12/2017
Review Created: 07/14/2017
This review was collected via phone interview by Customer Research Inc.
Timothy G. on 07/14/2017
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Spoke with Jennifer. She said this business was great, quick and had reasonable prices.
Vehicle: Honda Odyssey
Category: Service
Service Date: 07/13/2017
Review Created: 07/14/2017
This review was collected via phone interview by Customer Research Inc.
Pastor John W. on 07/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
John said this business is courteous and thorough.
Vehicle: Ford Escape
Category: Service
Service Date: 06/29/2017
Review Created: 07/14/2017
This review was collected via phone interview by Customer Research Inc.
Greg S. on 07/14/2017
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Greg said the price was right, the service was fast, and the quality of work was good.
Vehicle: BMW 3 Series
Category: Service
Service Date: 07/13/2017
Review Created: 07/14/2017
This review was collected via phone interview by Customer Research Inc.
Amanda M. on 07/14/2017
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Amanda said they got her in quickly and they found her a tire that matched her others.
Vehicle: Dodge Journey
Category: Service
Service Date: 06/22/2017
Review Created: 07/14/2017
This review was collected via phone interview by Customer Research Inc.
DICK H. on 07/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Sinage"
You must do something about your sign location. Difficult to locate you on a first time basis.
Vehicle: Dodge Grand Caravan
Service Date: 07/12/2017
Review Created: 07/13/2017 05:30 AM
Ed W., Owner at Whalens Auto Repair responded on 07/13/2017

Thanks Dick

Whalen's Auto
Ed Whalen
609-463-4700
TEDDY F. on 07/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Exceptional service!!!"
Quick, courteous friendly service at a great price as always!
Vehicle: Chevrolet Colorado
Service Date: 07/10/2017
Review Created: 07/12/2017 01:37 PM
Ed W., Owner at Whalens Auto Repair responded on 07/12/2017

Thanks Teddy


Whalen's Auto
Ed Whalen
609-463-4700
RHAMEIR E. on 06/30/2017
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Too expensive "
Too expensive, $50 for a regular oil change
Vehicle: Jeep Patriot
Service Date: 06/28/2017
Review Created: 06/30/2017 05:42 AM
JOHN M. on 06/30/2017
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"Phil and the other mechanics always diagnose the problem and fix it right the first time!"
Everyone over at Whalen's cares about one important part of business and that is customer service. Bottom line if you want something fixed correctly the first time, just go see Ed or Elizabeth and Phil and his crew. Great people that know what they are doing!
Vehicle: Subaru Forester
Service Date: 06/29/2017
Review Created: 06/30/2017 03:08 AM
DIANE C. on 06/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Wonderful service!"
Caring and professional. All of the staff is helpful and knowledgeable.
Vehicle: Toyota Camry
Service Date: 06/23/2017
Review Created: 06/27/2017 08:55 AM
Ed W., Owner at Whalens Auto Repair responded on 06/28/2017

Thank you Diane

Whalen's Auto
Ed Whalen
609-463-4700

Dorene C. on 06/26/2017
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Dorene said she was very satisfied with how quickly she was in and out of the facility. It was very clean. The woman behind the counter was very friendly.
Vehicle: Chevrolet Pickup
Category: Service
Service Date: 06/23/2017
Review Created: 06/26/2017
This review was collected via phone interview by Customer Research Inc.
MICHELLE B. on 06/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Consistently good"
Another great experience, everything was done well and on time. Ed, Beth and the team are thorough and pleasant to work with.
Vehicle: Jeep Compass
Service Date: 06/21/2017
Review Created: 06/23/2017 08:24 AM
Ed W., Owner at Whalens Auto Repair responded on 06/28/2017

Thank you Michelle

Whalen's Auto
Ed Whalen
609-463-4700
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