ReScore Reviews™ (7)

ReScore
Overall Rating 4.7142857/5Overall Rating 4.7142857/5Overall Rating 4.7142857/5Overall Rating 4.7142857/5rating 4.7142857
Original
Overall Rating 2.71429/5Overall Rating 2.71429/5rating 2.71429rating 2.71429rating 2.71429
98% Would Recommend
100% Business Response
Latest Review 1 day ago
Clayton C. on 08/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Concern for customer"
Polite--- efficient, Extra care Excellent,
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/14/2017
Service Type: Repair
Review Created: 08/20/2017 01:37 PM
Richard T H. at Wile Hyundai responded on 08/21/2017

Thank you for responding to the survey from your recent service visit. The feedback you provide us only makes us better. The Wile service team looks forward to continue providing you 5 star service for all of your future needs!!!

Janet S. on 08/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"immediate"
my review is stated in my original comment. Fast, friendly and efficient,
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 08/16/2017
Service Type: Maintenance
Review Created: 08/19/2017 05:52 AM
Richard T H. at Wile Hyundai responded on 08/21/2017

Thank you for responding to the survey from your recent service visit. The feedback you provide us only makes us better. The Wile service team looks forward to continue providing you 5 star service for all of your future needs!!!

PATRICIA W. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service and people. "
Wile Motors is a great place to have service done on your vehicle. The people are friendly and courteous.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 08/11/2017
Service Type: Maintenance
Review Created: 08/18/2017 09:44 AM
Richard T H. at Wile Hyundai responded on 08/18/2017

Thank you for responding to the survey from your recent service visit. The feedback you provide us only makes us better. The Wile service team looks forward to continue providing you 5 star service for all of your future needs!!!

Lori F. on 08/16/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Staff is very friendly"
Bought 2 cars there and most likely will use again in the future
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/14/2017
Service Type: Repair
Review Created: 08/16/2017 10:46 AM
Richard T H. at Wile Hyundai responded on 08/17/2017

Thank you for responding to the survey from your recent service visit. The feedback you provide us only makes us better. The Wile service team looks forward to continue providing you 5 star service for all of your future needs!!!

Susan H. on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service Manager in Mark. "
Service is always completed in timely manner. If anything found that I didn't know needed attention, I am always called and advised of price.
Vehicle: 2010 Hyundai Sonata
Category: Service
Service Date: 08/09/2017
Service Type: Maintenance
Review Created: 08/16/2017 05:57 AM
Richard T H. at Wile Hyundai responded on 08/16/2017

Thank you for responding to the survey from your recent service visit. The feedback you provide us only makes us better. The Wile service team looks forward to continue providing you 5 star service for all of your future needs!!!

Michele P. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional "
Efficient and friendly staff.
Vehicle: 2011 Hyundai Elantra
Category: Service
Service Date: 08/12/2017
Service Type: Maintenance
Review Created: 08/15/2017 06:57 PM
Richard T H. at Wile Hyundai responded on 08/16/2017

Thank you for responding to the survey from your recent service visit. The feedback you provide us only makes us better. The Wile service team looks forward to continue providing you 5 star service for all of your future needs!!!

Janice S. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Clean friendly and comfy waiting room."
Clean friendly and comfy waiting room.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 08/12/2017
Service Type: Maintenance
Review Created: 08/15/2017 05:41 PM
Richard T H. at Wile Hyundai responded on 08/16/2017

Thank you for responding to the survey from your recent service visit. The feedback you provide us only makes us better. The Wile service team looks forward to continue providing you 5 star service for all of your future needs!!!

KAREN S. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"the staff of course"
Great place to purchase a vehicle and get it serviced.
Vehicle: 2016 Hyundai Elantra Gt
Category: Service
Service Date: 08/11/2017
Service Type: Maintenance
Review Created: 08/15/2017 10:05 AM
Richard T H. at Wile Hyundai responded on 08/15/2017

Thank you for responding to the survey from your recent service visit. The feedback you provide us only makes us better. The Wile service team looks forward to continue providing you 5 star service for all of your future needs!!!

Patricia T. on 08/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service dept."
Service Dept was very responsive to my requests and I was able to get an appointment the very next day. They did a Great Job!
Vehicle: 2012 Hyundai Elantra To
Category: Service
Service Date: 08/05/2017
Service Type: Maintenance
Review Created: 08/14/2017 08:12 PM
Richard T H. at Wile Hyundai responded on 08/15/2017

Thank you for responding to the survey from your recent service visit. The feedback you provide us only makes us better. The Wile service team looks forward to continue providing you 5 star service for all of your future needs!!!

Carl S. on 08/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Sevice"
What makes this place a great dealer? See the title. Mark Charon, the service manager, can be trusted to tell it as it is. I have never felt that some unneeded service has been pushed on to us so that Wile could make a few extra bucks. We have bought six cars from this dealer over the years and see no reason to go elsewhere.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/09/2017
Service Type: Repair
Review Created: 08/14/2017 04:18 PM
Richard T H. at Wile Hyundai responded on 08/15/2017

Thank you for responding to the survey from your recent service visit. The feedback you provide us only makes us better. The Wile service team looks forward to continue providing you 5 star service for all of your future needs!!!

Helen T. on 08/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly AND Professional"
Good vibes there and everything done right.
Vehicle: 2010 Hyundai Elantra
Category: Service
Service Date: 08/09/2017
Service Type: Maintenance
Review Created: 08/11/2017 09:57 AM
Richard T H. at Wile Hyundai responded on 08/12/2017

Thank you for responding to the survey from your recent service visit. The feedback you provide us only makes us better. The Wile service team looks forward to continue providing you 5 star service for all of your future needs!!!

Bernhard S. on 08/09/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Oil Change Plus"
Friendly service and receptive to all requests in a timely fashion. What more could a customer ask for?
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 08/07/2017
Service Type: Maintenance
Review Created: 08/09/2017 01:11 PM
Richard T H. at Wile Hyundai responded on 08/10/2017

Thank you for responding to the survey from your recent service visit. The feedback you provide us only makes us better. The Wile service team looks forward to continue providing you 5 star service for all of your future needs!!!

William B. on 08/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Easy to get an appointment"
Never have a problem getting an appointment whether for repairs or routine maintenance
Vehicle: 2008 Hyundai Azera
Category: Service
Service Date: 08/05/2017
Service Type: Maintenance
Review Created: 08/08/2017 01:44 PM
Richard T H. at Wile Hyundai responded on 08/08/2017

Thank you for responding to the survey from your recent service visit. The feedback you provide us only makes us better. The Wile service team looks forward to continue providing you 5 star service for all of your future needs!!!

Lisa M. on 08/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Always accommodating
Vehicle: 2009 Hyundai Santa Fe
Category: Service
Service Date: 08/04/2017
Service Type: Maintenance
Review Created: 08/08/2017 12:08 PM
Richard T H. at Wile Hyundai responded on 08/08/2017

Thank you for responding to the survey from your recent service visit. The feedback you provide us only makes us better. The Wile service team looks forward to continue providing you 5 star service for all of your future needs!!!

Janice T. on 08/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service. Friendly staff."
Would recommend based on my positive experience with both sales & service.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 08/02/2017
Service Type: Repair
Review Created: 08/08/2017 10:31 AM
Richard T H. at Wile Hyundai responded on 08/08/2017

Thank you for responding to the survey from your recent service visit. The feedback you provide us only makes us better. The Wile service team looks forward to continue providing you 5 star service for all of your future needs!!!

Joan G. on 08/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Thanks for Willimantic WILE MOTORS "
Service and Staff at Willimantic WILE Motors are fantastic.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 07/28/2017
Service Type: Maintenance
Review Created: 08/04/2017 07:22 PM
Richard T H. at Wile Hyundai responded on 08/05/2017

Thank you for responding to the survey from your recent service visit. The feedback you provide us only makes us better. The Wile service team looks forward to continue providing you 5 star service for all of your future needs!!!

Albert F. on 08/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Overall personnel and service were excellent"
People exhibit great customer service skills
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 08/02/2017
Service Type: Repair
Review Created: 08/04/2017 04:15 PM
Richard T H. at Wile Hyundai responded on 08/05/2017

Thank you for responding to the survey from your recent service visit. The feedback you provide us only makes us better. The Wile service team looks forward to continue providing you 5 star service for all of your future needs!!!

Jeffrey B. on 08/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Appreciative!"
Had some last minute free time and called for an oil change... Took me in and I was on my way in a very timely manner!!
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 07/31/2017
Service Type: Maintenance
Review Created: 08/02/2017 05:43 PM
Richard T H. at Wile Hyundai responded on 08/03/2017

Thank you for responding to the survey from your recent service visit. The feedback you provide us only makes us better. The Wile service team looks forward to continue providing you 5 star service for all of your future needs!!!

Jessica P. on 08/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good Job!"
I was happy with the oil change. There was also a courtesy vacuum done too. Looking forward to next service.
Vehicle: 2014 Hyundai Accent
Category: Service
Service Date: 07/31/2017
Service Type: Maintenance
Review Created: 08/02/2017 11:15 AM
Richard T H. at Wile Hyundai responded on 08/03/2017

Thank you for responding to the survey from your recent service visit. The feedback you provide us only makes us better. The Wile service team looks forward to continue providing you 5 star service for all of your future needs!!!

Cheryl M. on 07/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service.."
Great trustworthy people
Vehicle: 2011 Hyundai Tucson
Category: Service
Service Date: 07/24/2017
Service Type: Repair
Review Created: 07/26/2017 10:41 AM
Richard T H. at Wile Hyundai responded on 07/26/2017

Thank you for responding to the survey from your recent service visit. Your feeback is very much asppreciated. The Wile service team looks forward to providing you with 5 star service for all your future service needs!!!

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